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Reviews of Springhill Suites by Marriott Thatcher

3 out of 5
Springhill Suites by Marriott Thatcher
2855 W Us Highway 70, Thatcher, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 399 out of 536 reviews" "
Rating 8 - Good. 103 out of 536 reviews" "
Rating 6 - Okay. 21 out of 536 reviews" "
Rating 4 - Poor. 9 out of 536 reviews" "
Rating 2 - Terrible. 4 out of 536 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities
all of the above...nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Quinn

Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Clifton

Stayed 1 night in Jan 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception on the TV was not smooth
Stayed 1 night in Jan 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a third stay at this property. This like one of the other times. We were sent to the wrong room/amenities. After a long day of traveling. This is not appreciated. So two incorrect rooms. Another stay resulted in or being trapped in the room for a failed door locking mechanism. We travel 6-10 times a month. We will likely not ise this property again. We prefer Marriotts. Just not this one.
Stayed 1 night in Jan 2024

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Springhill a couple of times now and the staff have always been courteous and enjoyable to work with.
Stayed 1 night in Dec 2023

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ashley

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Larain

10/10 Excellent

Margarita norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2023

10/10 Excellent

John, Leander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Nov 2023

10/10 Excellent

Craig, gillette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

MIchael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love this property! The nicest in the area!
Stayed 2 nights in Nov 2023

10/10 Excellent

Al

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as we were driving from California to Texas. Super big room with an amazing comfy bed! Good breakfast and super nice lady at check in.
Stayed 1 night in Oct 2023

10/10 Excellent

andrea

Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

10/10 Excellent

Lyndsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

August

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Lorielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room smelled of cigarette smoke. The pull out couch bed was encased in a frame level with the top of then mattress. The frame had very sharp edges and not safe. The breakfast was pretty lackluster. Stale muffins. No syrup for precooked waffles.
Stayed 1 night in Jul 2023
Response from Amanda on 24 Jul 2023
I'm sorry your experience with us was unsatisfactory. We dedicate ourselves to providing a standard that was not met with your stay. I will share this information with leadership so we can look into these things. We appreciate the feedback. Hope you have a wonderful day.

10/10 Excellent

Neil

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Alyssa

Stayed 1 night in Jul 2023

10/10 Excellent

James

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
There hotel was clean and comfortable. The breakfast was great too.
Stayed 2 nights in Jun 2023

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was super friendly. I was in my room in less than 5 minutes. Room was spacious and very clean.
Stayed 1 night in Jun 2023

8/10 Good

Domenick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much
My stay was good my only complaint is the price of the room is ridicules the rooms are nice but not worth 320 dollars for one night it would have been nice to stay for the 3 days of my training but I can't afford it I asked for a government rate or corporate rate and was denied
Stayed 1 night in Jun 2023

10/10 Excellent

Bryce

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jun 2023

10/10 Excellent

Tina R

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the pullout bed of the sofa was dirty with crumbs/food. Otherwise it was a good stay
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The easy check in accommodation
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property, Very Clean, Great Service!
Very clean & excellent staff! We love staying here every time we are in the area visiting family.
Stayed 3 nights in May 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff was great.Breakfast was very good and plenty to eat.toom had all we needed
Stayed 1 night in May 2023

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast was lacking, tv service was spotty and not good.was told had a Mountain View, yea a 6 inch spot through the bushes.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! Easy to check in and out
Stayed 1 night in Apr 2023

8/10 Good

N

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice and comfortable, always enjoy my stay when visiting the area.
Stayed 1 night in Mar 2023

6/10 Okay

Tammie

Stayed 1 night in Apr 2023

10/10 Excellent

Cally

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond! We had a baby shower in the conference room, they we all so friendly and helpful! I will absolutely stay here again!
Stayed 3 nights in Mar 2023

10/10 Excellent

Marie Ramos

Stayed 1 night in Mar 2023

6/10 Okay

Amy

So So ... they do the bare minimum.
Was not able to check in until after 4:00 p.m. They guy was not very friendly. The walls are paper thin so you can hear everyone open and close their doors. Breakfast not so good, food lukewarm, no eggs at all. The girl in the evening when we could finally check in at 8:30 ish was very nice.
Stayed 1 night in Mar 2023

10/10 Excellent

N

Stayed 1 night in Mar 2023