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Reviews of Daphne Luxury Suites

Daphne Luxury Suites
Via Degli Avignonesi 20, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 536 reviews" "
Rating 8 - Good. 138 out of 536 reviews" "
Rating 6 - Okay. 35 out of 536 reviews" "
Rating 4 - Poor. 16 out of 536 reviews" "
Rating 2 - Terrible. 16 out of 536 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

audrey

Stayed 3 nights in May 2023

2/10 Terrible

Natalia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

2/10 Terrible

Abhishek

Stayed 3 nights in Dec 2022

8/10 Good

SHUFEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
We booked for 3 nights of stay in Daphne Luxury Suite. However, we were told on the morning of our check-in, that the proposed apartment was dirtied by the heavy rain, and we had to stay in 2 separate units. 2 of us had to stay in a 3 star looking tiny room, while the other 4 stayed in a Junior Suite 2 floors away. To add to the inconvenience, we had to relocate to the original proposed apartment the next day, which messed up our Day Trip plans. The caretaker lady was very kind, and she helped us shift all the luggage through different floors, into the new apartment. The 2 bedroom apartment on level 1 was clean, and has a good working kitchen. It also has a washing machine, for those who wish to do their laundry mid-trip. The ensuite bedroom has a shower stall inside its room, but you still have to step out of your room, if you need to use the loo. Daphne Luxury is within walking distance to Trevi Fountain(20min), and Rinascente(10 min). It also has supermarkets, pharmacies and trattorias nearby.
Stayed 2 nights in Dec 2022

6/10 Okay

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
On the positive side, an excellent room in a really great, quiet area within walking distance of many great shops and restaurants. Who knew there was an amazing Michelin Guide restaurant underneath!? (Colline Emiliane: Make a reservation as they were booked up for both sittings for weeks!). Lots of great cafés within one block, so skip the €20 breakfast as it’s not self-serve, as one would expect in Europe. The cleaning person was amazing. There was no “library,” but there was a small common area. Everything was very clean and tidy. In the photos on here, they’ve dressed the entrance to look more hotel-y but keep your expectations low on that front. It’s an apartment building, which they’re very clear about, but that “lobby” photo is a tad misleading. WIFI was weak and spotty at times, the safe wasn’t working, and if you like a lovely blow-out to go out, you’ll need to bring a hair dryer as the built-in conked out after about 30 seconds on high. This wasn't a huge issue for us. Check-in was a bit bumpy. We never received an email with instructions but found a number to text, and as soon as we did, it was all very quick and straightforward. So my advice is to make sure you know how to check in ahead of time and know what you're booking, and you’ll have a great time here!

8/10 Good

Veneranda

Liked: Staff & service, amenities, property conditions & facilities
This is in a lively and safe area, close to many of Rome’s attractions.
Stayed 4 nights in Oct 2022

4/10 Poor

ROBERT, PLYMOUTH

Stayed 3 nights in Oct 2022

2/10 Terrible

EMAD, MARIETTA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Total disappointment and frustration. I messaged the property owner twice in the last couple of weeks to confirm that we're coming and provide an approximate arrival time. I was supposed to get instructions on how to access the apartment the day my family and I arrive at Rome. Once we got to the airport after a 12 hour flight I found no messages received; I sent a message inquiring why and I received a reply saying the room is closed for "safety reason relating to the pipes". So they waited until I asked for the instructions to be told that there is no room available. I got stranded with no where to go at the airport for about 2 hours and then I had to reserve a rom at a hotel 20 miles away from the Rome historic center since nothing was available nearby at double the price and had to use a taxi / Uber every day to get to the sites we wanted to see. It was a horrible experience I would not wish on anyone.
Stayed 3 nights in Sep 2022

6/10 Okay

Caleb

Stayed 1 night in Sep 2022

2/10 Terrible

KAITLIN

Travelled with partner
Booked this hotel through Expedia and was immediately contacted by the hotel to tell me that the last available room had already been booked, and that I would need to contact Expedia for a refund. Expedia has had no success trying to contact the hotel to validate the cancellation. It looks like I am not the only guest to have this problem. Avoid this hotel, they are a SCAM.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ali

