Three outdoor pools and lush gardens create a peaceful lakeside retreat where travelers can relax while concierge services handle all the planning details
Located near Lake Petén Itzá, Hacienda San Vicente offers a quiet getaway with free breakfast and beautiful gardens. Guests can explore Central Park and Maya Mall, cool off in three pools, entertain kids at the playground, or discover the area on rental bikes.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Breakfast included
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is NZ$174
NZ$174
includes taxes & fees
1 June - 2 June
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Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 9:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GTQ 180 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Rollaway bed fee: GTQ 180 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 7:00 AM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hacienda San Vicente have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 7:00 AM.
How much does it cost to stay at Hacienda San Vicente?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hacienda San Vicente on 1 Jun 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hacienda San Vicente pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda San Vicente?
Self-parking is free at this property.
What time is check-in at Hacienda San Vicente?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hacienda San Vicente?
Checkout is at noon.
Does Hacienda San Vicente provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hacienda San Vicente located?
Situated in San Francisco, this hotel is within 6 mi (10 km) of Lake Petén Itzá, Santa Barbara Island Museum and Central Park. Maya Mall and Flores Dock are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Place looks very nice in pictures, but there are many flaws; such as the rooms do not have enough outlets, there is no hot/warm water, and the food service is okay. Pluses to the hotel is that the workers are friendly and welcoming
sergio
Stayed 1 night in Dec 2024
Verified
8/10 Good
Argimiro
21 Mar 2025
Liked: Staff & service
Disliked: Cleanliness
The employees are very friendly. We found mildew in the bathrooms,the ac makes a lot of noise
A vey nice place to rest far away of the noise. The personnel is very kind, especially Nery, who brought us the best attention since the first day.
The food is good but no much variety. I recommend it for families.
If you want to hear music in your hotel room as if you were standing in a nightclub every night and way past 1AM, this the place to be. Our exeperience was the equivalent of trying to fall asleep with club noise level music in our bedroom. The second night, my husband asked them to stop the music past 11PM so our 4 years old could get some sleep but they didn’t help at all and told us “only 2 more hours...” The third and last night, I literally BEGGED them to lower it at 12:30AM, and again at 1AM and they would not budge, I have honestly never received such terrible treatment in a hotel before. It ruined our time in Flores and Tikal as we were all exhausted all day.
The venue is beautiful and staff members are very sweet but the manager clearly does not care about any of the hotel guests and tells her employees (who were actually trying to help us) to ignore any requests not related to the events.
Their revenue comes from hosting events on the property and that’s their sole priority. That’s fine but they should NOT be open as an hotel.
El lugar es muy bonito, limpio y tiene suficiente espacio en las áreas comunes y las habitaciones. Tienen bastantes salones o áreas para eventos. Solamente falta que mejoren el servicio de algunas personas y que den mantenimiento a algunas áreas, cómo a la piscina, que tiene varios espacios sin azulejo.
En verdad, tanto el hotel, las instalaciones en general y el personal todo, sobrepasó nuestras expectativas. Fue un tiempo de relajamiento y disfrute. Súper recomendado!! 💯👌👌
Víctor
Stayed 3 nights in Aug 2023
Verified
6/10 Okay
Myrna
25 May 2022
Liked: Cleanliness, amenities
Disliked: Staff & service
The property rooms are very spacious, nice bathroom, well kept. Food terribly 😔 staff not to friendly
Everything was amazing Beautiful Hacienda San Vicente, The environment was peaceful to rest, the rooms very clean and smell so good. The mattress was so comfort luxury bathroom. The breakfast was delicious, excellent service. It is close to Flores and Tikal National park definitely I come back again I recommend this place.
This is beautiful and peaceful place to stay. The breakfast that is included with the stays is pretty good. The beds are so comfortables. The rooms are big and clean, and the bathrooms are amazing. The Hotel is about 10 minutes from Flores. I definitely will stay at this place again and again.
Very nice property, clean and friendly staff. It is a little far from town and next to a noisy road. Breakfast takes a little too long and the shower floor tiles are very slippery! Overall nice hotel and nice stay with AC and cable TV. Will stay there again