Superior Triple Room

Reviews of Hotel Elite

3 out of 5
Hotel Elite
Via Francesco Crispi 47, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 306 reviews" "
Rating 8 - Good. 126 out of 306 reviews" "
Rating 6 - Okay. 47 out of 306 reviews" "
Rating 4 - Poor. 18 out of 306 reviews" "
Rating 2 - Terrible. 16 out of 306 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very friendly, welcoming and helpful. We arrived early and she allowed us to leave all our luggage while we explored Rome until the room was ready. Convenient location as well. It was a short stay but we really enjoyed it!
Stayed 2 nights in Apr 2024

10/10 Excellent

aris

Stayed 6 nights in Mar 2024

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place ticked the box for convenience to sites and experiences. Very easy to get around and perfect for what we needed for our 3 day stay in Rome! Thank you!
Stayed 3 nights in Aug 2023

8/10 Good

KATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke English and gave recommendations for food/activities. There's AC but it's not very cold or strong so they brought a fan which helped a lot but it was still warm at night since it was 100 degrees. There's a mini fridge and it kept drinks pretty cold! Good size bathroom and bed. Elevators are TINY so we took the stairs. Free juice/water machine from 9am-5pm.
Stayed 5 nights in Jul 2023

4/10 Poor

Nadiya

Travelled with family
Liked: Cleanliness
very small room
room is very small but stuff is very helpful
Stayed 1 night in Jul 2023

4/10 Poor

Luciano

Stayed 2 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff were amazing
Stayed 3 nights in Jul 2023

10/10 Excellent

Viral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Compact but neat rooms!!
Stayed 3 nights in Jul 2023

10/10 Excellent

JOSE FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Jun 2023

6/10 Okay

Martin

Liked: Property conditions & facilities
Sort of near thing
Stayed 3 nights in Jun 2023

6/10 Okay

Lincoln

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location but…
Staff was accommodating, but could not get WiFi to work in the room, as far as location it was minutes away from Trevi fountain multiple restaurants, Spanish steps and multiple shops. Not the best, but definitely not the worst, a solid 7/10.
Stayed 5 nights in May 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mehmet Hasan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in City center, more than expected

8/10 Good

ESTELITA, Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the room location window was on the other building wall.
Stayed 2 nights in Oct 2022

2/10 Terrible

Markus

Stayed 1 night in Oct 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Ilaria the front desk attendant was very pleasant and helpful! The place itself is good for budget traveling. Yellka the cleaning lady was great! Thank you for your hard work!
Stayed 9 nights in Oct 2022

2/10 Terrible

CELSO

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

2/10 Terrible

Monisha

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good location ..pictures are deceiving …carpets in the hallway is musty and smells …the rooms are clean ,.no iron box ..they will not give you one either .. reception close sat 6 pm so if you come later, you have to check in at the sister hotel, which is almost a five minute walk with your luggage
Stayed 4 nights in Sep 2022

2/10 Terrible

chelsea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at front desk was nice, hotel was disgustingly dirty. Falsely advertised room, pictures were from a completely different hotel. Our room was not cleaned from last guests. Opened and leaking shampoo bottles left in shower. Room smelt , carperts dirty. DO NOT GO.. RUNNNN!!
Stayed 3 nights in Sep 2022

10/10 Excellent

Colin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ended up being upgraded to a better room. Only issue was that the AC was badly connected to the room window meaning that it needed to run all the time cause part of the window was not sealed. And because it wasn't sealed, the outdoor noises were very loud (and Rome can sometimes get rowdy at night) Staff was amazing, Location was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stefania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Piazza di Spagna and Trevi. Staff was very nice and helpful. The room was perfect for our family of 3, with lots of space.
Stayed 4 nights in Aug 2022

10/10 Excellent

Stefania

Stayed 2 nights in Aug 2022

8/10 Good

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall, really enjoyed the breakfast, the only downside is that you have to checkin and have breakfast at another sister hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Dyane

Stayed 4 nights in Aug 2022

2/10 Terrible

Ted

Travelled with family
Disliked: Amenities, property conditions & facilities
First of all, you have to go to another hotel and trek to another location to checkin or have breakfast. The hotel looks deserted and feels like you are the only guest stupid enough to check in. I do not recommend this place and there are a lot of other hotels near it that if i knew would have chosen otherwise.
Stayed 3 nights in Aug 2022

4/10 Poor

Jean El

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Deceiving. Hotel do not have check-in desk on premisses. For check-in and check-out you will have to walk 300-400m dragging your luggage and then back to the hotel once checked in. Road is very steep and curbs are bumpy pavers Roman style, so for people with heavy suitcases it is bit hard task. The hotel should clearly advertise on their website this process. What is more deceiving is that they blame it on COVID safety measures, whereas none of their staff wear masks and it all comes down to cost cutting. Just say it as it is. The room was extremely small and so was the bathroom.
Stayed 1 night in Aug 2022

10/10 Excellent

SILVINA

Stayed 10 nights in Aug 2022

6/10 Okay

Arthur

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Aug 2022

2/10 Terrible

Mingson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was at a different hotel which is ok but it tells you the level of service you can expect. The door in our room did not close properly unless you jiggle the knob. We ended up testing it multiple times to make sure it locks every time you come in or when we leave. Keep in mind, this was our second room! Our first room AC did not work well is awful in the Roman heat wave. Terrible place. Do not stay here.
Stayed 3 nights in Jul 2022

