Interior

Reviews of Hotel Rex

4 out of 5
Hotel Rex
Via Torino 149, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 1003 reviews" "
Rating 8 - Good. 451 out of 1003 reviews" "
Rating 6 - Okay. 207 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019

8/10 Good

PauloK, Toronto, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Near by everything. Very convenient
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Friendly and helpfull staff. Location very convenient to most sites in the city.
Stayed 3 nights in Jul 2019

4/10 Poor

ellen

Disliked: Cleanliness, property conditions & facilities, room comfort
Room had mouldy smell.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was clean and walking distance to the train station. Breakfast was good. Overall a good experience.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, central hotel, but the wifi doesn't work in room 605.
Stayed 3 nights in Jun 2019

8/10 Good

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent hotel 30 years ago. Maximum 3 star. TV did not work at all even maintenance man tried to fix it. In the morning was much friendlier receptions desk.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the Hotel Rex because the map showed that is close to the Termini Station, and, reviewers said that the rooms were big for the standards. I'm glad I stayed in this hotel, all the staff is knowledgeable and caring (thank you), and every place is easy to visit from there. The fact that it's on a side street was a plus...quite nights. The location is very convenient, lots of good restaurants, shops and caffes close by, as well as walking distance to bus stops, or train, or metro, or taxis, and meeting point for the tour trolleys. I would definently stay there again
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position in Rome. A bit lacking in breakfast items. Fridge did not work nor did safe, but when reported no action was taken during our stay.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great customer service and very efficient to correct a couple of minor issues with the room. The complementary smart phone to use was a pleasant surprise. The one downside was how hot the cleaners kept turning the temperature up to each day.
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Facilities were dreadful. Cold water to shower in.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
It was an overall good stay if they had things like a drop box for post cards and there bar to be open but we understand its off season.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and friendly staff. Good breakfast.
Stayed 7 nights in Dec 2018
Response from GIANLUCA PINTO on 21 Jan 2019
Thank you for your positive feedback! It means a lot to all of us! You are always welcome here at Hotel Rex! !

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2018

8/10 Good

KW, Seattke

Travelled with family
Liked: Cleanliness, staff & service
Room quite, good location, clean , great breakfast which was included. Couple items - Internet very slow performance, if you needed to do business - it simply was not reliable enough to conduct business.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
The air con in the room was very dirty, there were moles and black particles blow out of the machine. We requested to clean it but we still find some particles on the bed. But you should expect that since the building is pretty old.
Stayed 3 nights in Oct 2018

8/10 Good

Manon, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated, walking distance from most attractions.
Stayed 3 nights in Oct 2018

6/10 Okay

V&A, Oxford

Liked: Staff & service
Disliked: Cleanliness
Good central location for all site seeing centers. Unfortunately the room was dull with stained carpet and some plumbing issues. Staff were excellent.
Stayed 5 nights in Oct 2018

2/10 Terrible

Maggie, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely terrace Breakfast terrible Bathroom tiles needed grouting in every room Bedrooms dark and dreary Bar ridiculous Just saying how it was not trying to insult anyone staff were nice and helpful
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff who gave good local tips and were very polite. Clean and comfortable room. In an excellent position for sight seeing.
Stayed 4 nights in Oct 2018

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to train station and restaurants. Was able to walk to most restaurants and short walk to subway too!
Stayed 2 nights in Oct 2018

10/10 Excellent

Almas, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are friendly and helpful conveniently located near train station overall well worth it
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Great location, very nice & helpfull stuff, decent breakfast! Building & facelities needs proper refreshing! So dark and old :(
Stayed 3 nights in Oct 2018

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in Rome
This hotel was well situated and very reasonably priced. We loved the roof top patio. After touring all day, we would grab a drink and head for the patio. The only thing is that the hotel is old and needs some sprucing up. However, it was clean, breakfast was included and the staff were very good.
Stayed 5 nights in Oct 2018

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Rex could be great.
A well located hotel in Rome. Walking distance to most tourist attractions. This is a nice hotel that has passed it's best by date. Outlets that don't work, towel drying racks that don't work, safes that don't work, wi-fi that was variable at best, and one of the two elevators didn't work. This will be a great hotel when they fix it up - right now it's a 3 out of 5. But the staff were great and taking the location into account, I'd stay there again.
Stayed 5 nights in Oct 2018