Stayed 6 nights in Aug 2022

4/10 Poor

JESSICA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was clean and had the option of Netflix on the TV which was nice. Great location. The check in was extremely frustrating. We did not get emailed an access code prior and had to wait about 30 mins for someone to answer the phone to help us. We were told there would be a code to the wifi in the room, which there was not. We messaged the hotel number about he passcode and never got a response back. The shower did not drain and would overflow in less than 5 mins of having the shower on. Overall, I would not recommend this hotel.
Stayed 2 nights in Sep 2022

2/10 Terrible

Nicolas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fully booked, have to find another hotel without Expedia network, the property looks dirty and the owner never answer to expedia to complete the refund. please take our this property from the listing.
Stayed 3 nights in Aug 2022

6/10 Okay

Karen, Nipomo

Travelled with family
Liked: Cleanliness
Street location was garbage strewn alley. No one was there when we arrived and there was no notice on the door as to what bell to press to get someone's attention and no one answered the emergency number. After waiting in the alley for some time with all our luggage, a guy delivering take out food to one of the apartments let us in the lobby, and one of the guests told us that no one was there and tried to call for us with no luck. Finally the manager came by, didn't seem to know about the reservation or who Orbitz was but finally we got into the room. This was after a long flight . We were tired and dirty and very frustrated and alarmed - left by a cab in Rome in a filthy alley with all our luggage and no one to help.
Stayed 2 nights in Nov 2021

10/10 Excellent

Marta Silva, Ridgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place location! You can walk just about anywhere. Trevi Fountain, Spanish Steps, Colosseum, Vatican City, Pantheon, etc... The apartment was easy to find, very clean and felt like home.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cesare was super nice.
Stayed 2 nights in Aug 2021
Response from Cesare on 8 Aug 2021
Thank you for your review. We really appreciate it and we are happy to hear that you enjoyed your stay with us. Best regards

2/10 Terrible

Kat, California

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good luck finding this place. Time said check in was by 8pm, our taxi driver got up there at 7pm. No one was at the “hotel” nor in the building. Once we actually found a way into the building it looked like it was a business or residential building. We climbed about 7 flights of stairs trying to find this “hotel” with no luck. Had to walk down the street to another hotel just to be able to sleep somewhere. Spend an extra $400 for a new hotel and this hotel refuses to give us back our money even though we didn’t stay there!!! Worst experience ever! Do not go here!
Stayed 3 nights in Dec 2019
Response from Daphne Staff on 7 Jan 2020
Dear Kat, We are truly sorry to hear this from you. I guess something went wrong because staff is always scheduled to remain until 8PM, we never got any request of refund, this is probably the main reason you couldn't see you money back. Our reception is on the 5th floor, we don't understand why you went some floors up . As we clearly say on websites and email THIS IS NOT AN HOTEL, but a B&B , which is situated in a residential building. We are sorry you couldn't check-in with us , all of our guests love their stay because of our neat service . Kind Regards

10/10 Excellent

Eduardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME STAFF!
The staff, beds and location is their strongest point! Also the complementary toiletries smell amazing! definitely will stay there again!
Stayed 2 nights in Dec 2019
Response from Cesare on 27 Dec 2019
Dear Eduardo, We are very happy you enjoyed your stay with us! We hope to have you back one day. Best regards Daphne staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Hotel Management on 18 Dec 2019
Dear Sir/Madame, thank your for your 5 out of 5 review. We are very glad that you enjoyed your stay! Best Regards!

10/10 Excellent

Don, Denton, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to City Center area. Rooms are very clean and updated. Excellent breakfast in morning in a very charming sitting area. Ceaser was extremely helpful and customer driven for any questions or requests, and went above and beyond. Great value!
Stayed 3 nights in Nov 2019
Response from Hotel Management on 1 Dec 2019
Dear Don, we really appreciate your feedback and we are glad you have enjoyed our staff and service. Thank you for choosing Daphne. We hope to welcome you soon again! Best regards.

10/10 Excellent

eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended- good value
Very good location You can walk all around and near public transportation if needed The breakfast is good and tasty We were in a family room - convinient and summer spacious. We recommend this place. Good value
Stayed 4 nights in Nov 2019
Response from Caterina on 27 Nov 2019
Dear Eran, Thank you for the kind words, we appreciate you enjoyed your stay and loved the area where we are located. We hope to see you again as our guest

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Hotel Management on 13 Nov 2019
Dear Sir/Madame, thank your for your 5 out of 5 review. We are very glad that you enjoyed your stay! Best Regards!

