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Reviews of Hotel Ele Puente Romano

4 out of 5
Hotel Ele Puente Romano
Plaza Chica, 10, Salamanca, Salamanca

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 203 reviews" "
Rating 8 - Good. 84 out of 203 reviews" "
Rating 6 - Okay. 13 out of 203 reviews" "
Rating 4 - Poor. 3 out of 203 reviews" "
Rating 2 - Terrible. 5 out of 203 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were very welcoming and the hotel was a short distance from the sights to visit. If we were ever in this area again would not hesitate to stay here again. Cleanliness scores a 4 only because the bin in the bathroom had not been emptied from the previous guests visit.
Stayed 1 night in Sep 2023
Response from Dirección Hotel Ele Puente Romano on 9 Nov 2023
Dear client.Thanks for staying with us. We appreciate your feedbackkind regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel top location and facilities
Stayed 1 night in May 2023
Response from Dirección Hotel Ele Puente Romano on 22 May 2023
Dear client.Thanks for staying with us. We appreciate your feedbackKind regards

10/10 Excellent

John, Chicago

Stayed 1 night in Feb 2023
Response from Dirección Hotel Puente Romano de Salamanca on 20 Mar 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and efficient getting us checked in and out. The building was quiet for sleeping and the pool provided a cool & refreshing respite from the extremely hot weather.
Stayed 1 night in Jul 2022
Response from Dirección Hotel Puente Romano de Salamanca on 19 Jul 2022
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

NOROCEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location: a quick walk to the cathedral. Easy parking on the street, good breakfast and great value for the whole stay.
Stayed 1 night in May 2022
Response from Dirección Hotel Puente Romano de Salamanca on 11 Jun 2022
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, great professionalism… the attention, the atmosphere were impeccable… And the city is wonderful . I highly recommend this place to stay and this city.
Stayed 2 nights in May 2022
Response from Dirección Hotel Puente Romano de Salamanca on 11 Jun 2022
Thanks for staying with us. We appreciate your feedback

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, location is excellent Apartment is well apointed, host is excellent, check in was flawless Great experirnce
Stayed 3 nights in Feb 2022
Response from Dirección Hotel Puente Romano de Salamanca on 2 Mar 2022
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very clean. Just note, rooms are not sound proof well
Stayed 2 nights in Jan 2020
Response from Dpto de Recepción. on 22 Jan 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rudy, El Guijar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was OK, but has a star too many. HAving 4 starts in Spain you expect more, much more, there are much better hotels with the same star rating and same price point.
Stayed 2 nights in Dec 2019
Response from Dpto de Recepción. on 26 Dec 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Dpto de Recepción. on 9 Dec 2019
Gracias por dedicar unos minutos a evaluar su estancia en nuestro Hotel, seguiremos trabajando para conseguir que nuestros clientes disfruten de su estancia. Reciba un cordial saludo,

