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Beach nearby, beach towels, beach volleyball
Beach nearby, beach towels, beach volleyball
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

3.6/5 Good
254 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning

Map

Explore the area

Popular LocationCoco Beach4 min walk
Popular LocationPlage de L'Hermitage5 min walk
Popular LocationGarden of Eden11 min walk
AirportSaint-Denis (RUN-Roland Garros)47 min drive

Choose dates to view prices

  • Family Room

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsFamily Room
  • Standard Double Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Standard Triple Room

    4.2/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsStandard Triple Room
  • Family Room

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsFamily Room

About this area

St Gilles-les-Bains

Le Relais de LHermitage is located on the waterfront and in a walkable area with good shopping. Pitons, Cirques and Remparts of Reunion Island and Coco Beach reflect the area's natural beauty and area attractions include Garden of Eden and Aquarium de la Réunion. Looking to get your feet wet? Scuba diving and snorkelling adventures can be found near the property.

Visit our St Gilles-les-Bains travel guide
Map
Popular Location

What's nearby

  • Coco Beach - 4 min walk
  • Plage de L'Hermitage - 5 min walk
  • Garden of Eden - 11 min walk
  • Kélonia - 14 min drive
  • Conservatoire Botanique National de Mascarin - 20 min drive

Getting around

  • Saint-Denis (RUN-Roland Garros) - 47 min drive

Restaurants

  • Case Vanille — 1 min walk
  • Le Papayer — 1 min walk

About this property

Le Relais de LHermitage

3-star hotel near the beach
At Le Relais de LHermitage, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 161 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and hairdryers are among the other amenities available to guests.
Le Relais de LHermitage offers 161 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Free English breakfast available daily 6 AM–10 AM
2 restaurants
1 bar
Room service available

Things to do

2 outdoor pools
Beach volleyball
Children's pool
Hot tub
Volleyball

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
French

Business services

3 meeting rooms
Computer station
Conference space (237 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Minibar

More

Connecting rooms available
Desk
Electrical adapters/chargers
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 12 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais LHermitage Hotel Saint-Paul
Relais LHermitage Hotel
Relais LHermitage Saint-Paul
Relais LHermitage

Frequently asked questions

Can I cancel my reservation for free at Le Relais de LHermitage and receive a full refund?
Yes, Le Relais de LHermitage offers free cancellation on select room rates, because flexibility matters! Please refer to Le Relais de LHermitage cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Le Relais de LHermitage?
As of 6 Jul 2020, prices found for a 1-night stay for 2 adults at Le Relais de LHermitage on 19 Jul 2020 start from NZ$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Le Relais de LHermitage pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does Le Relais de LHermitage provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Situated in Saint-Paul, this beach hotel is within a 10-minute walk of Coco Beach and Plage de L'Hermitage. Garden of Eden and Plage de la Saline les Bains are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Le Relais de LHermitage

3.6
5 - Excellent
38
4 - Good
111
3 - Okay
79
2 - Mediocre
16
1 - Poor
10
3.6
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Fun holiday!

Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.

Stayed 9 nights in Jun 2018

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom - not clean, black moisture traces in between tiles. Broken soap tray. Cockroach presence. Hotel needs serious renovation. First stay was some years back. Conditions are still same . No improvement since its renamed as le relais de l'hermitage. For current price paid, one can find better hotels in the neighbourhood.

Stayed 2 nights in Apr 2018

3/5

A tropical paradise but fluent French is essential

Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.

Pros: The setting, the beach nearby, the gardens and the wildlife

Cons: Communication!

Location: Right next to a safe sandy beach. Aquarium within easy walking distance. Lots of bars and restaurants nearby. Good variety of excursions on offer

Stayed 5 nights in Dec 2017

3/5

  • Liked: Cleanliness, property conditions & facilities
Nice hotel close to beach

Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.

Stayed 6 nights in Nov 2017

3/5

  • Disliked: Cleanliness, room comfort