Holiday Homes in Rock City

"The room had only sheers covering the window. No privacy at night. There was also a bright light shining up to show the building that made it impossible to have a dark room (even with a blanket drapes across it!). The walls are thin (I could hear the room next door snoring). The internet connection is open (no security) and poor. It worked for only a few hours of the afternoon of the whole me stay (no bad weather to blame it on, beautiful day). The TV remote wouldn't turn on the TV. The hot tub keys were weak and not very many of them. The staff was great!"

"Horrible customer service. Housekeeping low rate for an expensive property. Engineering left a mess in our room and left the door unlocked. And with all this overplay from the General Manager and no phone call from the 2nd in command. This hotel has no appreciation or connection to pleasing guests. "

"Everything was great"

"Parking was easy"

"We stay here about once a year. The staff was nice. Room was clean Breakfast used to be good. It just was okay. "

"The proerty manager had several rooms on the 2nd floor with unsupervised kids in it who ran in and out of the rooms banging the doors as they ran through the halls, playing."

"Nice rooms. Good breakfast. "

"The hotel is under construction. We had to be move rooms three times for a two night stay. The water cut out twice and the elevator stopped working on three different occasions; I am in a wheelchair and the elevator issues were by far the most significant issue. The staff were great and worked well with what they had. This is a facilities-only issue."

"Absolutely wonderful experience. Gorgeous home, very spacious and comfortable. Perfect for my group of girlfriends and our cozy weekend getaway. Lots of thoughtful details throughout the home show the hosts really care about their guests and their experience. We especially loved all the snacks and the adorable - and very well stocked! - coffee bar. And the hot tub was a huge bonus. A beautiful property as well. We enjoyed watching the horses from the windows and the host was sweet enough to show them to a few of us up close. Overall, we felt very warmly welcome and are already planning on going back next year. Thanks so much!!!"