Book a Rugeley Cottage

"Nice and clean room. Good service and fast Wi-Fi"

"Receptionist checking us in was very pleasant and helpful, room was very clean and a good size , breakfast was very good , all staff were helpful and pleasant , good location, very handy car park , would not hesitate to stay here again "

"Quieter area with easy access to the centre amenities, hotel very friendly staff , excellent sized room 2nd stay will return "

"We were impressed by the hotel and staff, housemaid kept room clean ( only comment my wife made was there was no hairdryer in room) food and bar value for money, would stop there again "

"The hotel staff make you feel so welcome and the rooms are very clean and tidy .this is the 4 year I have stayed there ."

"Definitely stop again"

"Stayed here the past few years for crufts. This year was by far the most expensive. Some of the staff were busy doing not a lot, ie putting glasses away instead of serving the large queue of people waiting. We asked if we could take food to the room as we had our dog and was told no and then the staff member behind that staff member said yes they can take food up to the room. I paid (a lot) extra for continental breakfast which wasn’t ‘proper’ breakfast, it was a small tin of Pringles on 1 day only, a mini fridge, a coffee machine & condiments. Upon arrival I had to pay more for breakfast… I also had to pay £30 per night for my dog or leave him in my car. It’s not clear that I had to pay extra for him. The room is fine, clean and the chamber staff are lovely. The room was scorching and the climate control is controlled by the hotel. We followed the instructions for if the room was too warm which was basically open the window (minimal as we were on the 6th floor) and the fan provided was useless, I can blow harder than it blew out air. We won’t be staying next year, it’ll be one of the other hotels which is a shame as we’ve enjoyed our stays previously. "

"After our disastrous check in and room allocation (see previous review) all was good - location could be better so won’t use this hotel again "

"Super super hotel... staff were exceedingly helpful"