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"Clean room. Parking available. It would have been nice if there was detergent provided for the dishwasher. Also the pillows on the bed were ridiculously thin. We had to roll up a duvet in addition to the pillows."

"On the day of check in, we had come back to book for spa, lady at the reception does more than this job..l she takes care of other things as well.. but even after spotting us , she continued doing other stuff for another 5 to 7 mins, which was bit annoying.. breakfast was not as mentioned in the reviews. Glasses were smelling. Overall for the money it cost’s it’s not worthwhile. Even for SPA we needed to pay, I don’t know about other hotel of same price range if they are charging or it’s all included. "

"Ausstattung war sehr einfach gehalten. Die Sessel total veraltet und durchgesessen. Da konnte man nicht sitzen. Die Ausstattung war insgesamt aus den 90igern. Kein Service. Es ist kein Hotel zu wohlfühlen. Alles wird auf Sparflamme gehalten. Die Sauna ist defekt, oder wird zumindest so erklärt. Die Handtücher sind genauso alt wie die Einrichtung und völlig inakzeptabel. Das Frühstück ist sehr überschaubar. Brötchen, 3 Sorten Wurst , 2 mal Käse, Eier gibt es auf Zuteilung das dauert dann 10 Minuten. Das Restaurant bietet maximal 3 Tagesgerichte , diese stehen angeschlagen auf einer Tafel. Der Gesamteindruck ist einfach schlecht! "

"This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal which was rather inconvenient while we just returned back home. Fortunately, quite promptly, the restaurant manager called us back and mentioned that all had been fixed. It was a very unfortunate stay for us this time comparing to our very first visit in this hotel last year. I am aure that next time we will be able to enjoy this hotel facilities fully again. Thank you "

"Great place! Always stay here when in Zatec! Recommended!"

"Nice place"