Family Hotels & Resorts in Rochester from NZ$96

"The hotel was a 4 "

"Our room needed some work, drawer wouldn’t stay open and not sure if they finished cleaning it. That being said everything else was great. Wonderful staff , good breakfast, good jets in hot tub. Just tighten up a little. "

"I had two rooms. "

"For hotel to be embassy it wasn't at standard i normally aspect."

"The staff was extremely friendly and check-in went smooth. I loved that they have complimentary Starbucks coffee in the lobby. Our room was very nice and we enjoyed the continental breakfast in the morning. "

"The room was spacious and clean. Since it’s a vintage building, there are some areas that show wear and tear. The staff was very friendly and helpful. The parking in the rear was secure. On Saturday night, it was full. There are a few shops near by, but the main advantage is the proximity of a Q-Line stop. This opens up access along Woodward Ave. The main drawback is lack of elevators for upper floors. The room also did not have a refrigerator, but the staff did offer use of a refrigerator by the checkin desk. We will take advantage of this location the next time we have an event in Detroit."

"They had roaches and I was still charged the night I came and left "

"There was a hockey team, cheer or gymnastics team. Kids ran up and down until 1am. The pool was closed Saturday for some chemical filtering. I wanted high floor but was on 6th floor. I was on the side of a highway in which I could hear the cars. Underneath pullout couch was a sick, a cookie and other crumbs. The heating system made noise all night until I got up and turned off and then we were cold. The bartender did not know how to make a good Long Island. I had to pay $30 for 2 nights for parking. The only thing that was good was the breakfast. This was the most horrible experience I ever experienced at a Embassy hotel or any hotel. Staff should hold the customers accountable for their kids. Never again will I go to this hotel again. "

"Everything was excellent. "