Lobby sitting area

Reviews of Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 850 reviews" "
Rating 8 - Good. 266 out of 850 reviews" "
Rating 6 - Okay. 90 out of 850 reviews" "
Rating 4 - Poor. 36 out of 850 reviews" "
Rating 2 - Terrible. 48 out of 850 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Velma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amparo

Stayed 1 night in Feb 2024

8/10 Good

Edith Vanesa

Liked: Cleanliness, staff & service
The studio was very clean and nice
Stayed 1 night in Feb 2024

2/10 Terrible

LUZ, GUALALA

Stayed 1 night in Feb 2024

4/10 Poor

Dorinda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged for parking that was nothing i knew sbout...they would check me out just so they could charge me more days of high priced incidentsls.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2024

6/10 Okay

Dorinda

Stayed 2 nights in Feb 2024

10/10 Excellent

Doua

Stayed 1 night in Feb 2024

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and convenient.
Stayed 3 nights in Feb 2024

4/10 Poor

carlos

Stayed 1 night in Feb 2024

10/10 Excellent

Klaudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jacob

Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Virginia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was put off by the desk manager who charged $10 to park our vehicle. What a scam! After signing up for the hotel, I had a bounce back notice saying their fitness room was not available so I already felt the room rate was not worth what was charged and then he wanted $10 more just to park. Not a good location and difficult to get to.
Stayed 1 night in Jan 2024

10/10 Excellent

Ramiro

Business traveller
Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

george a

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Perfect
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023

10/10 Excellent

Taras

Stayed 1 night in Nov 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best location, especially for local dining.
Stayed 1 night in Oct 2023

8/10 Good

Ann

Stayed 1 night in Oct 2023

10/10 Excellent

Gretchen

Housekeeper very helpful and nice
Stayed 1 night in Oct 2023

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service
There was no water pressure in the shower, the tv signal went out during our stay, and there were homeless people using drugs while walking to our car in the parking lot. Despite the room being vacant, we were also charged a 1/2 day for checking in early.
Stayed 1 night in Oct 2023

2/10 Terrible

Derek

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this the worst hotel ever stayed at as bad as a motel 6 not only did we get book the wrong room but ended up finding dry blood all over the pillows of one our bed and the staff did not care what so ever refund us our refund the most they can do was give us free parking lmao what a joke of a hotel last time ill stay at a holiday inn
Stayed 1 night in Oct 2023

10/10 Excellent

Fermin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Sep 2023

8/10 Good

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Stayed 3 nights in Sep 2023

8/10 Good

Kirby

Stayed 1 night in Sep 2023

2/10 Terrible

Ivan

Stayed 1 night in Sep 2023

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Phan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. We arrived an hour and a half early for check in and the receptionist was very nice and let us check in early.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Stayed 1 night in Aug 2023

8/10 Good

Mandolin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Zachery

Good service and accessibility.
Stayed 1 night in Aug 2023

6/10 Okay

Victoria

Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and tidy. They had no bad smells. Everything was in perfect condition. The beds were nice and soft and the staff was friendly. This is the cleanest hotel I’ve ever seen in Sacramento so far the only thing I didn’t like about it if you had to drive a ways to find something good to eat.
Stayed 1 night in Aug 2023

10/10 Excellent

Katie

Stayed 1 night in Aug 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Heart Health Park , friendly staff , clean rooms and free breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Danette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly & responsive, breakfast tasted great & had a good variety of hot and cold options, AC worked great & beds were comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nhi

Stayed 1 night in Jul 2023

2/10 Terrible

Duy

Disliked: Cleanliness, staff & service
Front desk waa bad
Stayed 1 night in Jul 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and the bed was very comfortable. So glad we stayed there.
Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the counter were amazing. I felt welcomed as soon as I entered the building. Clean rooms. Everything was great.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast
Stayed 1 night in Jul 2023

2/10 Terrible

Justine

Stayed 2 nights in Jun 2023