10/10 Excellent

Mtee, Toronto, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, centrally located with lots of decent amenities. Staff were lovely and the breakfast was good!
Stayed 2 nights in Nov 2019
Response from Daphne Staff on 12 Nov 2019
Dear Mtee, Thank you for your review, we appreciate your kind words. Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, and the staff was very helpful. The only thing that could have been better is the description of the bathrooms to clarify that our two rooms shared a bath, but the 3rd room had their own bath. I thought all three rooms were sharing the bath.
Stayed 2 nights in Oct 2019
Response from Cesare on 31 Oct 2019
Dear Sir/Madam, We really appreciate your review, and we glad you liked our rooms and our staff, it is for clients like you that we do what we love ! We hope to see you again and we wish you our best regards. Cesare

8/10 Good

Haya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Cesare on 24 Oct 2019
Dear Haya, Thank you for the review, we are really glad you enjoyed your stay here at Daphne. We hope to see you and your family back one day ! Kind regards, Cesare

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. The staff were so nice and incredibly helpful (I had hurt my leg before arriving and the staff helped arrange taxis, reservations, tours, etc). The breakfast in the morning was decent; nothing amazing. Overall, an incredible little spot and a great place to stay in Rome. Would stay again.
Stayed 3 nights in Oct 2019
Response from Daphne Staff on 16 Oct 2019
Dear Sir/Madame, Thank you for your kinds words, we appreciate your review and for letting the other know what you liked about your stay. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the moment we arrived. Good location and facilities were clean and tidy!
Stayed 4 nights in Oct 2019
Response from Hotel Management on 15 Oct 2019
Dear Sir/Madame, thank your for your 5 out of 5 review. We are very glad you enjoyed your holiday, our service and location. Best Regards!

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Hotel Management on 15 Oct 2019
Dear Nathalie, thank your for your 8 out of 10 review, we really appreciate your feedback. Thank you for choosing Daphne. We hope to welcome you soon again! Best regards.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Hotel Management on 15 Oct 2019
Dear Andrea, thank you for your feedback. We are very happy to hear that you had a great stay with us! Best wishes, Daphne Boutique B&B - Rome

10/10 Excellent

S, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Short walk to Spanish Steps, Trevi Fountain, Pantheon. Somewhat longer, but not difficult, walk to Colosseum, Vatican, Villa Borgheze. The Daphne is on a short, narrow street, be sure you know where to find it! But very convenient walking distance to all kinds of sight-seeing, restaurants, and shopping.
Stayed 3 nights in Sep 2019
Response from Daphne Staff on 6 Oct 2019
Dear Sir/Madame, Thank you for your review. We appreciate you took your time to share what you liked about your stay and area. Kind Regards

8/10 Good

Tony, Oakville Ontario

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location wasexcellent. Walk up street..2 minutes to hop on hop off bus stop #8.. walk down a few streets to Trevi...10 minutes or less walk to Spanish Steps... our room had fridge and electric kettle for coffee or tea.. fully air conditioned...great staff... right next door to one of the top rated restaurant in area called Colli Emauella..
Stayed 3 nights in Sep 2019
Response from Daphne Staff on 6 Oct 2019
Dear Tony, Thank you for your kind words, we are glad you have enjoyed our staff and service. We hope to have you as our guests again. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and super-clean room. Breakfast area was very pleasant and a nice selection of foods were available. Front desk was very helpful and accommodating. They actually had a PC available in the room for our use. I've not seen that before! Be aware the elevator is super small, not unexpected for an older building in Rome. Overall, this was a great find.
Stayed 1 night in Sep 2019
Response from Daphne Staff on 1 Oct 2019
Dear Sir/Madame, We appreciate your kind words and thank you for letting the others know that you have enjoyed your stay at Daphne. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Hotel Management on 29 Sept 2019
Dear Guest! Thank you very much for the review ! We are really happy to hear that you had a great stay with us. Best wishes, Daphne Boutique B&B - Rome

