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Hotel Riu Palace Meloneras

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape with ocean vistas

Serene and peaceful, this luxurious property boasts well-maintained grounds and pools with ample sunbeds and brollies. Delight in superb à la carte dining and comfortable rooms, some offering breathtaking ocean views.

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is NZ$503
includes taxes & fees
1 June - 2 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: EUR 9 per night
  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H-35/1/0000244

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Does Hotel Riu Palace Meloneras have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Palace Meloneras?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Meloneras on 1 Jun 2026 start from NZ$503, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Meloneras pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Meloneras?

Self-parking is available for EUR 9 per night. Limited spots are available.

What time is check-in at Hotel Riu Palace Meloneras?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Riu Palace Meloneras?

Checkout is at noon.

Where is Hotel Riu Palace Meloneras located?

This family-friendly San Bartolomé de Tirajana property is located by the ocean, within a 15-minute walk of Maspalomas Lighthouse, Playa de las mujeres and La Charca Lagoon. Maspalomas Dunes and Yumbo Shopping Center are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 256 out of 388 reviews
Rating 8 - Good. 110 out of 388 reviews
Rating 6 - Okay. 16 out of 388 reviews
Rating 4 - Poor. 4 out of 388 reviews
Rating 2 - Terrible. 2 out of 388 reviews

Reviews

Verified

8/10 Good

Luigi

Liked: Cleanliness, staff & service, amenities
Quality of food and location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel will return for sure and staff are really amazing
Stayed 14 nights in Jul 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 star ⭐️⭐️⭐️⭐️🌟

Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Jalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect except TV in the room and shower temperature (switching from hot to cold).
Stayed 12 nights in Aug 2024
Verified

10/10 Excellent

ADRIANA

Liked: Staff & service, property conditions & facilities
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
Stayed 9 nights in Jun 2024
Verified

4/10 Poor

GIUSEPPE

Liked: Cleanliness

5 star? No!

Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Jon

Liked: Cleanliness, staff & service

Needs upgrading, expensive friendly staff

This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautifully cleaned, plenty of clean towels. The staff went over and above to help. And fulfil your needs. Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful. The hotel was truly relaxing, with a beautifully calm and relaxing feel.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent
Stayed 7 nights in May 2025
Verified

8/10 Good

Ronni Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sray
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Truly a great hotel
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Claus Kofoed

Best hotel om Gran Canaria You get what you pay for 👌😁
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities
it was very good
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was simply fabulous
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Riu Palace Meloneras.

Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
Stayed 9 nights in Feb 2023
Verified

6/10 Okay

Verified traveller

Single beds were not good. No ambience or music by pool Not seated to table which was disappointing
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Time of gym
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good and bad !

Great location, lovely pools, great food - wonderful variety at buffet, most of the staff very friendly. However some negatives - the overpowering use and smell of insecticide in our room - I can still smell it 2 days after leaving the hotel! Some other surprising and disappointing points (for a 5 star hotel) - no slippers provided, a charge of €22 to use the in-room safe, pillows and towels were 3-star level.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Environmental madness!

Nice hotel but was amazed in this day and age that in 22 C heat they insist on using outdoor gas heaters in the outdoor dining areas. Nobody was asking for it and it made the experience uncomfortable. We need to stop doing this!! Poor form RIU.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Poor aircon, evening food otherwise very nice.

Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Stayed 10 nights in Mar 2023
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RAS
Stayed 9 nights in Oct 2025
Verified

6/10 Okay

MOHAMMED Zakarya

Liked: Cleanliness, staff & service, amenities
L’hôtel Riu Palace Meloneras offre un cadre agréable, mais dans l’ensemble, il ne correspond pas vraiment aux standards d’un établissement 5 étoiles. Le restaurant principal dégage une odeur de renfermé, ce qui pousse la plupart des clients à manger à l’extérieur. La salle de bain mériterait une rénovation, et la réception manque un peu de modernité. Dommage, car le potentiel est là, mais une mise à jour serait nécessaire pour retrouver le niveau attendu d’un hôtel de cette catégorie.
Stayed 7 nights in Aug 2025