Samal-1 Hotels, Almaty

"Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist. "

"The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola."

"Staffs’ service were great and the hotel was really beautiful! They even had a sauna in the bathroom which I thoroughly enjoyed. Highly recommend this hotel! :-)"

"wonderful and clean, spacious room"

"Overall, this was a nice and clean place to stay there was an unpleasant smell in the cabin and the main shower head didn’t work in one of our cabins and the glass in the patio was too high blocking the view. "

"Great"

"Olga at the front desk was very helpful and a very nice person!"

"great hotel! "

"good"

"nice"

"Good"

"The staff and location were great. There was a stream and cafe nearby, so it was perfect for a walk or a coffee break while soaking up the negative ions. There was a shopping mall and restaurants within a 10-minute walk, so it was convenient for shopping and eating. There is no elevator, so it may be difficult if you have a lot of suitcases."