10/10 Excellent

Peter

Stayed 1 night in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful.
Extremely helpful staff from Check-In to Check-Out. Room very comfortable and clean. Breakfast excellent.
Stayed 2 nights in Sep 2019
Response from Dpto de Recepción. on 4 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen, East Lansing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! It's right across the Roman Bridge (footbridge) from the old city. So, you can easily find this hotel, avoid getting into the busy part of town, park for FREE and walk a very short distance to visit the old city. It was so perfect, location-wise and it was also very comfortable and clean. We really enjoyed our visit at this hotel!
Stayed 1 night in Jul 2019
Response from Dpto de Recepción. on 8 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Dpto de Recepción. on 9 Jul 2019
Gracias por dedicar unos minutos a evaluar su estancia en nuestro Hotel, seguiremos trabajando para conseguir que nuestros clientes disfruten de su estancia. Reciba un cordial saludo.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s proximity to downtown Salamanca made the Hotel Puente Romano an ideal location to stay, and it was just far enough away from the major attractions so that I wasn’t bothered by much noise from the all the activity. Checking in was easy; I had made my reservation online the evening before, and they had it waiting for me when I arrived the following afternoon. My interactions with the staff were all positive, as they were friendly and helpful about answering my questions. The room I had was a comfortable size, tidy and even had a small balcony attached to it. I was very pleased to find that the bathroom was thoroughly cleaned and everything operated properly. The water I drank from the tap tasted fine, although it’s always a little warm (due to the high temperatures in the summer). My balcony door had a metal barrier that was broken, so I could only raise it around two feet from the ground. Like most businesses in Salamanca, the hotel doesn’t have AC for the rooms, so I really would have liked to open the door cover entirely to cool my room out during the night. I was also a little surprised to see the pool was closed, despite it being over one hundred degrees and summertime. Nevertheless, I’m glad to say that my dislikes are quit few, and they didn’t really detract that much from the overall experience I had.
Stayed 2 nights in Jun 2019
Response from Dpto de Recepción. on 2 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, thank you very much. We stayed in a suit; very clean, very confortable and very closed to historic Salamanca. The views from the huge terrace were breathtaking! Staff very friendly. Thanks again
Stayed 3 nights in May 2019
Response from Dpto de Recepción. on 3 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walk to the Old City
Great location. A nice walk across the Roman bridge to the old town. There isn't much around the hotel. One good meaty restaurant a couple blocks away. Other than that, eat your meals across the bridge.
Stayed 2 nights in Apr 2019
Response from Dpto de Recepción. on 2 May 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel, but away from the center
Stayed for 3 nights. Location across the Roman bridge from the old town was not bad. Local area did not have many restaurants, and the ones around were expensive. Chose hotel in part for included parking, which turned out to be on the street or at the gas station across the street. Desk clerks tried to be helpful, but we did not find them very informative. Room faced the back street and was quiet enough. However, the heaters were programmed to turn on automatically every morning and every evening for two hours. As there was no AC in the room, it could get quite warm. We tried leaving the windows open when we left for the day to help the room stay cooler, but routinely found the cleaning staff had closed the room up again during servicing. We could not get the safe in the room to work. Breakfast was not included and was 8.50€ pp per day. We did pay one day and found the buffet very nice. If I were to stay in Salamanca again, I would rather stay in a hotel just outside of the old town and on the same side of the river. This hotel was all right, but there are probably similarly-priced places closer to the attractions of the old town and university.
Stayed 3 nights in Apr 2019
Response from Dpto de Recepción. on 27 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nijel

Liked: Cleanliness, staff & service, room comfort
Convenient location
Convenient for Salamanca centre whilst being easy to drive to. Hotel is more imposing inside than it appears from the outside. Has a typical Spanish grandeur but would benefit from a little updating in places. Having said that we enjoyed our stay and would return without a second thought. For us the hotel was good value.
Stayed 1 night in Dec 2018
Response from Reception Department on 4 Jan 2019
Dear client. Thank you for your comment, we take note of your suggestions. Yours faithfully.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Dpto de Recepción. on 3 Jan 2019
Muchas gracias por dedicar su tiempo a evaluar la estancia en nuestro hotel. Seguiremos trabajando para satisfacer a nuestros clientes. Un saludo.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Dpto de Recepción. on 30 Oct 2018
Estimado/a cliente. Gracias por dedicar parte de su tiempo a calificar su estancia en nuestro hotel. Reciba un cordial saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Dpto de Recepción. on 5 Oct 2018
Gracias por su calificación, seguiremos trabajando para mantener su confianza en nosotros. Reciba un cordial saludo.

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Dpto. de Recepción. on 26 Sept 2018
Gracias por dedicar parte de su tiempo en calificar su estancia. Sentimos que no haya sido de su agrado, seguiremos trabajando para mejorar. Reciba un cordial saludo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Dpto. de Recepción. on 26 Sept 2018
Gracias por dedicar parte de su tiempo en calificar la estancia en nuestro hotel. Reciba un cordial saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Hotel
We stayed at the Puente Romano for 3 days. The hotel is a short walk from the city and that suited us. The staff were friendly and recommended us some very good restaurants.
Stayed 3 nights in May 2018
Response from Dpto de Recepción. on 4 Jun 2018
Thank you for your opinion. We are glad that your stay were pleasant. Yours faithfully.

