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Reviews of Drury Plaza Hotel San Antonio Airport

3 out of 5
Drury Plaza Hotel San Antonio Airport
95 NE Loop 410, San Antonio, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1162 out of 1536 reviews" "
Rating 8 - Good. 250 out of 1536 reviews" "
Rating 6 - Okay. 61 out of 1536 reviews" "
Rating 4 - Poor. 38 out of 1536 reviews" "
Rating 2 - Terrible. 25 out of 1536 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie, alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with my family of 10 and it was the best i liked everything
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. The location was convenient to the airport, restaurants and shopping. The rooms were quiet, comfortable and clean.
Stayed 1 night in Apr 2024

4/10 Poor

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy compared to Lone Oak location. Make sure you get a room AWAY from dining area.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Really liked the complimentary food and drinks! Made the cost ofour room very affaedable
Stayed 1 night in Apr 2024

10/10 Excellent

Randi, Medford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, really liked the 5:30 kickback and complimentary food and breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it cause it was nice and quiet didn’t even hear the traffic noise from the highway the parking area was well lit up and safe.
Stayed 2 nights in Apr 2024

4/10 Poor

Maria M.

room was very hot at night my family didn’t sleep well
Stayed 1 night in Apr 2024

8/10 Good

Frank, Georgetown

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was near everything I needed essentially
Stayed 1 night in Apr 2024

10/10 Excellent

Toby, Albuquerque

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was never cleaned. Not sure why. But, that was something we could live with.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice rooms
Stayed 1 night in Apr 2024

10/10 Excellent

DIANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has covered parking
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tarra, Cypress

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rene was amazing and so helpful.
Stayed 1 night in Apr 2024

2/10 Terrible

Louis

Liked: Amenities
Stayed 5 hrs staff was helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Ruud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
After driving in heavy traffic we didn’t want to leave the hotel and the evening snack buffet was satisfying. Our room is quiet and the beds comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very pleasant and helpful staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had a great time. The room was nice and the staff was also. I asked for a shiwer chair and in 10 min they brought one to the room. I would definitely stay there again. Everything they said it would be. A
Stayed 2 nights in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Edward J Cevetello

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel, nice pool, friendly service.
Stayed 4 nights in Apr 2024

6/10 Okay

MARIA ISABEL

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was done at a bare bare minimum meaning I wasn’t sure it was done at all.

6/10 Okay

Dana L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was late and full. We had to take a Lyft, but the hotel reimbursed us. That was good at least.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

8/10 Good

Sally

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, free drinks, free dinner and free breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Emma, Lyford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

4/10 Poor

NATALY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Este es un hotel viejo y con mal mantenimiento! Las habitaciones están super oscuras, ventanas exterior muy sucias de dar pena, cero amenidades solo una crema corporal chiquitita que ni siquiera resurtieron, baño roto. Hicieron mal el aseo de la habitación dejaron toallas sucias y un bote de basura sin limpiar. No hay caja fuerte en el cuarto, debes dejar tus pertenencias en la recepción, con una llave, súper incómodo. A nosotros no nos gustó el desayuno, solo bueno que había plátano y manzanas. Muy bien ubicado cerca del aeropuerto.
Stayed 3 nights in Mar 2024

8/10 Good

Deborah

Stayed 2 nights in Jan 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well staffed and managed! Checked all the boxes for me! Clean, friendly well-trained staff, and safe! Breakfast bar, fitness center were also a plus!
Stayed 2 nights in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

paresh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional for the price. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free evening "KIckback" social time. Good food and drink. All the staff are great. This place seems to know what good customer service is! Free Popcorn in the lobby but don't tell everyone.
Stayed 1 night in Mar 2024

10/10 Excellent

Milysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Maylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Raida

Stayed 1 night in Mar 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the complimentary kickback time in the evenings. The staff was very pleasant. Our room was quiet, even being by some major roadways.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Drury was exceptional. We had a wonderful experience and will be back .
Stayed 1 night in Mar 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a lot of perks!
Stayed 2 nights in Mar 2024

8/10 Good

Anessa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were just as
Stayed 1 night in Mar 2024

10/10 Excellent

joy

Travelled with family and small children
Great dinner time food options,
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were shocked and pleased to learn this hotel had free dinner in addition to breakfast! The food was yummy and it was nice to save the money! The pool looked fun but was often completely full of families. We chose to cozy up in our room and it was perfectly peaceful. Jasmine, who checked us in, was wonderful! The onsite covered parking was plentiful and easy to access.
Stayed 2 nights in Mar 2024

8/10 Good

dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a better parking but other than that good place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Mar 2024