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Reviews of Days Inn by Wyndham Austin

2 out of 5
Days Inn by Wyndham Austin
700 16th Ave Nw, Austin, MN

Reviews

8.0

Very good

Rating 10 - Excellent. 185 out of 528 reviews" "
Rating 8 - Good. 200 out of 528 reviews" "
Rating 6 - Okay. 91 out of 528 reviews" "
Rating 4 - Poor. 38 out of 528 reviews" "
Rating 2 - Terrible. 14 out of 528 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and gm, Marie and Joe, are the kindnest and most helpful people you could hope to meet, I added a night here, that tells you everything. 6 stars!
Stayed 1 night in Mar 2024

10/10 Excellent

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked me in was great, I will remember his name next time, he’s always willing to help, his hire was the best move the Days Inn made, he added to the experience of my trip
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUSTOMER SERVICE EXCELLENT
Stayed 1 night in Mar 2024

8/10 Good

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assistant manager was very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

mariea i

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was sociable, efficient and explained everything understandably.
Stayed 2 nights in Feb 2024

8/10 Good

Xiang

Stayed 1 night in Feb 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First choice in Austin
Stayed 1 night in Feb 2024

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, helpful staff. 4 is because the snack vending machine is broken, there weren’t other options and we would have like some snacks. Other than that, the stay and place were great!
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Joseph Roche AGM on 28 Jan 2024
Thank you for your rating we really appreciate you taking the time to give your feedback

8/10 Good

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who did my checkin was AMAZING, I’m going to get his name so I can formally thank him for making my experience so awesome
Stayed 1 night in Dec 2023
Response from Joseph Roche AGM on 28 Jan 2024
My name is Joseph ) I am glad you enjoyed your stay. And thanks for the rating. We hope to see you in the future when you are in the area.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how the room was, not alot to choose from breakfast,but overall good stay
Stayed 1 night in Dec 2023
Response from AGM Joseph Roche on 14 Dec 2023
Thanks for the kind words. We try when it comes to breakfast. We just don't have the facilities or the licenses to serve hot food. We will look at what we can do to get some protein on the menu. Hope to see you when you are in the area again. Thank you

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience- all staff we had contact with were friendly and helpful; the room was clean; beds were very comfortable; and we felt safe. It was only one night, but it was a great stay!
Stayed 1 night in Nov 2023
Response from Joseph AGM on 6 Dec 2023
Thanks for the kind words, Lorena. We appreciate you taking the time to send some feedback. Hope you have a great Christmas and we hope to see you in the future when you are in the area.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have a little more breakfast like waffle maker
Stayed 1 night in Nov 2023
Response from Joseph AGM on 6 Dec 2023
Thank you for the good rating, even with our limited breakfast items. We apologize you were not happy with breakfast. We do the best we can with the licensing and regulations needed to serve hot food. we are trying to get some protein added to the options but again its important we stay within the rules and regulations.

8/10 Good

Renee M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and always seen someone either mopping or vacuuming. Would definitely stay again. Maybe could of had a little better breakfast
Stayed 2 nights in Nov 2023
Response from Joseph Roche AGM on 22 Nov 2023
Thank you for the kind words and taking the time to send us some feedback. We have a great team and we hope to see you in the future when you are in the area

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very friendly and made sure I had everything I needed. Super clean and private.
Stayed 1 night in Nov 2023
Response from Joseph AGM on 12 Nov 2023
thank you so much for the rating and taking the time to give us some kind words. we hope to see you in the future when you are in the area

8/10 Good

Michael

Liked: Cleanliness, staff & service
If your into free breakfast this might not be the place for you. Other than that clean quiet great staff and a Perkins connected.
Stayed 2 nights in Oct 2023
Response from Joseph AGM on 1 Nov 2023
Thanks for taking the time to give feedback. We are currently updating our breakfast trying to bring some protein to the table. We are limited due to licensing and permits. we are only allowed to go so far to bring hot items to the table. Thank you for the compliments we have a wonderful team put together. We hope to see you in the future when you are in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I must commend the staff at the Austin Day's Inn. They are exceptionally easy to work with and professional. The place was clean, good location, comfortable bed
Stayed 4 nights in Oct 2023
Response from Joseph AGM on 1 Nov 2023
Thank you so much for the positive feed back. We have a wonderful team. I will pass on the kind words to all the staff. We hope to see you when you are in the area in the future.

