Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews of Econo Lodge Sacramento Convention Center

2.5 out of 5
Econo Lodge Sacramento Convention Center
711 16th St, Sacramento, CA

Reviews

6.8
Rating 10 - Excellent. 175 out of 883 reviews" "
Rating 8 - Good. 262 out of 883 reviews" "
Rating 6 - Okay. 226 out of 883 reviews" "
Rating 4 - Poor. 113 out of 883 reviews" "
Rating 2 - Terrible. 107 out of 883 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit had all of the required things, the staff was very nice and helpful, but the room was perhaps the smokiest physical room I've ever set foot in, hence the star discount
Stayed 2 nights in Mar 2024

6/10 Okay

Stephen

Liked: Staff & service
Run down
Stayed 2 nights in Mar 2024

6/10 Okay

Gabriel

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
So the positive first...It was close to my event, it hdid some repairs it would be a 3 star hotel. Now it is barely a 2 star. ad an elevator so i didnt have to climb stairs, it looked like they had recently replaced the floors and the room over all was clean. Now for the bad. There was mold in the shower, the bathroom door had pieces of it missing around the door knob, like someone used a crow bar to break it open, the shower curtain was stained with something that looked like blue ink and the room generally was in need of some serious tlc. If this place
Stayed 2 nights in Mar 2024

8/10 Good

Stephen, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic clean motel, and quiet on the Saturday night I was there. Very good Italian deli down the street, where I had a nice lunch.
Stayed 1 night in Mar 2024

10/10 Excellent

Lillian

Stayed 3 nights in Mar 2024

2/10 Terrible

Luis

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the room was full of mold and was not clean. The shower was full of someone else’s hair. I have several photos to prove this. The gentleman at the front desk (Mike or harry, I can’t remember) said he’d talk to his GM about a “discount.” I’m sorry but this room needs to be fully refunded. We had two kids with us, one being autistic with immune system issues. If she gets sick now, this will unleash a whole new set of issues. Additionally, you can hear every sound from outside as if the door is open. In fact, you can see daylight through the door….and there are homeless people walking all over the property causing issues.
Stayed 1 night in Mar 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room online and when I got my confirmation email the date was wrong so I called to hopefully remedy the situation but, they said they would refund me and cancel the room so I can get another room which they said they had. Nope, no room was available and they never paid me back. Never going here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

ANDRES L

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a non-smoking room, which i was given one however the smell inside the room was quite disgusting. Also, the room was cold and the heater is not working becuase supposedly "the temperature in the room is controlled" so no way to turn the heat on during the night. I
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Travon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
Original room had multiple malfunctions-they moved us immediately. Just right. Light mildew in tub caulking. Nothing a 10% bleach couldn't handle. Friendly and receptive staff. Great stay.
Stayed 1 night in Dec 2023

6/10 Okay

Cassidy

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Forest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK, but upgrades are needed.
Had a decent time at the Econo Lodge. It is close to the SAFE Credit Union Convention Center and many good restaurants. One example of a needed upgrade is the electrical outlets were worn out so that my devices would fall out. These cost very little to replace. The TV was old, small and poorly placed for viewing. TV was not important for us; for others perhaps more important.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The bed was comfortable. The room was kind of shabby.
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

James

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested an accessible room and it was unavailable when I got here. The staff seemed surly and annoyed that I decided to stay here anyway out of fatigue and desperation.
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable and the distance to the Sacramento Convention Center was convenient (about 6 city blocks). It is an older facility that has been upgraded. The room was clean.
Stayed 3 nights in Oct 2023

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs
I stayed 3 nights at the Econolodge Convention Center, 711 16th St, Sacramento, California, from 10/25/2023-10/28/2023, room 108. On the third night, I realized I was being bitten by bedbugs. I found an adult bedbug and a nymph, plus droppings, on the sheets. The hotel is old and poorly maintained, so on arrival I checked the sheets and mattress, but did not see evidence of bedbugs until it was too late. There was also a cockroach in the bathroom. I´m letting you know to alert future travelers.
Stayed 3 nights in Oct 2023

6/10 Okay

linh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like the staff services
Stayed 1 night in Oct 2023

