Reception

Reviews of Capri on Fenton

3.5 out of 5
Capri on Fenton
290 Fenton Street, Rotorua

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 461 reviews" "
Rating 8 - Good. 158 out of 461 reviews" "
Rating 6 - Okay. 10 out of 461 reviews" "
Rating 4 - Poor. 1 out of 461 reviews" "
Rating 2 - Terrible. 1 out of 461 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tan M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly & nice. Love the easy parking in front of each unit.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacqueline, Grimsby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Fantastic motel. Very friendly and we enjoyed the visits from Boris the cat.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Morgen is an absolute gentleman. Very friendly, kind and makes sure your comfortable and happy. Will definatley be staying again
Stayed 3 nights in Jun 2023

8/10 Good

Vikki

Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Don

Stayed 3 nights in Jun 2023

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service
Morgen the manager has the reputation of being the ‘guest whisperer’ and surely lives up to this. I had some dramas the day I arrived to Auckland and Morgen went out of his way to help where he could. His local knowledge and advice was also very helpful with finding things to do. If I ever return to Rotorua, I wouldn’t hesitate to stay here again. A heartfelt thanks to you Morgen for your hospitality.
Stayed 3 nights in May 2023

10/10 Excellent

Rae

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendly and approachable staff very accomodating
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, great service and beautifully clean.
Stayed 3 nights in May 2023

10/10 Excellent

Sharon

Stayed 2 nights in May 2023

8/10 Good

Rachael

Travelled with family and small children
Liked: Cleanliness, staff & service
We enjoyed the spa bath and the very spacious room. Heating was great in the room. We really needed more in our kitchen, I didn't realise that there was no stove so I probably wouldn't have booked if I realised that sooner as we were travelling with small child and needed to cook food. Reception was warm and welcoming.

10/10 Excellent

Zim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service
It was very clean and tidy and lovely and quiet. Loved the spa bath we had in our room as an extra treat
Stayed 2 nights in Aug 2022

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, management and cleaning staff were great. Would recommend to others
Stayed 3 nights in Jul 2022

10/10 Excellent

Yuk Fan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, nice place and nice spa
The spa is very good, good location and the staff is very nice
Stayed 1 night in Jul 2022

10/10 Excellent

Bethwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel, friendly helpful staff. Great location.
Stayed 2 nights in Jul 2022

8/10 Good

Zim

Business traveller
Liked: Property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Tamati

Stayed 2 nights in Jun 2022

10/10 Excellent

Omeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Customer service was amazing and our room was so well cleaned and smelt very nice. To top it off reading the history of how far the owners have come made it even more of a joy to stay here. Will definitely recommend this place. Thank you for having us! Chur
Stayed 2 nights in Jun 2022

10/10 Excellent

Faith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Rangimarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff, lovely rooms, spacious, warm and comfortable. We were able to get a last minute booking at an affordable rate. Would happily stay again and recommend to others!
Stayed 1 night in May 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved that we had a spa in the room. Customer service was excellent. Owner was very friendly and helpful. Would definitely recommend
Stayed 3 nights in Apr 2022

8/10 Good

Ngatepaeru

Travelled with family
Liked: Cleanliness, staff & service
It was conveniently located to local activities.
Stayed 1 night in Apr 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly contact prir tonarrival and the warm welcome was great. The property was cleam, tidy and nice flower pots. Nothing was to.muchbtroibke here. The room was very clean and super comfortable beds. This isnow ourbgonto motel on our visits to Rotorua
Stayed 2 nights in Apr 2022

10/10 Excellent

Lynnaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very lovely and accommodating
Stayed 2 nights in Apr 2022
Response from Morgs on 17 Apr 2022
Thanks Lynnaire, we thought you were pretty cool too :-) See you next time. Warm regards, Morgs.

8/10 Good

Winz, Whakatane

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent accommodation thanks. Mint sleep after a nursing conference and night out at the stratosphere restaurant being spoilt. Will def be back
Stayed 1 night in Aug 2020

10/10 Excellent

Angela, Hastings

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room ..spacious... huge deep spa pool out back ...most comfortable bed ever. Happy to do late checkout. Grear hosts.
Stayed 1 night in Jul 2020

10/10 Excellent

Sharon, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Close yet not too close to the City.
Stayed 2 nights in Jul 2020

10/10 Excellent

Al, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights. It was warm, pleasant and comfortable.
Stayed 2 nights in Jun 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Rotorua!!
We had a great stay at Capri on Fenton, it was very clean, the Manager was great, always happy to assist whether it was something you needed for your room or advice on what to do or see and where to eat. Would definately stay here again and recommend it to others.
Stayed 3 nights in Mar 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very nice spacious motel. It has a large lounge with a good size bedroom and good cooking facilites. `We were upgraded so we had an out side hot tub. There are plenty of restaurants with in driving distance which the friendly receptionist will point out to you.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fine hotel...nothing special, but clean and if you want a pleasant and central place to stay near town, this will fit the bill
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable sleep
The bed was very comfortable and we had a great sleep. The outdoor spa was quite stained, which deterred us from wanting to use it.
Stayed 1 night in Feb 2020

10/10 Excellent

Elijah, Campo Grande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and their local knowledge of activities in the area. Very clean an tidy motel. Absolutely enjoyed our stay here ❤❤.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient situation. Bedroom lounge and kitchen well refurbished but bathroom area needs improvement.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa with our room and property in a wonderful location, lovely and clean
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with kitchenette amenities were fantastic to have. Laundromat on site was a great amenity as well
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No aircon in room, had to leave pedestal fan on all night and was loud when trying to get to sleep. Otherwise very big room, exceptionally clean, and host was very friendly. Would recommend.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, great amenities.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, modern and fresh,it was nice and warm for us when we arrived, everyday it was cleaned and left in a condition that was as if we just arrived, everything was replenished.
Stayed 3 nights in Oct 2019

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Arista. Bed was super comfy! Great location. Excellent heater that kept us warm. Would definitely stay here if visiting Rotorua again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was perfect...large vathroom and pkenty of space. Was also close to everything we needed.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reserved parking at room. Easy check- in. Not much more to say.
Stayed 1 night in Oct 2019