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"Mostly great. Nice staff and clean and brilliant buffet Only criticism would be that they need to maintain the pool area a lot better and ensure the seating is clean and pest free"

"Staff should improve on understanding English to avoid giving wrong answers for eg i asked whether the room has been paid for when check-in the male staff said yes however the next day while checking out another female staff said I have to pay for the room. Miscommunication. "

"Good"

"What can I say? I love this place! We had just stayed here once before, and when I came in to check in Arti at the front desk said “welcome back sir” and then added “we remember you”. That does not happen often! This hotel is just right! Everything works, just what you need, nothing that you don’t! A minibar that is stocked "

"Clean room with reasonable price "

"I always love staying at Novotel Pune."

"Breakfast was chaotic in spite of staff’s best efforts since large wedding was going on. Maybe would have been better to separate that group or the non wedding guests to different location "

"We had a wonderful Stay the Staff is very Helpful and Courteous Especially the Manager Mr Hari Narayan who went out of his way to make us comfortable He is very Supportive and helpful We specially want to Thank him for all his Effort We would recommend this property "

"Great staff, welcomes you with a big smile and ready to assist. Sunday Gym times are a bit strange, i checked in around 1pm. The Gym was not accessable. "