MUR Hotel Neptuno Gran Canaria - Adults Only

4.0 star property
Adults-only hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for MUR Hotel Neptuno Gran Canaria - Adults Only

Outdoor pool
Reception
2 restaurants, lunch served, international cuisine
Fitness facility
Property entrance
MUR Hotel Neptuno Gran Canaria offers adults a peaceful getaway with two international cuisine restaurants, a poolside bar, free WiFi, on-site shops, and massage services, enhancing their stay in this tranquil Playa del Ingles destination.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Gym
  • Laundry
The current price is NZ$525
includes taxes & fees
21 Oct - 22 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room Single Use, Balcony

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Resort view
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use, Balcony, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 1
  • 2 Twin Beds

Standard Double or Twin Room, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Standard Double or Twin Room, Balcony

7.8 out of 10
Good
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
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About the area

Located near the beach, MUR Hotel Neptuno Gran Canaria - Adults Only is in Playa del Ingles, a neighbourhood in San Bartolomé de Tirajana. Salobre Golf Resort and Anfi Tauro Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and San Agustin Beach. Lago Taurito Water Park and Maspalomas Botanical Garden are also worth visiting. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Map
Avenida Alfeceres Provisionales, 29, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Yumbo Shopping Center - 1 min walk - 0.0 km
  • English Beach - 13 min walk - 1.2 km
  • Maspalomas Dunes - 3 min drive - 1.5 km
  • San Agustin Beach - 7 min drive - 4.2 km
  • Maspalomas Lighthouse - 8 min drive - 5.6 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 28 min drive

Restaurants

  • ‪Café de Paris - ‬3 min walk
  • ‪Restaurante Centrum - ‬3 min walk
  • ‪Nuevo Rokoko - ‬1 min walk
  • ‪Tropicana - ‬3 min walk
  • ‪Restaurante Miramar - ‬3 min walk

About this property

MUR Hotel Neptuno Gran Canaria - Adults Only

Upscale eco-certified hotel near Yumbo Shopping Center
Consider a stay at MUR Hotel Neptuno Gran Canaria - Adults Only and take advantage of a poolside bar, a terrace and shopping on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a manicure/pedicure or a facial. Enjoy international cuisine and more at the two on-site restaurants. In addition to a garden and an arcade/games room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and a banquet hall
  • Tour/ticket information, a water dispenser and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 171 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Balconies, separate sitting areas and electric kettles

All-inclusive details

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Sirena
  • Restaurante
  • Sotavento

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10 AM to 6 PM
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

Hotel Neptuno Gran Canaria San Bartolome de Tirajana
Neptuno Gran Canaria
Neptuno Gran Canaria San Bartolome de Tirajana
Neptuno Hotel Gran Canaria
Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
Hotel Neptuno Gran Canaria Adults
Neptuno Gran Canaria Adults San Bartolome de Tirajana
Neptuno Gran Canaria Adults
Mur Neptuno Gran Canaria
MUR Hotel Neptuno Gran Canaria Adults Only
MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

Frequently asked questions

Does MUR Hotel Neptuno Gran Canaria - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 6 PM.

How much does it cost to stay at MUR Hotel Neptuno Gran Canaria - Adults Only?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at MUR Hotel Neptuno Gran Canaria - Adults Only on 21 Oct 2025 start from NZ$525.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MUR Hotel Neptuno Gran Canaria - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at MUR Hotel Neptuno Gran Canaria - Adults Only?

Self-parking is free at this property.

What time is check-in at MUR Hotel Neptuno Gran Canaria - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at MUR Hotel Neptuno Gran Canaria - Adults Only?

Checkout is at noon.

Does MUR Hotel Neptuno Gran Canaria - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at MUR Hotel Neptuno Gran Canaria - Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is MUR Hotel Neptuno Gran Canaria - Adults Only located?

Located in Playa del Ingles, this eco-certified hotel is steps from Yumbo Shopping Center and 1.3 mi (2.1 km) from Maspalomas Dunes. Kasbah Shopping Center and El Salvador Ecumenical Temple are also within 15 minutes.

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