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near convention center. Staff was accessible and friendly. Only "issue" was a decrease in quality of breakfast offerings.
Stayed 2 nights in Oct 2023
Response from Joseph AGM on 1 Nov 2023
Thank you so much for taking the time to toss us some feedback. We are currently trying to get some protein on out breakfast list. Due to licensing and permits we can only go so far. We hope to see you in the future when you are in the area.

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok stay for sleep
Room was so so on cleanliness, they are working on updates but room definitely not completed. Give it a few more days. Room smaller heavily if fresh paint, to give credit staff did offer is another room. But it was late and we were tired. bed was ok, area was pretty quiet on our side of hotel. Was a quick in and out. Breakfast what you expect at this price, mostly carbs, but fresh and plentiful, breakfast area was clean and well taken care of.
Stayed 1 night in Oct 2023
Response from Joseph AGM on 1 Nov 2023
Thank you so much for your patience and understanding. We are updating a lot of things in all our rooms including Funiture, TVs, and all our linens. We are also getting kings size beds in our suites. We hope to see you in the future when you are in the area.

8/10 Good

Barbara

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Joseph AGM on 1 Nov 2023
Thanks for taking the time to give us a rating. We are making a lot of changes to our overall setup in each room. We hope to see you in the future. We thank you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine place
I have found my extended stay at the Austin MN Days Inn to be wonderful. Very friendly and obliging staff,comfortable bed, good location
Stayed 9 nights in Oct 2023
Response from Joseph AGM on 17 Oct 2023
thank you. our team appreciates you for taking the time to post feedback. we are also glad to be of service to you now and in the future

10/10 Excellent

Joel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very satisfied. A comfortable stay.
Stayed 1 night in Sep 2023
Response from Joseph AGM on 17 Oct 2023
thank you. our team appreciates you for taking the time to post feedback. we are also glad to be of service to you now and in the future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly folks
This Days Inn is a real gem. Comfy rooms with fridge and microwave. Helpful staff.
Stayed 3 nights in Sep 2023
Response from Joseph AGM on 17 Oct 2023
thank you. our team appreciates you for taking the time to post feedback. we are also glad to be of service to you now and in the future

6/10 Okay

Jerry

Check-in desk not always attended
Stayed 1 night in Oct 2023
Response from Joseph AGM on 17 Oct 2023
our front desk attendants are responsible for a lot. we appreciate your feedback and I will pass on to all front desk to try to be more attentive. Thank you for your patience and understanding.

2/10 Terrible

Wendy

Stayed 1 night in Sep 2023
Response from Joseph AGM on 1 Nov 2023
I am sorry you were not happy with your stay with us. Let's hope we can get another chance when you are in the area to see some of the changes made.

6/10 Okay

Ko

Stayed 1 night in Sep 2023
Response from Joseph AGM on 1 Nov 2023
Thanks for staying with us. We hope to see you in the future to see all the changes made here at the end of the year. We have a great team that takes pride in our work. thank you again for your time and patience.

2/10 Terrible

Alicia, salisbury

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room 110 smells like dirty socks/mold. Hits you so bad but arriving at midnight we really all just fell into bed instead of trying to switch rooms but leaving room for breakfast and coming back in was like hitting us with a Bag of bricks. Said something to desk and they shrugged it off like it wasn’t a shock or a surprise. Also there was barely anything for breakfast. No fresh fruit, it was oatmeal, bread, mini muffins, coffee and limited juice. There was also yogurt. No protein options. Housekeeping was slamming doors at 730 in the morning too, bringing loads of towels out of a room. Very terrible stay and we were there less then 8 hours. I do not recommend!
Stayed 1 night in Sep 2023
Response from Joseph AGM on 17 Oct 2023
I am sorry you were not satisfied with your stay. please know that all of our rooms are currently under renovation. all new beds, bedding and being freshly painted.

