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"Always great at Mama Shelter!!"

"Check in was painless. The hotel is right on the main square in Toulouse. All the Team members were polite and efficient. Breakfast was very busy and someone took my chair away while I was at the buffet, however that was not the fault of the team. At breakfast all the team were so busy, yet they all worked well together and were extremely polite when asked a question. Checking out we were again greeted with a busy but very polite and efficient team member. One thing I would note to the hotel and it is really petty, but, was noticeable to us, was in room 112, due to the Tea/Coffee shelf the door handle into the bathroom is fiddly. Maybe it was our hoof hands and I am willing to accept that it may just have been us. ***RECOMMENDED*** for a stay in the centre of Toulouse!"

"The room and property itself were nice. Staff was excellent and check in was easy. The kitchen area is small but everything needed was provided. A two burner cook top, a small refrigerator and a microwave. The bed was fine but it is fitted with a heavy duvet, which made the room too warm for sleeping. And the pillow was too puffy and uncomfortable. Of course, these are personal matters and others might find them to their liking. The air conditioning we were told existed when the room was booked did not work. Apparently, the hotel is tied to another property and they would not make my the air conditioning available."

"Clean room. Friendly staff. Basic but worked well. "

"The breakfast was perfect for me. Everyone very friendly. I enjoyed the stay."

"We didn’t eat at the hotel as we just grabbed a croissant and coffee from a cafe nearby with family we were visiting. I would have liked a kettle in the room with tea and coffee. The location was excellent. The room was very clean and bed linen and towels changed daily. The bed was very comfortable."

"Staff were lovely, hotel is opulent and quirky, beds comfy, we had a great, quiet room (268) but the bathroom door needs some adjustment "

"Good breakfast. Easy parking. "

"Unfortunately there was no bar or food for hotel guests available due to a private function the hotel was providing elsewhere. This was disappointing considering hotel cost and also the approach the restaurant staff explaining to hotel guests. "