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salamanca base when crossing Spain
This is our standard stop-over place in Salamanca for many reasons. Good location (8 minutes walk to the town centre, over the lovely Roman Bridge. Great service. Decent room. Breakfast both good and good value. Great price.
Response from Dpto de Recepción. on 30 May 2018
Thank you for your opinion.It´s a pleasure that you had a enjoy stay. Yours faithfully.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good and convenient hotel
We’ve stayed here a few times and have always enjoyed it. Pleasant staff, clean & comfortable rooms, very convenient to the old town. Good breakfast and the parking is easy and convenient - we’re happy to pay for the secure parking. The hotel faces a road but the traffic basically finishes at a reasonable hour.
Stayed 1 night in Dec 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely small hotel with nice pool right near the old bridge for walking into town. Easy & free parking around hotel.
Stayed 1 night in Aug 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, extremely clean and a very comfortable room. Short walk over the Roman Bridge into the beautiful centre of Salamanca. Highly recommended, great place
Stayed 6 nights in Jul 2017

8/10 Good

Magnus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great and helpful service!
Stayed 13 nights in Jul 2017

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities, room comfort
More than adequate
Great location across the river. Uncrowded safe area with good restaurants nearby. Spartan. Could have been cleaner.
Stayed 2 nights in Jul 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient stay.
stayed here before and standard of room and service very good.safe parking and convenient for town centre.
Stayed 1 night in Jul 2017

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Salamanca is beautiful
Good location near the old city. No restaurants open nearby.
Stayed 1 night in Jul 2017

8/10 Good

SAKDABADIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in service, room an BF
The room is good

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for a tourist visit into Salamanca.
Very close to the historic area and a nice, well-run hotel with a great breakfast. Good find.

6/10 Okay

Doreen

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient hotel
Convenient access whilst making stop-over on journey, but hotel is tired in décor department and would benefit from an update. Room smelt fusty and paper coming away from wall, extractor fan not working in bathroom and loo behind door meant bruised knees when door was opened un-expectantly. Plus side . . . . water piping hot and good powerful shower, however, shower curtains are a 'No - No' ! ! !

10/10 Excellent

Jen, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great homely hotel

10/10 Excellent

Jen, Plymouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel which I have used many times

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for the old town but nice and quite location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent - hotel reception staff were very friendly and helpful and hotel is so convenient for sightseeing/restaurants.

10/10 Excellent

Jen, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
fantasic hotel - quiet - stayed numerous occasions will stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel service, close to historic places across the Roman Bridge. We arrived at the time of a town Festival and enjoyed every minute of our time there. Parking was easy in its underground garage. A real plus!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very well located outside the walled city but you just have to cross a bridge to get there. Hotel rooms are a little dated but clean and confortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel staff very friendly and helpful comfortable room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was ideal for exploring the town. The breakfast was excellent.

10/10 Excellent

Pat, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to Roman bridge and up to Cathedrals
Very pleasant and relaxing visit. The hotel is comfortable and ideally suited for walking up to the Plaza Mayor for coffee, meals and ice-cream!

10/10 Excellent

Amanda, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Trip to Salamanca
It was a perfect trip to Salamanca although we missed a junction accroding to GPS on our way to hotel, however it wasnt difficult to find the hotel. The hotel location is really really closed to city with walikng distance to the nice and huge Cathedral. We were so great that hotel offered a big and nice deluxe room with cathedral view. It makes the room become so romantic. For the price that I paid, its really worth for money. Highly recommended to all my freinds,relatives and others. Must try!!!!!

10/10 Excellent

Andy M, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Convenient,clean and comfortable,just across the bridge from the old city