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Reviews

3.6/5 Good
248 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Coco Beach
    4 min walk
  • Popular Location
    Plage de L'Hermitage
    5 min walk
  • Popular Location
    Garden of Eden
    11 min walk
  • Airport
    Saint-Denis (RUN-Roland Garros)
    40 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Family Room

    Room Amenities

    • 25 sq m
    • Sleeps 4
    More details
  • Standard Double Room

    Room Amenities

    • 25 sq m
    • Sleeps 2
    More details
  • Standard Triple Room

    Room Amenities

    • 25 sq m
    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details

About this area

St Gilles-les-Bains

Le Relais de LHermitage is located on the waterfront and in a walkable area with good shopping. Coco Beach and Plage de L'Hermitage reflect the area's natural beauty and area attractions include Garden of Eden and Aquarium de la Réunion.

Popular Location

What's nearby

  • Coco Beach - 4 min walk
  • Plage de L'Hermitage - 5 min walk
  • Garden of Eden - 11 min walk
  • Aquarium de la Réunion - 3 min drive
  • Descente VTT - 3 min drive

Getting around

  • Saint-Denis (RUN-Roland Garros) - 46 min drive

Restaurants

  • Where to eat
  • Case Vanille – Serves lunch and light fare.
  • Le Papayer – Restaurant offering international cuisine. Serves breakfast and dinner daily.
  • Le Tamarin – Garden-view bar. Open daily.

About this property

Le Relais de LHermitage

3-star hotel near the beach
At Le Relais de LHermitage, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 161 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and hairdryers are among the other amenities available to guests.
Le Relais de LHermitage offers 161 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Free English breakfast available daily 6 AM–10 AM
2 restaurants
1 bar
Room service available

Things to do

2 outdoor pools
Beach volleyball
Children's pool
Hot tub
Volleyball

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
French

Business services

3 meeting rooms
Computer station
Conference space (237 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
flat-screen TV

Food and drink

Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per day.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 140
  • Christmas Eve (24 December) Gala Dinner per child: EUR 65 (from 4 to 13 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 195
  • New Year's Eve (31 December) Gala Dinner per child: EUR 70 (from 4 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 12 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Relais LHermitage Hotel Saint-Paul
  • Relais LHermitage Hotel
  • Relais LHermitage Saint-Paul
  • Relais LHermitage
5 - Excellent
37
4 - Good
107
3 - Okay
78
2 - Mediocre
16
1 - Poor
10
3.6
Cleanliness
3.7
Service and Staff
3.4
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Fun holiday!

Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.

Stayed 9 nights in Jun. 2018

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom - not clean, black moisture traces in between tiles. Broken soap tray. Cockroach presence. Hotel needs serious renovation. First stay was some years back. Conditions are still same . No improvement since its renamed as le relais de l'hermitage. For current price paid, one can find better hotels in the neighbourhood.

Stayed 2 nights in Apr. 2018

3/5

A tropical paradise but fluent French is essential

Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.

Pros: The setting, the beach nearby, the gardens and the wildlife

Cons: Communication!

Location: Right next to a safe sandy beach. Aquarium within easy walking distance. Lots of bars and restaurants nearby. Good variety of excursions on offer

Stayed 5 nights in Dec. 2017

3/5

  • Liked: Cleanliness, property conditions & facilities

Nice hotel close to beach

Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.

Stayed 6 nights in Nov. 2017

3/5

  • Disliked: Cleanliness, room comfort

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