Property grounds

Reviews of Chula Vista Inn

2.5 out of 5
Chula Vista Inn
946 Broadway, Chula Vista, CA

Reviews

5.6
Rating 10 - Excellent. 191 out of 1002 reviews" "
Rating 8 - Good. 157 out of 1002 reviews" "
Rating 6 - Okay. 196 out of 1002 reviews" "
Rating 4 - Poor. 153 out of 1002 reviews" "
Rating 2 - Terrible. 305 out of 1002 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

John

So close to the road & traffic is heavy
Stayed 3 nights in Mar 2024

2/10 Terrible

Teresa

Stayed 1 night in Mar 2024

8/10 Good

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good. And I like that they have bath tubs. It's very clean. I feel comfortable staying here
Stayed 1 night in Feb 2024

2/10 Terrible

Sonia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pool was not working. Didn’t look like they are in a hurry to resolve the issue any time soon. Front desk was more annoyed than helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price.
Stayed 1 night in Feb 2024

4/10 Poor

Gisselle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the bed smelled a little strange. There was also ants in the shower but the staff was really nice .
Stayed 1 night in Feb 2024

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
N
Stayed 1 night in Jan 2024

6/10 Okay

Laura

Stayed 2 nights in Jan 2024

10/10 Excellent

MYRNA, TIJUANA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was exceptionally clean , staff was very helpful and friendly
Stayed 5 nights in Dec 2023

4/10 Poor

Hugo, Fresno

Stayed 5 nights in Dec 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service
It
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Over all good
Stayed 1 night in Nov 2023

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Liliana

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Not too nice unfortunately!
I stayed in this hotel only for one night, not recommended for families or women traveling alone. The room by itself was very clean, the noise during the night,the dirty facilities, it's a ghetto kind of feeling. I felt insecure about my stay and you can't even access the main reception, since is restricted to the guests ( probably because of the burglaries). Hopefully, the manager's administration take care of ALL this in the near future.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ana

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place was rundown and unkept. I was very tempted to forget my refund and go somewhere else but I didn’t need it for anything other than to sleep. Never again.
Stayed 1 night in Sep 2023

6/10 Okay

Oscar

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Glad it was only one night stay
Not a very well maintained hotel
Stayed 1 night in Sep 2023

4/10 Poor

Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Joana, Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty floors have not been cleaned blankets dirity very dirty
Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Travelled with partner
Disliked: Staff & service, amenities
I have been to this property a few times now and its always the same. You get what you pay for. The clenliness of the room was ok. You can hear the other room loud and clear. And always somthing going on outside. It is convienent location for me.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quickest check in in history! The front desk worker was friendly and helpful, once I walked in the room I liked it to the extend of booking an extra night!
Stayed 1 night in Sep 2023

6/10 Okay

Benjamin

Just bring extra bath towels. Their towels are clean, but the quality is not very good. The place is relatively in a fair condition considering it is one of the least expensive inns in the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from D on 7 Sept 2023
Thank you for staying with us, come back soon.

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 1 night in Aug 2023
Response from D on 7 Sept 2023
Thank you for staying with us, come back soon.

10/10 Excellent

SALINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty nice hotel
Stayed 1 night in Aug 2023
Response from D on 7 Sept 2023
Thank you Salina for staying with us, come back soon.

4/10 Poor

Walter

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place is run down. Old sheets towels pillows. Restroom door didn’t close properly exhaust fan not working. Needs paint. TV is old too. Keys were not working properly. I heard others complaining too. Just prepare before going there. BYO towels sheets blow dryer iron and pillows if you can.
Stayed 2 nights in Aug 2023

8/10 Good

Karol

Stayed 1 night in Aug 2023

2/10 Terrible

Ameer

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
All towel and pillow it’s dirty
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
When I walked in the room, it smelled of sewage and cigarettes. The bed made a horrible noise every time I got in or out of it, or just when I turned in my sleep. Looked like the frame was broken at the bottom, and the air conditioner made horrible noises all night - it looked like someone beat it up. The bathroom door kept getting stuck. I went to their pool to find debris and a big cockroach floating in it. I got the cockroach out with a stick and went swimming anyway. It was a long drive and my sister and I were hot. Their jacuzzi was green with debris in it. I skipped that. Went to try to get some ice and a soda - both the soda and ice machine were down. Tried to use their dryer to dry my bathing suit - looks like it was unplugged. Oh, and when I got up to pee in the night, there was a cockroach in the bathroom. The girl who checked us in and out was nice, but that’s about all the good I can say. Also, their parking lots asphalt is so bumpy it’s like you’re going four wheeling. Probably won’t go back to this motel.
Stayed 1 night in Aug 2023

4/10 Poor

Alfonso

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs better management and other improvements
The fridge wasn’t working in our room, so I called the font desk, and they moved us to another room, but that one didn’t have a coffee maker or garment hangers or a luggage rack. Also, the towels were clean, but old and in really ban conditions. Along with that, the ice machine was out of order IN THE MIDDLE OF THE SUMMER. In my opinion, all that is pure bad management.
Stayed 2 nights in Aug 2023

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 7pm and lobby was closed, took very long to get into contact with someone to get checked in. When we were finally attended to the receptionist had a very bad attitude. Arrived to the room and was hit with a strong smell of marijuana. Overall very bad experience, horrible customer service, will never stat here again
Stayed 3 nights in Aug 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shane

Stayed 1 night in Aug 2023

4/10 Poor

emilia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place and Room look old and bath tub had stains
Stayed 1 night in Aug 2023

4/10 Poor

Carla Soltero

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It's rundown but very clean. Many unsavoury characters around
Stayed 1 night in Aug 2023

6/10 Okay

VERONICA, Fort Washington

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Lestier, Gresham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Jul 2023

6/10 Okay

Nancy

Liked: Staff & service
Stayed 5 nights in Jul 2023

8/10 Good

Lovina

Stayed 1 night in Jul 2023

6/10 Okay

Jamie

Travelled with partner
Disliked: Cleanliness
The overall stay was Okay but the property was a little old and unfortunately a little dirty. In the bathroom there was some water damage and there was mold. It was fine for one night but would not recommend for a longer visit.
Stayed 1 night in Jul 2023

6/10 Okay

James

Stayed 2 nights in Jul 2023

4/10 Poor

Christina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we checked in the office lady was nice, but there were about 20 dirty old mattresses in the parking lot. The walls were paper thin and we heard people yelling and slamming doors all morning. The hot tub didn't work, an was cold like the pool. The ice machine didn't work. Will never stay again
Stayed 2 nights in Jul 2023

2/10 Terrible

Nestor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023