Verified
2/10 Terrible
Lawrence
24 Oct 2021
Disliked: Staff & service, property conditions & facilities
Lawrence
Stayed 1 night in Oct 2021
Nokras Riverine Hotel & Spa
3.5 star property
Adventure seekers can explore the waterways by boat or kayak during daylight hours, then find peaceful relaxation poolside beneath the evening stars.
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Photo gallery for Nokras Riverine Hotel & Spa
Located in the business district, Nokras Riverine Hotel & Spa offers a complimentary manager's reception daily and four restaurants on the property. Guests can join fitness classes, book fishing trips, or relax at either the outdoor pool or the dedicated children's pool.
Reviews
4.64.6 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
- Gym
- Business services
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About this property
Nokras Riverine Hotel & Spa
- Family-friendly hotel in the business district
- Consider a stay at Nokras Riverine Hotel & Spa and take advantage of a free daily manager's reception, a coffee shop/cafe and a garden. Active travellers can enjoy fishing, rafting and fitness classes at this hotel. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the 24-hour health club, as well as activities, such as kayaking and boat tours. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
- You'll also enjoy perks such as:
- An outdoor pool and a children's pool
- Free self-parking
- A front desk safe, barbecues and coffee/tea in reception
- 7 meeting rooms, a banquet hall and free newspapers
- Room features
- All 101 individually furnished rooms offer thoughtful touches such as 24-hour room service and private pools, as well as amenities such as late-night room service and free WiFi.
- More amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with premium channels
- Children's dinnerware, electric kettles and daily housekeeping
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Policies
Check-in
Check-in start time: noon; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have any lifts
Pool access available from 10 AM to 6:30 PM
Frequently asked questions
Does Nokras Riverine Hotel & Spa have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM to 6:30 PM.
Is Nokras Riverine Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nokras Riverine Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Nokras Riverine Hotel & Spa?
Check-in start time: noon; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Nokras Riverine Hotel & Spa?
Checkout is at 10 AM.
Where is Nokras Riverine Hotel & Spa located?
This family-friendly Sagana hotel is located in the historical district, 6 mi (9.6 km) from Rapids Camp, and within 20 mi (32 km) of Kerugoya Urban Forest and Mukurwe Wa Nyagathanga Shrine. Kerugoya Stadium and Kerugoya District Hospital are also within 20 miles (32 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
7.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 4 reviews
2 - Terrible
2
Reviews
Verified
8/10 Good
Irene
23 Jul 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Trip was great, so was the stay. What could have been better is ensuring rooms the construction is fenced off and not appearing at the rooms, and clearing off rubbish at the pathway on your way to the rooms ie where the rump is, on the left was full of broken items, bags of charcoal, old beer bottles, etc. Not a good sight for a customer yet its along the way to the rooms
Irene
Stayed 1 night in Jul 2018
Verified
6/10 Okay
Esther
17 Sept 2025
Esther
Stayed 1 night in Sep 2025
Verified
2/10 Terrible
Catherine
28 Dec 2021
Catherine
Stayed 3 nights in Dec 2021