Minibar, in-room safe, desk, laptop workspace

Reviews of Copthorne Hotel Sheffield

3.5 out of 5
Copthorne Hotel Sheffield
Bramall Lane, Sheffield, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Narineh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! they're very friendly.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2018
Response from Copthorne Hotel Sheffield on 15 May 2020
Many thanks for taking time to review your recent stay, and for the great 5* score. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon. Stay safe!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean and cosy room, no complaints at all
Stayed 4 nights in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for the great review of your recent stay. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Simon

Stayed 1 night in Mar 2020
Response from Copthorne Hotel Sheffield on 5 May 2020
Many thanks for taking time to review your recent stay, and for the great score. We look forward to being able to welcome you back again very soon.

4/10 Poor

Sue, Sheffield

Business traveller
Liked: Cleanliness
The room was very cold - when reported they did not move me to a new room but brought up an old oil filled radiator - which they said they had been using in reception - it was dirty and had a broken foot so was wobbly.
Stayed 1 night in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, and for your feedback. We hope to be able to welcome you back again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Copthorne Sheffield gets a 10/10 from us. Great location, free parking, warm welcome,comfortable and spacious room, very good breakfast.
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient and friendly staff been coming here for a few years and never disappointed. Good restaurant food too.
Stayed 2 nights in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay, and for your lovely comments. We hope to be able to welcome you back again very soon!

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likeed most things at tis hotel BUT thought the bar prices were breathtakingly high
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Mac, Northern Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good big room with a powerful shower. Quiet.
Stayed 1 night in Mar 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Shower head is not fixed properly.
Stayed 1 night in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, and for your feedback. We hope to be able to welcome you back again very soon.

8/10 Good

Melvyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Generally OK
All good except lack of 13amp sockets, only 1 in a large room is ridiculous with so many of today’s charger powered devices Wouldn’t like to stay if there was a football match on... parking!
Stayed 3 nights in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, and for your feedback. We hope to be able to welcome you back again very soon.

8/10 Good

Emma

Liked: Cleanliness, staff & service
Nicely decorated, fan/temp control poor
Check in was fine, room was clean and nicely presented. Our biggest issues were that the room was boiling. There was a fan which was supposed to control temperature, but even when we put the temp to lowest and the force to highest it did nothing to cool the room. It was about 4-5 degrees outside, so not as if it should have been that warm.
Stayed 1 night in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, and for your feedback. We hope to be able to welcome you back again very soon.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, we hope to be able to welcome you back again very soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very helpful staff. Clean hotel through out. Very pleased and would stay again.
Stayed 1 night in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for the great review of your recent stay. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

6/10 Okay

Carly

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, we hope to be able to welcome you back again very soon.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room
Was really nicely lit and had superb darkness in the morning which I love! Really nice modern hotel with free parking too. Excellent will stay again.
Stayed 2 nights in Feb 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for the great review of your recent stay. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stop. Friendly staff on arrival. Nice big room, though the rooms are slightly dark. Good breakfast booked on arrival for lower than the website prices. Late (for us) bar with attentive bar staff. Only real criticism was the lightweight shower curtain that kept blowing in and sticking whilst trying to shower (shudders). This was mentioned on check out and we were advised they are due to be changed.
Stayed 1 night in Feb 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for the great review of your recent stay. We would like to reassure you that shower curtains are changed after each guest. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looks the part, doesn't quite act it.
The hotel overall was fine, but it felt very antiquated. Charging for movies instead of offering smart TV capabilities for Netflix or Prime is almost 2010 standard. Only offering non standard plugs next to the beds (for some unknown reason) feels almost malicious. The fridge wasn't ... *Cold*, just, a lil chilly. The bathroom advertised in the pictures wasn't what I received :( Otherwise, the place was comfy, and the staff didn't bother me much. So all in all, decent.
Stayed 2 nights in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for taking time to review your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

KYLE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would recommend to anyone
Stayed 2 nights in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic - helpful, smart cheerful and chatty . Noticeably better than other hotels I’ve stayed in. Excellent breakfast nice coffee..Nice room , clean modern and stylish. Comfy bed , coffee and tea, shower and bath.. good value . I’ll be back !
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay, and for your lovely comments. We hope to be able to welcome you back again very soon!

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and pleasant staff
Stayed 2 nights in Feb 2020
Response from Copthorne Hotel Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Room was satisfactory, location was a walk to the centre of Sheffield. I picked up some food on the way back to the hotel as it was cold and rainy and I wasn’t planning on going out for dinner, when I asked the staff at the hotel bar if they could warm the food for me in the microwave I was told “it’s against hotel policy to use the microwave for outside (?) food”....Don’t stay here, the staff can’t even spell service!
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for taking time to review your recent stay. We're sorry to hear you were not fully satisfied with your stay. Unfortunately, as our colleagues advised, due to food hygiene reasons, we are unable to accept guests own food in to our kitchens.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good food
Stayed 4 nights in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff, Food was very good. I would recommend this Hotel definitely.
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 16 Mar 2020
Many thanks for the great review of your recent stay. We hope to be able to welcome you back again very soon!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for the great review following your recent stay. We hope to be able to welcome you back again very soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and friendlyness of reception staff on both days.
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 27 Mar 2020
Many thanks for the great review of your recent stay. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Copthorne Hotel Sheffield on 27 Mar 2020
Many thanks for taking time to review your recent stay, we hope to be able to welcome you back again very soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 19 Feb 2020
Thank you so much for the fabulous review following your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Janki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 18 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart hotel. Free parking a big plus Good size rooms
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 18 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Copthorne Hotel Sheffield on 13 Feb 2020
Many thanks for taking time to review your recent stay. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

afia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 18 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard of hotel. Friendly service. Comfortable room with decent facilities.
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 13 Feb 2020
Many thanks for taking time to review your recent stay, and for your lovely comments. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was enjoyed by all of us staying there. Great choice at breakfast too. All staff encountered were very friendly and polite
Stayed 1 night in Jan 2020
Response from Copthorne Sheffield on 10 Feb 2020
Thank you so much for the great review following your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, especially the breakfast, and we look forward to welcoming you back in the very near future.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copthorne Hotel
Could not fault location, service , standard or cleanliness. Choice of food catered for all. Will definitely return
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 10 Feb 2020
Thank you so much for the great review following your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back in the very near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 4 Feb 2020
Thank you for taking time to review your recent stay. We're so pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Copthorne Sheffield on 4 Feb 2020
Thank you for taking time to review your recent stay. We're so pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Copthorne Sheffield on 4 Feb 2020
Thank you for taking time to review your recent stay. We're so pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Augustine Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, good services, easily accessible to the town center, just 5 minutes walk. Thanks.
Stayed 1 night in Jan 2020
Response from Copthorne Sheffield on 3 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield, and to provide such lovely feedback. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 3 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

Eisimat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Copthorne Sheffield on 3 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield. We're pleased to hear you enjoyed your visit, and we look forward to welcoming you back again very soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tv doesn’t work, tried multiple times and no luck everything else was fine
Stayed 1 night in Feb 2020
Response from Copthorne Sheffield on 3 Feb 2020
Thank you for taking time to review your recent stay at the Copthorne Hotel Sheffield. We're sorry to hear you had a problem with the TV, should you stay again and experience any problems, please make a member of the team aware and we will try to fix it for you. We're pleased to hear you enjoyed your visit overall, and we look forward to welcoming you back again very soon.