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Reviews of TownePlace Suites by Marriott Rochester

2.5 out of 5
TownePlace Suites by Marriott Rochester
2829 43rd St Nw, Rochester, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 382 reviews" "
Rating 8 - Good. 124 out of 382 reviews" "
Rating 6 - Okay. 33 out of 382 reviews" "
Rating 4 - Poor. 18 out of 382 reviews" "
Rating 2 - Terrible. 4 out of 382 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JAMIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, great staff. VERY welcoming of our dog. I was disappointed in the garbage cans available in the room. I was glad I brought my own garbage bags. Super disappointed in the breakfast ...was very grossed out by the sausage patties and eggs. I always like to stay at a hotel that offers breakfast and this was disgusting. The sausage patties and eggs... awful. I should have taken a picture. It was like they were boiled and then microwaved. Overall great location, nice rooms, good pool area, but seriously lacking for breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Sara, Amboy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking. Pool was overcrowded with unsupervised children. In particular a group of preteen boys were wrestling in the small children's pool. The rooms were very nice if a little dusty in the corners. Had plenty of tables for in for in room dining.
Stayed 2 nights in Mar 2024

6/10 Okay

Tana

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upsetting that the hot tub was not working. I had even called prior asking about reservations & I feel the employee could have said it was not working
Stayed 2 nights in Mar 2024

10/10 Excellent

Yengmy

Stayed 1 night in Mar 2024

10/10 Excellent

RENEE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, quiet night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Caryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed swimming pool area, but sorry to say hot tub wasn't working.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Feb 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Josh

Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Amenities
The pool was very nice and great for kids
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the rooms was perfect!
Stayed 2 nights in Jan 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ben

Travelled with family and small children
Liked: Staff & service
Property is outdated and needs repair and renovation. Room layout was strange. Just a random area of nothing in one corner. Couldve had another couch, chairs, etc. Pool was ok, but out of towels and kind of dirty. Breakfast was laughable. Waffle station was out of order. Some nasty turkey bacon was heated up without separating, eggs were watery, not many choices. Wont stay again.
Stayed 1 night in Dec 2023

8/10 Good

GARY, detriot lakes

Stayed 1 night in Dec 2023

6/10 Okay

Julie

Liked: Cleanliness
The staff in the breakfast area and the cleaning staff were great. Front desk was sometimes negative.
Stayed 4 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price! Pool area good for families with small kids. Spacious rooms. Many close restaurant options. Hotel was very quiet, never heard another person.
Stayed 1 night in Nov 2023

8/10 Good

Mara

Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the perfect spot for the businesses I need to stop at while I am in Rochester. This is the only place that I know of that has a kitchen, and the price is generally lower than the other places in the area.
Stayed 1 night in Nov 2023

8/10 Good

Ashley, Le Sueur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the pool
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Well worth the money
Stayed 1 night in Oct 2023

8/10 Good

Iisha

Stayed 4 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Terse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved pool!
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Stayed 1 night in Aug 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ,room was very nice . Breakfast and pool were great for the kids. I would stay there again !
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of spAce. Everything worked. Efficiency.
Stayed 1 night in Aug 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Loren

Liked: Cleanliness, amenities
yep
Stayed 1 night in Aug 2023

6/10 Okay

Holly

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

RC, JAMESTOWN

Stayed 1 night in Aug 2023

6/10 Okay

Jay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is older, musty rooms, just not the quality I expect from a Marriott. I use a Marriott card so I stay in Marriott's almost exclusively and this property just didn't cut it. I was originally on the second floor but the hallway smelled so bad I asked to move to the third. The staff was great, very friendly and helpful. The rooms are just older, don't smell great. The AC units don't even have a thermostat they look like 20 years old. I booked this property bc it was on sale on Expedia. Even at that discounted rate I was very disappointed given there are so many hotels that would have been nicer for around the same price. I will not be back at this hotel.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Geraldine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I picked this facility because of the pool. The pool area was clean and easy to access. It was always made tidy for the next day. We had a very nice suite, and everything was very functional. However, I took a picture of the door of our suite leading to the hallway you could see into our suite because the door was not on the frame correctly so if left a big gap between the door and the frame. In some areas, the door was a quarter of an inch off. You could see the discrepancy when the room was dark, and the hall light flooded the room. It was enough of a gap for someone standing in the hall to look into the room. That creeped me out - we just used sticky notes to cover the gaps at night. Staff was excellent and responsive.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gayle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffe was attentive and friendly
Stayed 2 nights in Jun 2023

8/10 Good

Josh

Travelled with family
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in. Very helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So many amenities, such a great price!
Brought our grandkids for an overnight stay, and they were thrilled with the basketball court, the pool with the slides, and the size of the room! They also enjoyed the delicious breakfast buffet, and the close proximity to the VFW, where we enjoyed our evening meal. We would definitely stay here again, and were amazed at all of the amenities and the great price!
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, with very kind staff...but uncomfy
We stayed for 2 weeks while there for a surgical procedure and were frustrated to learn that both the main bed and the pull-out couch were rock hard and uncomfortable. The pillows were extremely flat. We ended up having to buy a blow up mattress so that my kiddo could have the bed after surgery and I wouldn't be jostling them. Otherwise, great place to stay. We just headed home extremely sleep deprived.
Stayed 16 nights in Jun 2023

8/10 Good

Matthew

Stayed 2 nights in Jun 2023

10/10 Excellent

Kari

Stayed 1 night in Jun 2023

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023