8/10 Good

Babu K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Cesare on 27 Sept 2019
Dear Mr.Babu, Thank you for the review and it was a pleasure having you stay here with us! We hope to see you again one day ! In the meantime i send you my best regards. Cesare Daphne Trevi - Rome

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for all tourist attractions. The staff was excellent breakfast a nice amenity.
Stayed 2 nights in Sep 2019
Response from Cesare on 25 Sept 2019
Thank you very much for the nice comment since we are doing our best to make our clients feel good and make them have a wonderful experience in Rome! Daphne

6/10 Okay

Shawna, Seattle, WA

Travelled with partner
Liked: Cleanliness, staff & service
The location was great. Right near everything. We were able to walk everywhere. But, the room is a converted apartment so you unlock the door and walk into a shared kitchen living room and tour bedroom and bathroom is your own. We had very little hot water and if the shower wasn’t cold the whole time it would surprise you with cold during.
Stayed 2 nights in Sep 2019
Response from Cesare on 25 Sept 2019
Dear Shawna, Thank you for the review, and thank you very much for staying with us, we hope you had a great stay ! Regarding the shower not being hot all the time, all i can say is that i'm really sorry if that happened, but it is strange since we have perfectly hot water running, but again i'm sorry for the inconvenience. Best wishes , Daphne Best wishes, Daphne

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay while visiting Rome. Super location! Quite comfortable! They even went the extra mile to pack us a breakfast to take along on our early morning shuttle to the airport. Definitely would recommend this to anyone. But I should probably keep it to myself!
Stayed 2 nights in Sep 2019
Response from Cesare on 24 Sept 2019
Dear Barbara, we really appreciate the positive things your are saying about Daphne. And we are glad you enjoyed your stay! Its for comments like this that we work hard fore!! We hope to see you back one day. Best wishes Daphne Trevi- Rome

6/10 Okay

Mariam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Hotel Management on 29 Sept 2019
Dear Mariam, thank your for your 6 out of 10 review, we really appreciate your feedback and your time. Thank you for choosing Daphne. We hope to welcome you soon again! Best regards.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent service, quiet street, good breakfast and decent room
Stayed 1 night in Sep 2019
Response from Cesare on 23 Sept 2019
Thank you very much for the review ! We are really happy to hear that you had a great stay with us. Best wishes, Daphne Boutique B&B - Rome

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Cesare on 23 Sept 2019
Thank you very much for the review ! We are really happy to hear that you had a great stay with us. Best wishes, Daphne Boutique B&B - Rome

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019
Response from Cesare on 23 Sept 2019
Thank you very much for the review ! We are really happy to hear that you had a great stay with us. Best wishes, Daphne Boutique B&B - Rome

10/10 Excellent

Marco

Stayed 2 nights in Aug 2019
Response from Hotel Management on 1 Feb 2020
Dear Marco, thank you for your feedback. We are very happy to hear that you had a great stay with us! Best wishes, Daphne Boutique B&B - Rome

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing.! Room was clean and cute not allowed and close to everything ! The front desk lady she was the best gave us a map on how to get around, found us a taxi when our other ride where canceled . Over all best experience with accommodations in Italy !!!
Stayed 3 nights in Aug 2019
Response from Hotel Management on 3 Sept 2019
Dear Sir/Madame, thank you for your 5 out of 5 feedback. We appreciate your kind words and hope you will come back soon to have this experience again. Best regards, Daphne

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean, and Marina (the receptionist) was very professional and contacted me prior to arrival to ensure we were greeted properly. Elevator is very small but this is typical in old Rome buildings. It still serves the purpose.
Stayed 1 night in Aug 2019
Response from Cesare on 27 Aug 2019
Thank you very much, we are glad you enjoyed your stay here at Daphne ! We love to hear this from our clients. Best regards, Daphne

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic: from check in to breakfast and cleaning personnel. Wish there was WiFi reception in the room (only had reception in the living room).
Stayed 3 nights in Aug 2019
Response from Cesare on 27 Aug 2019
Thank you very much, we love to hear this since we are doing our best to make our clients happy. I'm really sorry to hear about the Wifi, but its strange since we have repeaters in order to cover every single angle of the Hotel. And again we thank for staying here at Daphne ! Best Regards, Daphne