8/10 Good

Andrew, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rex was in a great location in city centre to get around. The fact they give you a mobile phone to use for your trip inside and outside of hotel. Staff are friendly. Rooms had good soundproofing. Classic Retro Italian style hotel. Satisfied with stay
Stayed 3 nights in Oct 2018

10/10 Excellent

X

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. Fancy breakfast. Closed to the train station.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Sal., Bda

Liked: Staff & service
Great location, front desk staff very helpful. rooms abit tired but clean and quiet.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel In city centre easy to find big attractions
Stayed 2 nights in Sep 2018

8/10 Good

Mia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old and does not meet ADA regulations.If you have trouble walking, be aware that there are 6-7 stairs to enter the hotel. There are 2 elevators but one was not working when I was there. For an additional fee, the hotel offers breakfast, however around 9:00 am there was not much food left. Our room was nice, with a big bathroom and a window. For 10-15 euros taxi ride, you can get to any major attraction. Taxi to the airport is 48 euros. Please note there is an additional fee for 12 euros for city tax per night.
Stayed 1 night in Sep 2018

8/10 Good

Rasmeet, New Jersey

Liked: Cleanliness, staff & service, room comfort
Rooms are not great but it was cheap so that's expected. Staff is very nice and it is close to tourist attractions and the Termini train station. The breakfast buffet is awful (but it's included). They didn't clean our room one day so be sure to put up the sign that you want the room cleaned.
Stayed 3 nights in Sep 2018

8/10 Good

Diego, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get better beds, no kitchen service in Sept.overall not to bad
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
A/c was louder than a machine gun .was not repaired for our 3 day stay. Safe was not working . But excellent breakfastand location very good reception staff
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
We stayed for 1 night only. Both gentlemen who greeted us were exceptional! Very friendly, provided great customer service and tips for the city, as well upgraded us to deluxe room. Only huge disappointment was that our room smelled like cigarettes as it’s a constant smoking room. As non-smokers this bothered us very much. Also the cleanliness of the bathroom (toilet especially) was pretty bad. Regardless, good property for a quick stay and hope they specify if they’re trying to upgrade someone to smoking room as it makes it very unpleasant for non-smokers.
Stayed 1 night in Sep 2018

8/10 Good

MichelleClark, Chatham Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property had an excellent location. Staff were extremely helpful and we received an upgrade to our room.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient, 5 mins away from 2 subway stations and a bus station. The staff was very friendly, who helped us with anything we need. The bed sheet is a little old but that didn’t affect us much. Overall, it was a nice stay!
Stayed 2 nights in Sep 2018

6/10 Okay

Erin, New York

Disliked: Property conditions & facilities, room comfort
The hotel is well located, but it's seen better days. The rooms are dark and fusty, with deep color walls that suck away any natural light. Most of the staff were very nice, but the receptionist on the day I arrived seemed like he hated his job, so it made for a very bad introduction. But the internet was excellent.
Stayed 2 nights in Sep 2018

10/10 Excellent

Antonio, Skopje, Macedonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and pleasant staff, the lady on the front desk gave us a room even though we were a bit early.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, nice staff. Very clean, good breakfast. In my opinon, it is perfect.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Candis, Alexandria, VA

Liked: Cleanliness, staff & service
Standard 3 star hotel in Rome. Decent for sleeping and washing up, but not for spending much time in your room.
Stayed 6 nights in Aug 2018

6/10 Okay

Maria, Massachusetts

Liked: Staff & service
hotel very old. advertised dining room and work out room. neither was open. breakfast was good and staff was pleasant. Wish there was at least one TV station broadcast in english. Reception girls were pleasant and helpful.
Stayed 6 nights in Aug 2018

8/10 Good

sunny, london

Liked: Cleanliness, staff & service, room comfort
Nice hotel near to all attractions
Good had a wonderful weekend . The kids enjoyed themselves. Wonderful city hopefully to come back.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No chair in the room Small room Old facility B.f not included —————————-
Stayed 1 night in Aug 2018

8/10 Good

Dave, Woodbridge, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was in the PERFECT location. It is a 7 minute walk from Termini train station and about 10-15 minutes to Palatine Hill and the Colosseum. I spent 7 nights there and it was excellent. Gianluca was an incredibly helpful concierge. I was also thankful that they spoke multiple languages. It helped me who is not very good in Italian. Being in Rome means you should have AC. This hotel DOES. But some rooms are colder than others. Make sure you check the room and report it right away if you feel it is not cold enough.
Stayed 5 nights in Aug 2018