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Mercure Rockhampton

4.0 star property
Hotel in Rockhampton with 24-hour front desk and outdoor pool

Choose dates to view prices

Mercure Rockhampton sits in the heart of the business district offering a sophisticated retreat. Guests can take advantage of dry cleaning and laundry services, stay connected with in-room WiFi, or unwind by the outdoor pool complete with comfortable sun loungers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry
The current price is NZ$205
includes taxes & fees
16 Nov - 17 Nov

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

1 bedroom, pillow-top beds, in-room safe, desk

River View

7.8 out of 10
Good
(16 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Separate bedroom
Private bathroom
  • River view
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
86 Victoria Parade, Rockhampton, QLD, 4700

What's nearby

  • Pilbeam Theatre - 3 min walk - 0.3 km
  • Nissan Navara Arena - 2 min drive - 1.9 km
  • Rockhampton Showgrounds - 2 min drive - 1.9 km
  • Rockhampton Hospital - 3 min drive - 2.3 km
  • Stockland Shopping Centre - 3 min drive - 3.0 km

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪KFC - ‬14 min walk
  • ‪Oxford Hotel - ‬8 min walk
  • ‪Criterion Hotel - ‬5 min walk
  • ‪Bush Inn Steak House - ‬5 min walk
  • ‪The Barbecue Box - ‬3 min walk

About this property

Mercure Rockhampton

Upscale hotel located in Rockhampton City
Mercure Rockhampton provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and a banquet hall
  • Smoke-free property, a front desk safe and luggage storage
Room features
All 74 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch TVs with digital channels
  • Wardrobes/cupboards, balconies and mini fridges

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The price is NZ$233
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Frequently asked questions

Does Mercure Rockhampton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Rockhampton?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Rockhampton on 16 Nov 2025 start from NZ$204.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Rockhampton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Rockhampton?

Self-parking is free at this property.

What time is check-in at Mercure Rockhampton?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Rockhampton?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Rockhampton located?

Located in Rockhampton City, this hotel is steps away from Pilbeam Theatre and Rockhampton Art Gallery. Archer Park Station & Steam Train Museum and 2nd World War Memorial Aquatic Centre are also within 15 minutes. North Rockhampton Station is 21 minutes by foot and Rockhampton Station is 29 minutes.

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Reviews

Mercure Rockhampton Reviews

8.0

Very good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 415 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities
Close to river and restaurants. Fairly basic accommodation but ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Staff & service
Just passing through.
Stayed 1 night in Jun 2025

6/10 Okay

Alannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buffet breakfast was great
Stayed 2 nights in Oct 2024

8/10 Good

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation

Nice hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Nice room.

Great service. Friendly staff. Very nice breakfast. Good GF options.
Stayed 1 night in Jan 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff and a nice clean room with a beautiful view
Stayed 1 night in May 2023

6/10 Okay

David

Liked: Cleanliness, room comfort

Rockhampton weekend

Had a quiet weekend in Rockhampton. Hotel was ok but room located opposite lift and you could hear it rumbling up and down. Hotel only has one lift. Coffee was not renewed when room was serviced. Good location
Stayed 2 nights in Apr 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times as it is convenient and a great location. It is great that the restaurant has opened again,for a lovely breakfast. Friendly reception. Thank you!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lyell

Liked: Cleanliness, staff & service, property conditions & facilities
Another happy stay. Two nights over the weekend. Very quiet location with tidy rooms. We will be back.
Stayed 2 nights in Jun 2023

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception built in the last 12 months. Rooms refurbished in 1985. Biggest catfish
Stayed 1 night in Aug 2024

6/10 Okay

Helen

Disliked: Amenities
Hotel was ok , rather run down . Pool wasn’t clean or inviting
Stayed 1 night in Nov 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to run the water in the shower for 5 minutes before the water got hot, wasted a lot of water. Only had hot tap on. Bed & pillows were incredibly comfy. Would stay again
Stayed 2 nights in Aug 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service
If you like a pool don't go there is a pool in the dark indoor pool
Stayed 2 nights in Mar 2024

4/10 Poor

Denis

Disliked: Staff & service, amenities, property conditions & facilities
Area is very unsafe and limited parking taken up by their own staff. They have closed off the hotel parking because of breakins and as a way of absolving themselves they now provide next to no parking while gangs roam the streets. Also they slap you with an extra $40 if you want the pullout couch made, although the room was booked for 3 they provided one bed and did not make the pull out couch, this is a blatant and shameless hidden cost. They also didnt let the breakfast buffet know that our breakfast was included so we were asked to pay, when we objected we had to stand there embarrassed waiting while they tried to sort it out.
Stayed 1 night in Jan 2025

4/10 Poor

Nita

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude, and rushed to get you in & out. Not very good customer service.
Stayed 1 night in Feb 2024

4/10 Poor

Neville

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were not customer service focused.
Stayed 2 nights in Feb 2024

6/10 Okay

Donna

Liked: Cleanliness, room comfort
Disliked: Staff & service

Okay for a short stay

Booked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left. Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead. No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold. Nice easy walk to plenty of dinner options.
Stayed 1 night in Apr 2024

4/10 Poor

Nigel

Disliked: Staff & service, amenities, property conditions & facilities
The room provided limited facilities .There was an open wardrobe with no door so the safe ,ironing board and broom were just inside the door and visible .The hand basin in room 206 was very badly cracked .There was only two glasses ,unmatched and very small .There were no other plates ,no wine glasses and no water bottles supplied .These were available it turns out provided one went to reception to collect .There were water bottles available ,but only to platinum and member guests .having booked through Expedia our membership was deemed void . There were no instructions available for the Airconditioner which on arrival was set to 15d and the only way to improve things was to turn it off .We have stayed in many ACCOR hotels but this was the worst by quite a margin
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and staff were all amazing
Stayed 1 night in Aug 2025

4/10 Poor

scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the roof of the room which has been atrempted to be painted over. Taps leaked constantly all night and nild in the bath tubs.
Stayed 1 night in Aug 2025

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
No plates or cutlery provided. The property is dated but clean.
Stayed 2 nights in Jul 2025

8/10 Good

Grayson

Liked: Cleanliness
Disliked: Amenities
Rooms and hotel clean and comfortable enough, just very old and the place needs a massive refurb. Great central position and nice comfy bed. Good for a stopover in Rocky.
Stayed 2 nights in Jun 2025

6/10 Okay

Kaylee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was on the third floor facing the restaurant and pool. The overall cleanliness of the room was bad. Dust was everywhere. The carpet was not vacuumed so you can see dog hairs in the room?? Are pets allowed? It was unbelievable! The air conditioner was not working properly. The room was stuffy and hot. They really need to look at the ventilation of the room. I felt suffocated in the room and had to open the sliding door for air circulation.
Stayed 2 nights in Apr 2025