8/10 Good

Chuck, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Joseph AGM on 1 Nov 2023
Thanks for the positive rating chuck. We hope to see you in the future when you are in the area.

6/10 Okay

Mandy

Stayed 2 nights in Sep 2023
Response from Joseph AGM on 1 Nov 2023
Thanks for the feedback Mandy. I know with all the updates we are doing this year, We can hopefully do better to meet your needs. Thanks for staying with us and hope to see you again.

10/10 Excellent

Inga

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your on a cross country drive the ease of entering a clean quiet hotel and exiting with a good night sleep and breakfast this hotel can't be beat.
Stayed 1 night in Sep 2023
Response from Joseph AGM on 17 Oct 2023
thank you. our team appreciates you for taking the time to post feedback. we are also glad to be of service to you now and in the future

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Aug 2023

4/10 Poor

Angel

Stayed 2 nights in Aug 2023
Response from Joseph AGM on 12 Nov 2023
thanks for taking the time to give us a rating. next time would you be able to give us some direction on your opinion so we know where we can better serve you on your travels.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only there for a few hours to break up a drive. Check in was easy which was important for me and my tired son.
Stayed 1 night in Aug 2023
Response from Joseph AGM on 17 Oct 2023
thank you. our team appreciates you for taking the time to post feedback. we are also glad to be of service to you now and in the future

8/10 Good

Shala

Stayed 5 nights in Aug 2023
Response from Joseph AGM on 12 Nov 2023
we thank you for taking the time to give us a rating. we hope to see you in the future

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

LaVern

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
When they say they have have breakfast, please have more than cereal.
Stayed 1 night in Aug 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and beds.
Stayed 1 night in Aug 2023

6/10 Okay

Dan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The property in all was just a decent. The free breakfast consist of cereal, bread, rolls and other processed foods. No proteins just carbs. It appears that the property owners don't wanna take responsibility for much. As in vending machines are not their property so if you have a problem you need to get ahold of the vending machine owner. Sign on a door stating that they do not I do believe the words were have stay over services which means they will not Service your room every day. If you need anything gold down to the front desk. They are still blaming shortage of staff on the covid pandemic.
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
Staff was friendly and the room was clean. No issues to report, nice hotel to stay at.
Stayed 1 night in Aug 2023

4/10 Poor

Allison

Liked: Amenities
Disliked: Cleanliness
When i went to turn thr the bed, it was obvious thr maid service just made up a dirty bed from the previous guests. Lots of hair and debris. The front desk gentlemen was very nice and offered to change sheets or rooms and i was fine with chsnging sheets. When i went to shower the next day, there was hair and dirt all over the shower. It was clear the maid service just didnt clean the room and only cleaned it up to appear cleaned on the outside. I cant fault the front desk as he was very nice but the maid just didnt care at all and its disgusting to take such lack in pride in your work.
Stayed 1 night in Aug 2023

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected! Excellent staff and the room was clean. There are no elevators so keep that in mind when booking if you require one.
Stayed 1 night in Jul 2023

10/10 Excellent

Aaron

Stayed 1 night in Jul 2023

8/10 Good

Emiliana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate the gentleman at the front desk being kind and giving us bottled water when we came in from the heat from a three hour drive. He didn't know that,but when I complained about being thirsty, he presented ice cold water.
Stayed 1 night in Jul 2023

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking, just passing through.
Clean, cozy and comfortable....very affordable!
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient to get to off of I-90. Not a real busy area and it has food and gas close as well.
Stayed 1 night in Jul 2023

6/10 Okay

Kristen

Travelled with family
You get what you pay for. A ‘no frills’ hotel. If you are looking for a bed for the night, this is a good place. We did like the continental breakfast, but it does have limited selection. In the end, if you want nice amenities, I would pick a different hotel.
Stayed 2 nights in Jul 2023