Thanks Francisco! We appreciate you and your pet for choosing to stay with us.

Hello Jerry, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn San Antonio - Airport appreciate your 5/5 score following your stay. It's great to read that you had an excellent stay while with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hi Desiree, unfortunately we were not able to accommodate your stay as you were on our DO NOT RENT list.

Thank you Itzel, we will make sure to share this with our team.

We are sorry to hear your stay did not meet your expectations.

Dear Javier,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn San Antonio Airport and are happy to see that you were pleased with your room and your experience. We apologize for any disappointment regarding the absence of a refrigerator in your room. Our records show that you booked a 2 Full Beds non-smoking room, which, unfortunately, doesn't include those features. If you desire these amenities on your next stay, we recommend selecting a Deluxe 2 Full bedded room for a more enhanced experience. We have made note of your comments and will use this to improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Avylene,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Antonio - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our amazing staff, great service and convenience. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thanks for giving us your feedback Kashandra! We appreciate your business and hope you have safe travels.

Hi Sandra, thank you so much for providing your feedback. I will make sure that Domitila hears about your experience. Safe travels from the red roof team!

Thanks for giving us your feedback. We are glad to hear you enjoyed your stay.

Dear Tazjalique,I appreciate you sharing your feedback following your stay at the RED ROOF INN SAN ANTONIO - AIRPORT. I was saddened to read that your stay fell short of your expectations due to the insects you reported, unclean room, foul odor and the unsatisfactory encounter you had with the staff. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, have a great day.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Dear Mark,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SAN ANTONIO - AIRPORT. I was disappointed to read your stay fell short of your expectations due to the lack of cleaning you mentioned. We are truly sorry for any inconvenience caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Steve,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SAN ANTONIO - AIRPORT. I was happy to read your stay was not bad. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Hi Jose, I am sorry to hear that your stay did not meet expectations. I will share this feedback with our staff and national pest control team.

Thanks for your stay and positive feedback. We truly appreciate your business.

Dear Estevan, We at the RED ROOF INN SAN ANTONIO - AIRPORT are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thanks Kaye! We appreciate your stay and wonderful feedback.

We are sorry to hear that your experience did not meet your expectations. We sincerely apologize and appreciate your business.

I am sorry to hear that you encountered bugs in your room during your stay. We will make sure to share this information with our national pest control team.

Hi Faye, thank you for the response I will share this with our team.

Thank you for taking the time to write about experience at the RED ROOF INN SAN ANTONIO - AIRPORT. Kashanda, I am happy to hear that you found our hotel to be nice. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kashanda, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hi Ana, we appreciate your business with us and are delighted to see you had a great stay. Thanks again from the staff here at Red Roof Inn.

Thank you for staying with us and providing feedback. We truly appreciate your business.

Hello Douglas, I appreciate you sharing your feedback following your stay at the Red Roof Inn San Antonio - Airport. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the hotel not being to your liking. I truly apologize for any inconvenience this may have caused and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thanks Sarvesh.

Thank you for staying with us and leaving your feedback. We appreciate your business and hope you have safe travels.

Thank you for sharing your 4/5 rating with us, Darrell. Our staff at the Red Roof Inn San Antonio - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Dear Shannon, It is so wonderful to see that we at the RED ROOF INN SAN ANTONIO - AIRPORT were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our great location, affordable rates, comfortable beds and close proximity to the airport. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

Dear Anthony,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn San Antonio - Airport and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

Dear Kashanda,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Antonio - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about everything being to your liking. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

Thanks Ethan!

Thanks Jesus, we appreciate you staying with us and providing your feedback.

Thanks Carlton! We appreciate your business and wonderful feedback. Safe travels from the Red Roof team.

Hi Kashanda,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn San Antonio - Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Hi Norma,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn San Antonio - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. You indicated that you were unsatisfied with the upkeep of our hotel. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

Thank you for staying with us and providing your feedback. We truly appreciate it!

Hello Kristie,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn San Antonio - Airport. It's thrilling to hear that you were pleased with how nice and clean our property is. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.On your next booking please feel free to explore our room options to select the one that best suits your needs. Thank you again for sharing your experience. Red Roof look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Betty,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn San Antonio - Airport. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thank you again for sharing your experience. Red Roof look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Martin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Antonio - Airport. The highlighted encounter was truly disheartening to read. Please know that this isn't an accepted level of service that the Red Roof stands for and your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear William,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn San Antonio - Airport. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our affordable location. You indicated that you were unsatisfied with the location being difficult to locate. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next.Sincerely,ChirellRediResponse Specialist

Thanks Olivia! We are glad to hear you had a great stay with us and hope to serve you in the future.

Thanks Polly! We appreciate your time to provide your feedback.

Hello Anel, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn San Antonio - Airport and I appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you for your review!

Thanks Joe! Safe travels from our Red Roof team.

Thanks Jose we appreciate your feedback.

Hello Jeanette, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN ANTONIO - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Thanks Jay!

Thank you for your review!