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Swiss-Belhotel Borneo Samarinda

Photo gallery for Swiss-Belhotel Borneo Samarinda

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Swiss-Belhotel Borneo Samarinda

Swiss-Belhotel Borneo Samarinda

3.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Jalan Mulawarman No 6, Samarinda, East Kalimantan, 75112

Explore the area

  • Popular LocationSamarinda Central Plaza Shopping Mall1 min walk
  • Popular LocationSamarinda Port9 min walk
  • Popular LocationMulawarman University8 min drive
  • AirportSamarinda (AAP-AP Tumenggung Pranoto)20 min drive

Choose dates to view prices

About this area

Samarinda

Located in Samarinda, Swiss-Belhotel Borneo Samarinda is connected to a shopping centre. Local points of interest include Samarinda Central Plaza Shopping Mall, Samarinda Port, and Mulawarman University.

What's nearby

  • Samarinda Central Plaza Shopping Mall - 1 min walk
  • Samarinda Port - 9 min walk
  • Mulawarman University - 8 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 107 min drive

Restaurants

  • Mahakam Restaurant — 1 min walk
  • KFC Mulawarman - 4 min walk
  • Kopikumana - 4 min walk
  • Soto Banjar Amado - 7 min walk
  • RM Padang - 8 min walk

About this property

Swiss-Belhotel Borneo Samarinda

Hotel connected to a shopping centre in Samarinda with free parking
This hotel features an outdoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 183 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and rainfall showerheads.
Swiss-Belhotel Borneo Samarinda offers 183 forms of air-conditioned accommodation with minibars and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Samarinda hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: IDR 500000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 500000

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: IDR 500000 (subject to availability)
  • Late check-out fee: IDR 500000 (subject to availability)
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Samarinda Borneo
Swiss-Belhotel Borneo
Swiss-Belhotel Borneo Hotel
Swiss-Belhotel Borneo Hotel Samarinda
Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda Hotel Samarinda
Swiss-Belhotel Borneo Samarinda Hotel
Swiss-Belhotel Borneo Samarinda Kalimantan
Swiss-Belhotel Borneo Samarinda Hotel
Swiss-Belhotel Borneo Samarinda Samarinda
Swiss-Belhotel Borneo Samarinda Hotel Samarinda

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 4 out of 35 reviews
5 - Excellent 11%
Rating 4 - Good. 11 out of 35 reviews
4 - Good 31%
Rating 3 - Okay. 16 out of 35 reviews
3 - Okay 46%
Rating 2 - Poor. 3 out of 35 reviews
2 - Poor 9%
Rating 1 - Terrible. 1 out of 35 reviews
1 - Terrible 3%

3.2/5

Cleanliness

3.4/5

Staff & service

3.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort to stay
Neat and clean room
Stayed 3 nights in Nov 2020

3/5 Okay

Liked: Property conditions & facilities, room comfort
Not Value for Money
The front Desk Staff was not upto the mark, very very slow, incommunicable. Rooms have small issue of curtains not closing completely on the sides due to structural defect. The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Stayed 1 night in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Stayed 2 nights in Apr 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

3/5 Okay

Short walk to connecting mall
Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.
Stayed 3 nights in Nov 2017