Apartments in Saddlebrooke

"The room was very nice. Clean, cool, well maintained. The parking was fine, elevators worked, ice machine worked, staff came in and cleaned as expected, no complaints. The toilet paper was the worst I've ever seen, though. My biggest complaint? The DirecTV was unwatchable. Every channel glitched every 20 seconds, I think from a signal dropout or something. Every10 minutes or so of this, the TV screen went to a screen that said something about loss of signal due to inclement weather or whatever, call the front desk. A power reset of the DirecTV box was needed, and after several minutes of rebooting, the glitchy service proceeded for 10-15 minutes until the loss-of-signal screen reappeared. My partner called the front desk, they sent up a guy who SPOKE NO ENGLISH! Is this customer service? It sucks. My bi-lingual partner tried to explain, he reset the box (AGAIN!) and said to call if it repeats. Surprise, IT REPEATED! He returned and replaced the cable box, and we continued to watch unwatchable cable TV, glitching every 20 seconds, for the rest of the night. I was VERY unsatisfied with this aspect of the stay. Obviously, most folks don't check into a hotel to watch TV, but if this is an amenity, it ought to work. All else was fine, but this aspect was ridiculously disappointing."

"I didn’t like that there was a lot of drinking men on the patio. Next time I will not be going there with my granddaughters. With drunken men lurking at them on our way in or out. There should be a designated place for people who drink alcohol but not on the patio where we have to pass to go to the pool area."

"First room had blood stain in mattress. Second room had silverfish. Room was not well-maintained, with sticky areas on desk, outlets and switches. Pool doesn't open until 8:00 am and hotel supplies morning coffee but no half and half. We should have stayed elsewhere."

"Thank you, always a pleasure staying here"

"The resort was very clean, with well maintained rooms. The housekeeping staff was excellent and our room was always sparkling clean with plenty of fresh towels and bottled water. The food was delicious at both restaurants. The adult only pool was closed due to an issue with pollen and had no reopening date. When I inquired they said it would be open in a day or two. When it finally did open there were children playing in the "adult only" pool, and it was not very clean. The pools are very small on this property, about the size of backyard pools to be honest. It was difficult to find an employee to ask any questions unless you went to the check in stand. Overall relaxing grounds, with clean rooms. "

"Clean and comfortable room, helpful staff. dog friendly good price. could use a few more amenities like an ice cream or frozen dessert machine for those late night snacks."

"Appreciate hospitality and professionalism. "

"Heated pool / service 9/10 in the bars and restaurants / gym was excellent Walking trail perfect Only parking and restaurants options were the only less than perfect things But didn’t affect my stay"

"This hotel was a relaxing oasis for us. We especially loved the courtyard and pool area. Our room was comfortable and the staff was pleasant and helpful, and the breakfast was good too!"