Urban Residences offers upscale comfort near Erasmus Bridge. Stay connected with WiFi while exploring on rental bikes. Practical laundry facilities are convenient for longer stays, and guests consistently praise the genuinely helpful staff.
Located in Centrum neighbourhood, Urban Residences is connected to a shopping centre. Santa Claus Statue and White House are local landmarks, and travellers looking to shop may want to visit De Koopgoot and Markthal Rotterdam. Looking to enjoy an event or a game while in town? See what's happening at Ahoy Rotterdam or Sparta Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Rotterdam travel guide
Along with self parking, this smoke-free aparthotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker. Housekeeping is available once per stay.
Urban Residences offers 77 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 38-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Secured, covered parking on site (EUR 27.50 per night)
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Cot: EUR 15 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Hob
Microwave
Oven
Refrigerator
Toaster
Bedrooms
Bedsheets provided
Hypo-allergenic bedding
Bathroom
1 private bathroom
Designer toiletries
Hair dryer
Towels provided
Living spaces
Separate sitting area
Entertainment
38-inch LCD TV with cable channels
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
19 floors
77 units
Bicycle rentals
Built in 2012
Electric car charging station
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 500 per accommodation, per stay
Breakage deposit: EUR 500 per stay
An effective city/local tax rate of 6.50 per cent will be charged
We have included all charges provided to us by the property.
The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.
Optional extras
Covered self-parking fee: EUR 27.50 per night (in/out privileges)
Late check-out fee: EUR 50 (subject to availability)
Crib (infant bed) fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may request two single beds instead of one double bed. Additional fees apply.
If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam
Frequently asked questions
Is Urban Residences pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Urban Residences?
As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Urban Residences on 22 Mar 2026 start from NZ$304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Urban Residences?
Self-parking is available for EUR 27.50 per night.
What time is check-in at Urban Residences?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Urban Residences?
Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).
Where is Urban Residences located?
Located in Centrum, this aparthotel is steps away from Lijnbaan and Beurs World Trade Center. De Koopgoot and Rotterdam City Theatre are also within 5 minutes. Rotterdam Blaak Station is 11 minutes by foot and Rotterdam Central Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Urban Residences Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.6
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 641 out of 1102 reviews
10 - Excellent
641
Rating 8 - Good. 322 out of 1102 reviews
8 - Good
322
Rating 6 - Okay. 84 out of 1102 reviews
6 - Okay
84
Rating 4 - Poor. 21 out of 1102 reviews
4 - Poor
21
Rating 2 - Terrible. 34 out of 1102 reviews
2 - Terrible
34
Reviews
Verified
10/10 Excellent
Frank
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
excEllent facilities & location
Frank
Stayed 3 nights in Aug 2024
Verified
10/10 Excellent
Dana
30 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Large tile in bathroom missing.
Lots of door handles have banged up the walls and doors. Stains in the kitchen. Minimal amenities -- no dish soap or sponge.
Beautiful view. The glass paintings were nice.
Johnny
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
SIMON
8 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing view from the 19th floor balcony. Staff very helpful.
SIMON
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Arjan
21 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent location for comfortable stay in the heart of the city, great service.
Arjan
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Fermin
1 Sept 2025
Liked: Cleanliness, room comfort, communication
Great stay
We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
Donavin
Stayed 3 nights in Aug 2025
Verified
8/10 Good
Marian
2 Jun 2025
Liked: Cleanliness, amenities
Amazing view, lots of space, clean and comfortable
Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Sergey
Stayed 4 nights in Jun 2025
Verified
10/10 Excellent
Jennifer
31 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, chic location with an amazing view of the city. Comfortable and very close to shopping. We would stay here again.
Jennifer
Stayed 4 nights in Jul 2024
Verified
6/10 Okay
Yvette
9 Dec 2025
Liked: Communication
Location is absolutely great, smack in the middle of downtown with everything you need within walking distance.
The property itself is ok (the people at the front desk are great). We stayed for more than 2 weeks so the cleaning was a bit dubious. We checked in early because the room was supposedly ready, but the bed wasn’t done for instance. One of the cleaning days no one came so needed to ask for that. They also gave 1 set of towels even though it says they’re supposed to give 2.
The pressure of the shower is seriously low, the microwave wasn’t working. Used the laundry. It’s good enough but not great.
It could be so much better but maybe it was the unit we had (corner on the 7th).
Yvette
Stayed 15 nights in Nov 2025
Verified
8/10 Good
Emiel
8 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Location is excellent, nice view as well. Room was in a good state.
Emiel
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
ilker
15 Jun 2025
Liked: Cleanliness, room comfort, communication
The furniture in the hotel was a bit old and different from the photos. However, the location and everything else were very good.
ilker
Stayed 4 nights in Jun 2025
Verified
8/10 Good
Denise
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Denise
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Cathy
12 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
Good location, near shopping and transportation. Clean rooms, nice view from wall to wall glass.
Cathy
Stayed 5 nights in Oct 2024
Verified
10/10 Excellent
Stephan
14 Nov 2024
Liked: Cleanliness, amenities, communication
Great location and a spectacular view. Nice people at the reception
Stephan
Stayed 2 nights in Nov 2024
Verified
8/10 Good
Tanya
7 Dec 2023
Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
This was a great studio little with excellent options for transport, restaurants and shopping close by
Tanya
Stayed 2 nights in Nov 2023
Verified
10/10 Excellent
Brenda
18 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The modern decor and location.
Brenda
Stayed 7 nights in Mar 2024
Verified
10/10 Excellent
Scott
21 Sept 2023
Liked: Cleanliness, room comfort, communication
Great stay
The location and apartments were amazing and great value for money right beside all shops and 10 min walk from rail station.even burning at your door step if need a quick snack.the old harbour is also just over 10 mins walk away