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Utuhina Hot Springs Lodge

Hotel Class
2.5 out of 5
Photo gallery

Reviews

3.1 / 5
658 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Laundry

Map

What's nearby

  • Popular Location
    Rotorua Hospital
    7 min walk
  • Popular Location
    Kuirau Park
    9 min walk
  • Popular Location
    Eat Street
    15 min walk
  • Airport
    Rotorua (ROT-Rotorua Regional)
    12 min drive

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Book online or call:

+64 9913 4658

    About this area

    Rotorua

    Located in Rotorua, Utuhina Hot Springs Lodge is in an area with good shopping. Polynesian Spa is a notable landmark, and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Our guests love the property's location for the sightseeing.

    What's nearby

    • Popular Location
      Rotorua Hospital - 7 min walk
    • Popular Location
      Kuirau Park - 9 min walk
    • Popular Location
      Eat Street - 15 min walk
    • Popular Location
      Rotorua Night Market - 20 min walk
    • Popular Location
      Rotorua i-SITE Visitor Centre - 2 min drive

    Getting around

    • Rotorua (ROT-Rotorua Regional) - 16 min drive

    About this property

    Utuhina Hot Springs Lodge

    Apartments with free parking, near Tamaki Maori Village
    An outdoor pool, a spa tub and a sauna are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and barbecues are on-site. Each apartment provides a fridge and a microwave, plus complimentary wireless Internet access and a TV with cable channels.
    Utuhina Hot Springs Lodge offers 14 forms of accommodation. Fridges and microwaves are provided.
    This Rotorua apartment provides complimentary wireless Internet access. Cable televisions are provided.
    An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

    Policies

    Check-in

    Check-in between 2 PM - 8 PM

    Special check-in instructions

    The front desk is open daily from 2 PM - 8 PM.
    If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

    Check-out

    Check-out before 10 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types

    MastercardAmerican ExpressVisa

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • Utuhina Hot Springs Lodge Rotorua
    • Utuhina Hot Springs Lodge
    • Utuhina Hot Springs Rotorua
    • Utuhina Hot Springs
    • Utuhina Hot Springs Hotel Rotorua

    Property amenities

    Pool/Spa

    • Outdoor swimming pool
    • Spa tub
    • Sauna

    Internet

    • Free WiFi

    Parking and transport

    • Free self-parking

    Food and drink

    • Fridge
    • Microwave

    Entertainment

    • TV with cable service

    Outdoor areas

    • BBQ Grill

    Laundry

    • Laundry facilities

    Pets

    • No pets allowed

    Suitability/Accessibility

    • Smoke-free property

    Services and conveniences

    • Tour/ticket assistance

    General

    • 14 rooms

    Nearby activities

    Activities

    An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
      3.1

      Guest rating

      5 - Excellent
      86
      4 - Good
      186
      3 - Okay
      187
      2 - Mediocre
      121
      1 - Poor
      78
      3.0
      Cleanliness
      3.3
      Service and Staff
      2.7
      Amenities
      2.6
      Property condition

      3/5

      • Liked: Cleanliness
      • Disliked: Property conditions & facilities

      The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets. Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.

      Stayed 1 night in Oct. 2019

      2/5

      • Liked: Cleanliness
      • Disliked: Property conditions & facilities

      Stay.

      Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe. Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great. Would be a great cheap place to stay for 10+ people if it was a safer area.

      Stayed 1 night in Aug. 2019

      4/5 Good

      • Liked: Staff & service
      • Disliked: Cleanliness, property conditions & facilities

      We were late to check in and staff was very accommodative. Much appreciated. Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.

      Stayed 1 night in Aug. 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      Worst unexpected experience!!! The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.

      Stayed 1 night in Aug. 2019

      3/5

      • Liked: Staff & service

      It was good value for money. The staff were friendly. The bed and shower were good, the two essentials I required for the night. The room was warm. Tea and coffee were provided along with a jug to boil the water. Unfortunately there were no cups.

      Stayed 1 night in Aug. 2019

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