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Reviews of Le Couvent Royal

3 out of 5
Le Couvent Royal
Place Jean Salusse, Saint-Maximin-la-Sainte-Baume, Provence - Alpes - Cote d'Azur

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 238 reviews" "
Rating 8 - Good. 102 out of 238 reviews" "
Rating 6 - Okay. 41 out of 238 reviews" "
Rating 4 - Poor. 18 out of 238 reviews" "
Rating 2 - Terrible. 7 out of 238 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup apprécié dormir dans cet ancien couvent, plein de charme et de caractère. La réception était à l'écoute. Toutefois, nous avons trouvé peu de restaurants ouverts dans le village (février).
Stayed 1 night in Feb 2020

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a hotel
Stay here! Unique hotel building, beautiful roooms and you are next to the Holy Basilica.
Stayed 1 night in Jan 2020

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. We arrived late and the restaurant was closed and he so graciously offered us cheese and salad. LOVE it.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a fantastic place - excellent food - location so close to the church - quiet, peaceful. The people are very very friendly, informative - in a beautiful village.
Stayed 8 nights in Nov 2019

8/10 Good

MARILENA

Liked: Staff & service
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the history of the building and the contemporary refurbishing make this hotel a dream stay for the discerning traveller.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Medieval St. Maximin
Visited St. Maximin for the annual medieval festival and enjoyed the authentic restoration of the couvent. Really beautiful!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet... the hotel is part of the Basilica. Breakfast is available( no restaurants serving breakfast are nearby). It was also an easy walk into town for dinner
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
very poor service, only 1 person at reception, no kettle for coffee and tea, on n on n on
Stayed 4 nights in Dec 2018

2/10 Terrible

Mother Mary A.

Wonderful
A step back in time. I loved the experience
Stayed 1 night in Nov 2018

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September 2018
My second stay at this Hotel. Really like it. Anais at the front desk was very nice and really helpfull. Hope to go again in this area and for sure will stay again
Stayed 1 night in Sep 2018

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Beautiful place but very dirty and bad condition.
Stayed 1 night in Jul 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Excellent trip and hotel
Stayed 1 night in Aug 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and full of character
The hotel has a lot of character as it is was a 13th Convent is built next to an amazing Abbey. If you are fan of Game of Thrones, you would expect Cersi Lannister to appear at any time. On the down side, there are few facilities in the rooms ( no kettle just a tv ) and there is no air con, but to be honest , I didn’t suffer for it .( and it was about 35’c while I was there ) The town is small but friendly and has a few bars in the town square. I don’t know if you could stay there for a long vacation, but definitely a long romantic weekend.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with a lot of character. Good location and quiet.
Stayed 1 night in Jul 2018

2/10 Terrible

PORNCHANOK

Disliked: Staff & service, property conditions & facilities
We got the room with total different from the photo on Hotel.com and we can’t accept that as the room looks terrible no aircondition and the window can’t be open. We went out and bought another hotel which was very expensive as walk in price. It was such a terrible experience of us, I would recommend everyone to book suit room or another hotel should be a better choice.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Ray, Hertfordshire

Disliked: Property conditions & facilities, room comfort
Cramped room. Miniscule bathroom. Could not get a table at the restaurant. Would not choose again.
Stayed 1 night in Jun 2018

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel. Small shower. Clean room. Reminds me of an old castle. Restaurant was over priced.
Stayed 3 nights in May 2018

10/10 Excellent

DP

Liked: Cleanliness, property conditions & facilities, room comfort
memory lane
We last stayed there more than 20 years ago, its just as good as it was then.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fifth Trip
This is a SUPERB place in a rich andhistorical environment!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, restaurant less so
The old abbey is an amazing setting for a hotel. The building is full of atmosphere and charm, in particular the beautiful cloister. We booked a “Tradition” room. It was small but cosy with a modern bathroom. Don’t bother with the restaurant or the bar. Neither the food nor the atmosphere (despite the amazing setting) deserves recommendation. Not what you’d expect from a 4-star hotel. There are several other restaurants in the village.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Beautiful hotel and a great location. The hotel is next to the Basilica and the main attractions. The room are clean and the bed was ammazing.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel near St Maximin Basilica
This is the ideal place to stay in St. Maximin! Full of character, history and right next to the St Magdalene Basilica. If you're on a spiritual journey, you couldn't feel happier with your choice!
Stayed 2 nights in Feb 2018

6/10 Okay

Alexandra

Liked: Property conditions & facilities
Disliked: Staff & service
Disappointed that the room in the online picture does not reflect the actual room. After booking months ahead from the US, the week before our trip from Washington DC, we received a message to move our planned reservation date due to a large party. Due to this large party and insufficient staffing we couldn't even eat at their pub. This place is very out of the way, and very few restaurants nearby. However the building structure and grounds are dreamlike if you like staying in castles, especially this one attached to a cathedral, which to our surprise, houses the crypt of Mary Magdalene.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience!
This hotel is a unique experience that’s unforgettable! Connected to the local basilica, you couldn't ask for a more dreamy experience of France. The history of the place is alive within the corridors and guest rooms. The staff was lovely and great local restaurants & shops are right outside the doors. The visitors center is also connected to the property with helpful information. The courtyard & restaurant are absolutely beautiful! I will stay again without a doubt.
Stayed 2 nights in Nov 2017

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a different hotel
If you are traveling with a friend you're put in a small room. The beds are very low to the ground and cave in the center of the bed. When discussing the beds with management they said it was typical for the beds. Not good, left the hotel early drove to another town where the hotel beds were wonderful. Would not recommend or stay there if you need a room with 2 beds. There was an expo there so enjoying the beautiful courtyard area was not possible
Stayed 3 nights in Oct 2017

6/10 Okay

suzanne , epsom surrey

location and restaurant great. Room storage poor.
Poor storage even though we had the basic room. Needed a chest of drawers and sensible depth wardrobe too short to hang dresses or coats.
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historical hotel
The hotel is very historical & situated in a small quiet town, easy to find & quick access to the motorway, the staff was very helpful & friendly too. However, the room itself was a bit basic & dated, specially the bathroom. Due to its an old building, no aircon was installed in the room, although fan was provided, but still too warm for the Summer in South France. No water is provided and there are not many shops around in the small town.
Stayed 2 nights in Jul 2017

8/10 Good

Helen

Liked: Room comfort
Excellent atmospheric hotel
This was a lovely atmospheric hotel. Did the job!

