Relais & Chateaux in Roissy-en-France

"Exceptionally clean but poor customer service"

"The hotel’s condition was noticeably below expectations. The property appears quite worn, with carpets that are significantly aged—more so than what I’ve encountered in hotels of far lesser stated quality. Given the price point, the overall state of the facilities was surprising and difficult to justify. Breakfast, which we only attempted once, was particularly disappointing. Despite being included, the experience felt chaotic and poorly managed. Food items were frequently empty, and it was challenging to find staff available to replenish them. The breakfast area itself was extremely crowded, making it difficult to enjoy the meal at all. While the inclusion of breakfast is appreciated in theory, in practice it did not meet even basic expectations since we had to go buy food at a nearby cafe when staff were too busy to replenish breakfast items after a considerable wait. "

"One night stay for a layover in Paris. Clean, comfortable, and quiet. Very convenient. "

"Hotel breakfast was a great price for all it offered. Staff cleaned up the room and gave fresh linens everyday! Lovely experience! "

"Great customer service "

"Breakfast was a nice, traditional buffet breakfast "

"la habitacion olia a humedad y los batientes de la puerta del bano estan oxidados"

"Clean room (we could have use a spare pair of towels and sheets) good wifi, we could have use some condiments salt and pepper. Great building we absolutely love it!"

"The hotels is in an excellent location with many stores and restaurants, plus great transit links. 10 minute walk to the Eiffel Tower. We went to the grocery store and bakery 5 minutes away for breakfast and lunch. Nice sitting area in the hotel lobby. Note that the rooms are quite small,.but I've stayed in smaller in Paris for more money! Overall, great value for money."