Starwood Capital in Salt Lake City

"The cleaning staff need to check air conditioner filters, they were black. We had to cleaned it ourselves."

"Great"

"It’s zero star! TERRIBLE PLACE! We stayed at The Metropolitan Inn in Salt Lake City, Utah, and it was absolutely terrible. Honestly, it was one of the worst places we’ve ever seen. The room was extremely dirty and run-down. The bathroom sink was clogged, and there was a bunch of hair coming up from the drain, which was really disgusting. The door was broken, and almost every corner of the room and doors were dirty and damaged. The bedsheets had stains and clearly weren’t clean. The overall property was just as bad. The entrance and surrounding area were dirty and full of very odd and stranp people, and it definitely did not feel safe or family-friendly at all. We checked in, went to the room, and within 30 minutes decided to leave because it was completely unacceptable. Honestly, sleeping in the car would have been better than staying there. Would not recommend this place to anyone."

"Staff was amazing room was excellent lobby was great "

"Overall good visit. Bed was not comfortable and the sheet wouldn't stay on the bed. But our room was pretty clean and the lobby was nice. My interaction with staff was very limited and I didn't eat the breakfast. "

"The place is a complete wreck.Our room was filthy, i spent two hours cleaning it just to be able to sit down. Not to mention the pee and thehair in the sheets. I was very disappointed. Then they kept part of my deposit. I woukdnt stay here even b if th e tes no where else to stay. Your cars cleaner. Trust me!"

"Could not get in would not have not get in.Honestly, horrible customer service.Whoever owns it should close"

"No help from the front, was told the pool was open and it wasn't. Charged me for parking and there was no parking available. Ventilation system didn't work in the room. "

"Wonderful staff. Hot good breakfast Large rooms. Comfy mattress, loved the sauna"