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
wifi that seems to fade in and out. It doesn't work all the time, and it only works on one side of the room, and it is slow. Other than that, I have no complaints. Let's talk about breakfast. If your idea of a full breakfast is a few slices of room temperature salami, ham/turkey (I couldn't tell which one it was), and waxy no-taste cheese served with day-old hard bread in a really hot, small room then this is the place for you. Let's talk about the elevator. I guess I shouldn't complain since there is an elevator, but I kid you not, it has a capacity of "i person". I did violate the rule since I squeezed my son in with me, but he is 11. Speaking of small things, the shower capacity is like half a person. Maybe one person if you are a super thin super model who has been on a hunger strike for a month. It's hard to turn without hitting all four walls of the shower. Let's talk about the location. Yes, it is kind of close to some things, but it is located on a dingy side street, next to a laundry and some other somewhat suspicious establishments (and the nearest metro stop is closed for construction). Oh, and if you blink you will miss the hotel, since there is only a tiny sign outside what otherwise looks like a regular apartment building. You hit the buzzer and hopefully someone responds on the intercom. The reception desk is on the 5th floor (that is the 6th floor for us Americans)--remember the 1-person elevator I mentioned? And reception closes at 8:30 pm.
Stayed 3 nights in Aug 2019
Response from Cesare on 27 Aug 2019
Dear Sir, We are sorry to hear this from you, since we are doing our best to greet and spoil our clients. The wifi we have it's the ultimate optic fibre that works really fast. Regarding the breakfast we cover every single food dish from a vast variety of fresh croissant and bread directly from the bakery underneath the Hotel and different kind of cakes and fresh Italian cold cuts from us carefully select for their taste and genuineness. We are located right in the heart of Rome in a quite Street away from all the traffic and pedestrians making every historical site very easy to reach by walk. It is very hard to miss the hotel since the sign covers up a big portion of the wall, but i'm sorry to hear that you missed it. Every client has their own electronic key of course so there is no need of ringing the bell except of when checking in off course. Elevator is small, i agree but this is and historical building, just like the most of the building in the city centre therefore it was impossible for us to build a bigger one. Other then that we hope you enjoyed Rome Best Regards, Daphne

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great location. Clean, functional room. Hotel service was friendly but not effective. They failed to book our airport transfer on arrival which left us stranded until we found our own taxi, and had to pay €30 more than the hotel quoted. Staff went “missing” on two occasions, no one at front reception and no one answering the phone. When we arrived they told us they didn’t take children, then forced us to take a cot which we didn’t want/need, and charged us an extra €40/night for it. Could not access wifi from room, had to go to the ‘common room’ or reception area. Family did not like breakfast offerings.
Stayed 3 nights in Aug 2019
Response from Daphne Staff on 28 Aug 2019
Dear Sir/Madame, we are terribly sorry for your experience, we apparently has some major difficulties with our staff. Regarding your cot, we never forced to take one, but since your child is 11 years old, anyway not an infant, the price is the same as an adult, but we have charged 30€ extra and not 40. We thank you for the rest of the suggestions, we try our best to improve our services. Kind Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a tv in my room. My shower door was loose and allowed water into the bathroom floor which was a bit annoying.
Stayed 3 nights in Aug 2019
Response from Hotel Management on 21 Aug 2019
Dear Sir/Madame, thank you for your 4 out of 5 feedback., we apologise for the shower. You could let us know about this problem. We hope to have you again as our guest. Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019
Response from Daphne Staff on 3 Aug 2019
Dear Sir/Madame, Thank you for your 5 out of 5 review. Kind Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was excellent, the only staff member we saw was kind and very helpful, the room was clean and breakfast was good. On the other hand, the room was tiny and so was the bathroom. Luckily we traveled with roll-ons, as there would be no room for a larger size suitcases. The size of the lift is small as well. There is hardly room for 2 people at once. This property prides itself of being a luxury B&B rather than a regular hotel, with generous space for guests. Our experience was different.
Stayed 1 night in Jul 2019
Response from Daphne Staff on 24 Jul 2019
Dear Sir/Madame, we do have generous space, it was different in your case because of the economy room from you booked (which of course are much smaller). The elevator is actually a rare thing to find the centre of Rome because of such ancient buildings , so that is the best we could make is such a limited area . Thank you for letting us know what you liked and disliked about Daphne. We hope you had a pleasant stay. Regards