S'Arenal Holidays from NZ$2,778

Hotel lovely, room nice but small no seating area we are English and didn't realise it would be full of Germans. Breakfast good Evening meal poor and did t get a drink included with meal ( inc had to pay for water) air con didn't work in room but eventually got it sorted. No sound proofing of room so noisy all night long with groups coming home 1am 2am 3am etc banging doors and shouting, asked to be moved but hotel full. All in all nice hotel but wouldn't return due to area been German which we weren't told about

Coffee was terrible and if you asked for a decent cup there charges you for it, table and chairs on balcony were damaged and broken looked awful

Friendly staff, Great location, comfortable, clean rooms and the Breakfast was great. If you have a car they will park it for you which is very convenient.

Great shopping nearby, plenty of restaurants very comfortable beds. The manager of the hotel checked us in, she was very helpful and friendly, could not ask for better service. I was disappointed in the menu at the pool and the vibe wasn’t as friendly there.

Staff professional and friendly, room clean, overall great experience