10/10 Excellent

surjit

Stayed 4 nights in Jul 2022

2/10 Terrible

Nate

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beware, the hotel lures you in with fake pictures of rooms which look nice but in reality the rooms look nothing like the pictures. SCAM ALERT! I contacted the hotel about this and they did nothing about it.
Stayed 5 nights in Jun 2022

2/10 Terrible

Harry

Stayed 3 nights in Jun 2022

6/10 Okay

Juan

Liked: Staff & service
Ok for a quick stay
Hotel staff were friendly. Room was basic and had seen better days. Carpet was torn and a little dirty. Basic small hotel in a nice area.
Stayed 1 night in Feb 2020

8/10 Good

Kerrian

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend break with my partner, Hotel location is very good. Could see many things Rome has to offer. Hotel was clean, modern looking and room service was very good, our room was cleaned everyday. However finding places to eat can be rather difficult and expensive. Overall a very pleasant experience.
Stayed 3 nights in Jan 2020
Response from ornella on 9 Feb 2020
Dear KERRIAN, We are very pleased that you really enjoyed your stay with us ! Thank you for underlining our good location and service. Thank you again for sharing your comments and we do hope that we'll have again the pleasure to welcoming you soon in Rome! Best regards. Ornella receptionist

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location ok and staff friendly. Room condition was terribly old and broken down (beside shelve, walls...) Sadly pictures were not reflecting the reality.
Stayed 2 nights in Jan 2020

2/10 Terrible

Hygert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

CareyAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and accommodating. The breakfast was delicious and acceptable for all diet types. The staff was extremely friendly, courteous and just plain wonderful. The location was absolutely perfect for pretty much everything. The Trevi Fountain and Spanish Steps were just blocks away and amazing shopping and restaurants are just around the corner. I was very happy with my choice and would definitely stay there again.
Stayed 4 nights in Dec 2019
Response from ornella on 9 Feb 2020
Dear MRS CAREY ANN, We are very pleased that you really enjoyed your stay with us ! Thank you for underlining our good location, our delicious breakfast and good accomodation. We are very happy to hear that we made your feel at home ! Thank you again for sharing your comments and we do hope that we'll have again the pleasure to welcoming you soon. Best regards. Ornella receptionist

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is haunted. Electricity went off, twice. Reception wasn't 24x7. Elevator is small and incovinient. Had to carry lugagge all the way up. Small bathroom. Hot water faucet is hard to adjust. Old blankets. Hotel needs to invest in better duvets, lighting, and service.
Stayed 3 nights in Dec 2019

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O local é pequeno mas bem agradável. O café da manhã é bom. Localização excelente e os hosts são bem prestativos.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room very clean. Experienced water fluctuations when showering. Public area is in desperate need of renovation. Staff very friendly.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

4/10 Poor

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty in Rome
Rome as you may know is crowded, dirty and chaotic. That might have its charm if that's what you're looking for but I have ben to Rome before and this time was no different with the additional bummer that the hotel was pretty disappointing. After checking in we went to our room only to realize there was a used soap and dirty towels hanging on the rack. The room had a coffee machine with a plug that didn't not fit the outlets, the bathroom door would open towards the inside of the bathroom where there was no space to maneuver inside, it was a big mess, plus the room smelled musty. One the bright side, location was good. For the price it's really not recommended.
dirty towels at check in
unpractical doors
not cleaned properly
used soap welcome gift?
Stayed 2 nights in Oct 2019

8/10 Good

Salvador

Liked: Cleanliness, staff & service, room comfort
True and honest feedback about hotel!!
The hotel has a great location, walking distance to most of touristic places in Rome. Many local restaurants located near this place. Small room but enough space for everything. The shower was kind of small for me but it had enough space for needs. If you are not looking for a luxury hotel, this can work for you*** One of the negatives was that walls were very thin and you can hear other guests talking, you also hear the guests walking on floor above. Positive--- Everyday they had a great american breakfast with good taste scramble eggs, Italian sausage, pastries, coffee, cappuccino, orange juice, overall good breakfast!! The hotel had a very small elevator for like 2 persons, but it did the job. My stay was pleasant overall, at the beginning I had doubts about the hotel condition but after the second day I appreciated the location and breakfast.The personnel was very nice and attentive. As I mentioned before, if you are looking for a luxury hotel Vegas style, you are not going to find it here!! but you will find good location and breakfast guaranteed!! P.S They don't have irons and is forbidden to iron in the hotel :(
Shower
Elevator
Stayed 9 nights in Oct 2019

6/10 Okay

Marsha

Travelled with group
Liked: Cleanliness
Good location but very small rooms, not especially accomadating.We ask for ice snd got one small tray and they said they didnt have anymore.There were two very flat pillows on the bed.It was clean but it was definitly an economy hotel.
Stayed 1 night in Oct 2019

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Rome
A great find just a short walk from major attractions. Our room faced the street, which was wonderful! We could open the window to soak up the sounds of Rome - or close, which surprisingly turned it all off. Stayed 2 nights and slept perfectly both. Comfy bed, room had ample space.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were clean, the halls and dining room needed cleaning and paint. The workers were helpful. The location was great! There was a need for an elevator.
Stayed 4 nights in Sep 2019

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water No blackout curtains though over a very well lit street No euro->American power converters to loan
Stayed 1 night in Sep 2019