10/10 Excellent

Ashish

Stayed 1 night in Sep 2023

8/10 Good

sarah, Marina

Travelled with family and small children, Travelled with pets
Disliked: Property conditions & facilities
Let me start by saying the staff seemed friendly. The bed was so hard and squeaky that EVERY time my body moved in my sleep it woke me up. The orange juice was so spoiled I almost threw up. There was a homeless person who started a fire in the alley next to the motel building. Holes in bathroom door and walls. It was really old and needs updating.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mickel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible location unsafe homeless wondering in and around hotel! Rooms are dirty
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Beds were basically like sleeping on a board. The room walls need a cleaning/paint job. We were glad it was only one night...
Stayed 1 night in Aug 2023

2/10 Terrible

Lynn

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the rooms on the third floor are the beautiful rooms they post pictures of, however, we had a roach in our room, the floors were so dirty, we had to clean them ourselves, the duvet covers were dirty, the toilet had urine on it, which we also cleaned off.. the list goes on. We also had issues with parking. There are three individuals that appear to run this place. Two men and a woman. All three of them came to us, harassed us with phone calls until 10pm, all because the vehicle next to mine, was illegally parked in a handicap loading zone, so I was unable to properly park my vehicle in the actual handicap. When we requested extra towels, the 'maid' staff refused to give me one, even after the front desk folks had told me she would. Then she even argued with the front desk person before finally getting our towel. If you don't care about cleanliness, don't care about bugs, etc. then this is a decent place.. but in this day and age, cleanliness is by far the most important part of ANY hotel experience. The ONLY nice thing I can say about this place.. the front office male staff persons, were both very apologetic for bothering us constantly about the parking issues, and when we did need help, they smiled and gave it their best. The female front person was absolutely rude, never smiled and seemed super annoyed that she even had to be there. It was just sad.

6/10 Okay

Philip

Stayed 1 night in Sep 2023

10/10 Excellent

Curtisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Glad

Disliked: Cleanliness, property conditions & facilities
It is run down propi
Stayed 3 nights in Aug 2023

2/10 Terrible

Vanita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was disgusting. Their are bugs everywhere. I only ended up staying one night because I woke up with bites all over me.
Stayed 3 nights in Aug 2023

10/10 Excellent

leslie

Stayed 7 nights in Aug 2023

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were uncomfortable and towels left a rash on everyone
Stayed 1 night in Aug 2023

2/10 Terrible

Letricia

Stayed 3 nights in Jul 2023

10/10 Excellent

Marla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time. The room was nice with a refrigerator and microwave so we ate in the room a lot. Staff was excellent and the breakfast looked good. We will be back.
Stayed 3 nights in Jul 2023

6/10 Okay

Yolanda

Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Billy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Marlyn

Stayed 2 nights in Jun 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Close by to a lot of restaurant bars and fun places. Very economic as well.
Stayed 1 night in Jun 2023

6/10 Okay

Daniel

Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay, we really liked it!
We weren’t sure if it was going to be a good place because the price was so low But it was so nice and clean and has all of the accommodations, very small fee for our dog, location was downtown, which can be rough but it was tucked away and nice. Management was very nice, we will be coming here from now on, It’s great especially for the low price!!!!
Stayed 1 night in May 2023
Response from GM on 4 Jun 2023
Thank you for the kind feedback. Glad you enjoyed the convenient location to get to the Capital, Convention Center and Golden One Center. We look forward to having you with us again soon.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great value stay
The customer services was excellent. Fast and easy check in, the hotel seems outdated but still def worth staying at! Location is excellent and it’s close to everything downtown for a night out or if you’re going to the golden 1 center.
Stayed 1 night in May 2023

6/10 Okay

Raquel, san jose

Liked: Staff & service
limited parking
Stayed 1 night in May 2023
Response from GM on 4 Jun 2023
Thank you for the feedback. I know our parking lot is a little small, but we are proud to offer free parking.Hope to have you with us again soon.

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in May 2023

6/10 Okay

Francesco

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The place needs some repairs
My stay was okay but the place needs some repairs and have a coffee maker in the room. A few items really need major repairs
Stayed 3 nights in May 2023
Response from GM on 4 Jun 2023
Thank you for the feedback. We are planning renovations later this year, I hope you'll stay with us again so you can see the improvements.