10/10 Excellent

Olli, helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel good in historical atmosphere

10/10 Excellent

Kaliani, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, grounds, parking on site
Courtyard
Bar
Exterior

8/10 Good

Mylene, Suffolk, England

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, though not perfect
Lovely hotel, spacious, clean and gorgeous building. There was no tea/coffee making facility in the room, but maybe there generally isn't in French hotels? We also wished it was closer to the coast. It is in a nice little town, but not a lot to do there. We would still recommend this hotel though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
The hotel is on beautiful grounds, lovely outdoor sitting areas, rooms are adequate not large, no air conditioning though windows open for a breeze.

6/10 Okay

Lima, France

Liked: Cleanliness, room comfort
Disliked: Staff & service
Old monastery next to Basilica Mary Magdalene
I loved staying in the old monastery-the building is wonderful and well done. It is very well located for my purposes which was to spend time in the Basilica and travel to surrounding areas. It has a great feel to it.

10/10 Excellent

Herve, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
provence vacation
Nice and pleasant stop on the way to Marseilles

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful atmosphere
Simple but comfortable room that overlooked the cloister. Night staff was so helpful for transportation problems when we arrived late and found bus schedules and arranged taxis for us. Not easy to get to via public transport . Breakfast pain du chocolat was very fresh! Wish we had more than a one night stay.

6/10 Okay

John, Bedfordshire

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
A nice place with a lot going on.
the Hotel was easy to find in the centre of town, The building is very impressive the rooms were ok if a little basic,The Hotel is used for business meetings/events so people mostly seem to stay 1/2 nights,The staff were helpful and pleasant enough,car parking was 10 euros pr night breakfast 15 euros, A busy town with good restaurants and shops just a walk away Good access to main roads A8 motorway,A small but worthwhile point you do get a wake up call from the bells of the Basillica every morning,Cars can be left in public parking areas not to far away, overall a nice enough place to stay

8/10 Good

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bernadette, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel situated in former convent
This was one of the nicest hotels I stayed at in France. Unfortunately, the hotel is off the beaten path, you have to pay for parking and the front-desk staff was extremely unhelpful, but the hotel itself is quite lovely with wonderful views. At night, the grounds were lit-up, resulting in a beautiful, romantic setting. I would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Horst, Toronto

Liked: Cleanliness, staff & service
Great experience to stay at a former convent
it is an experience to stay in a former convent. This is a reasonable priced hotel with it's feature of having a great history and stunning medieval time building. Mary Magdalene's remains are in the basilica right next door. The hotel itself is simple and modest furnished which makes it a 3 star hotel - however the stunning building with it's arcades is something to experience! Restaurante has nice food and gives you a romantic feeling.

8/10 Good

Frank, Maastricht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful old hotel with charming, comfortable rooms. The design reflects the hotel's history as a convent, and is beautiful, while very comfortable. A true gem

10/10 Excellent

oana, bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An experience that will never be forgotten
We stayed for one night only as we were passing by but the experience was excelent. The restaurant has a very good Chef and the chateau is a very cosy accommodation for spending even more nights. The basilica is 3 minutes away and the architecture is impressive also the mass held on the 15 th of August.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convent in centre of Old Town.
They hadn't received our booking. Thankfully, I had printed out my own. We were therefore not expected. We were sent to a room, (with large heavy bags), that had not been cleaned, and had to be found another. Finally, sorted. Evening meal made available by choice of 3 or 4 restaurants within walking distance. Breakfast taken in amazing gothic hall. Food ok, but location spectacular. Truly! On payment, they waived the breakfast cost. Worth a visit.

8/10 Good

Bob, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One day stay
The location and ambiance were great. The room was small but adequate. No A/C.

8/10 Good

Karen & Tim, Little Falls, MN

Liked: Cleanliness, property conditions & facilities, room comfort
A Very French Retreat
The hotel was built in the 12th century and had beautiful old doors, stone or tile floors, and some old pieces of furniture. The cathedral windows opened and we enjoyed the singing of the birds and cooing of the doves each day. Cross ventilation, if you opened the door to the hallway and opened the hall windows, kept us cool in the evenings. The farmers market set up right out side our windows one of the days we were there. The staff doesn't speak much English and they are not personable like American staff. Our credit card would not work there so I recommend using cash to pay for the hotel. It was a real hassle and spoiled our last lovely day. We needed to leave for the airport at 4 am. and the desk help assured us that someone would be at the front desk all night. When we arrived at the front desk at 3:45 am no one was there. We had paid the night before but needed someone to unlock the gates so we could get out to our car. A sign said they were doing a walk through check and to call one of the 2 numbers listed if help was needed. No one answered either number. We rang a desk bell, hollered into the courtyard and hallways. At 4:15 am a young girl who spoke No English appeared. Thankfully, my wife's French got her to understand we needed the gates unlocked. We left with not a minute to spare. Very stressful.