Rutzenham Holidays from NZ$2,578

The hotel/resort is very beautiful and clean. We arrived before 11 am and received complimentary early check-in. The room (37-719) is so spacious and I love the sunken living room. I booked a room with Sphere view and got it, with bonus golf course and mountain views. Another feature I like is the toilet has a separate door in the bathroom. The tub is separate from the shower. Housekeeping is daily. All the staff we encountered are respectful and professional. Our favorite restaurant is the Grand Lux Cafe and there are 2 of them, the smaller one is open 24/7 and the bigger one until 2am. This is our second time at the Palazzo and highly recommend it and will choose it again next time.

This hotel was very clean and the breakfast was very good. Will stay again.

Though the room was on the smaller side (completely understand as we were in NYC), our family of 5 had a comfortable and lovely stay. Pros: So many! Very clean, modern room and bathroom, lots of places to store items in the room to keep the smaller space organized and neat, attentive and friendly staff, well organized and tasty breakfast, great price, very quiet in the rooms, fantastic location. Cons: Only one member of our group could access wi-fi - the rest would have to purchase. We chose to go without. We stayed on the 21st floor which uses a bank of 3 elevators. Rooms on floor 27 and higher use a separate bank of 3 elevators. Accessing the up to floor 26 elevators was very challenging in the morning from 8-10 as one of the elevators is used exclusively to take people to and from the 5th floor for breakfast. Meaning everyone staying on those floors were limited to 2 elevators. It took almost 15 minutes to get an elevator our first morning. We chose to go down 21 flights of stairs each morning after that as it was much quicker and more efficient. Certainly not a deal breaker, and it was good exercise first thing in the morning. For those with mobility issues, I would highly suggest they stay in a room on the 27th floor or higher to ensure easier access to elevators in the morning. Overall: Cannot beat the location. 5-8 minute walk to most of the major Broadway theaters, not to mention hundreds of incredible restaurants.

The hotel was amazing, room was huge. Me and my wife said that the bed was the comfiest bed we had ever slept on. Pools and workout rooms were awesome as well. There is a coffee bean there that has good coffee. And a laundry list of food options in the lobby that are actually quality. We had a hair in the food 😭but they replaced it right away. And the stores were endless you could walk around all day. We did a first look in the lobby the fountain area is really cool.

Clean rooms. Convenient location. Pleasant staff.