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Reviews of Quality Inn Troutville - Roanoke North

2.5 out of 5
Quality Inn Troutville - Roanoke North
3139 Lee Hwy, Troutville, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 314 out of 836 reviews" "
Rating 8 - Good. 336 out of 836 reviews" "
Rating 6 - Okay. 132 out of 836 reviews" "
Rating 4 - Poor. 34 out of 836 reviews" "
Rating 2 - Terrible. 20 out of 836 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The breakfast was simple yet good. The rooms were nice and cozy as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms at great prices
Rooms are very clean and comfy. Front desk personnel are super friendly and breakfast was great! Definitely will stay again (this was our 2nd stay).
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Mona

Stayed 1 night in Dec 2023

6/10 Okay

Earl

Travelled with family
Stayed 1 night in Nov 2023

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morris the desk clerk very friendly and professional.
Stayed 1 night in Dec 2023

6/10 Okay

Roland

Liked: Staff & service
Okay for a one night stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Flo , the lady at desk greeted me like we were old friends!! The hotel was extremely clean and well maintained. Right off the interstate and easily accessible. The lady at the desk in the morning was super friendly as well! I will definitely stay here again
Stayed 1 night in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fine for a single night
Check in was fabulous. Super friendly staff. Hotel is undergoing some construction and there were several unsafe areas on outside steps. Overall an average stay.
Stayed 1 night in Dec 2023

4/10 Poor

Carlos

Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor accommodations! Easy parking!
Stayed 1 night in Nov 2023

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

william

Travelled with partner
Liked: Staff & service
Not much
Stayed 1 night in Nov 2023

10/10 Excellent

Lenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean
Stayed 1 night in Oct 2023

8/10 Good

Nancy, EUGENE

Travelled with partner
Liked: Staff & service, amenities
I realize it's an old hotel, but didn't like you couldn't shut the bathroom door with the toilet seat down in our room.
Stayed 1 night in Oct 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Rachel

Stayed 1 night in Oct 2023

10/10 Excellent

Larry

Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Property conditions & facilities
Did not have room at checkin , had to find a room for us, which they did.
Stayed 1 night in Sep 2023

10/10 Excellent

John, Quinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Le Thanh

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room is old. The bathroom door in front of the toilet can’t close it unless lift up the toilet seat. Too much bugs from outside flying into the room.
Stayed 1 night in Sep 2023

2/10 Terrible

wallace

Travelled with family
Liked: Cleanliness
fire alarm was set off around midnite.. no one knew how to turn off and fire personel never came.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was 5 star for the price! Staff were very friendly and all areas of the pool were extremely clean.
Stayed 2 nights in Sep 2023

8/10 Good

Michael C

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 mile walk or jog to Appalachian trail. Nice little gym/pool/breakfast, comfortable room, friendly front desk.
Stayed 1 night in Aug 2023

4/10 Poor

jimmy

Disliked: Cleanliness, room comfort
Upon arrival I was told there were no downstairs rooms despite me calling and speaking to Brandon before hand and being told I had one. She also said I didn’t have reservation then found it and when I told her I called and showed her the number she said it was not their hotel despite speaking to Brandon who worked the shift before her. Room smelled of dog urine to the point it would make u sick. Toilet would not flush and shower would not work the water dribbled out of it not enough to even wash your hair but water in tub worked . I didn’t find out about toilet and shower till morning. We arrived at midnight and had just driven through four hours of heavy traffic with road construction or I would have left.when I checked out I told them they acted like no biggie.
Stayed 1 night in Aug 2023

6/10 Okay

Neil

Travelled with family
Liked: Staff & service
Our room had an odor that smelled like the carpet had been wet. There was a fan outside our door, as well, couldn’t wait to leave the room in the AM.
Stayed 1 night in Aug 2023

6/10 Okay

William, Newtown

Not what i expected for the amount charged.
Stayed 1 night in Jul 2023

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The place is completely pet friendly and smells terrible. Our bathroom door would not shut, the toilet seat was broken and the place smelled like mildow and human urine.
Stayed 1 night in Aug 2023

2/10 Terrible

Donald

Disliked: Staff & service, property conditions & facilities
Someone had a dog tied up outside all night and was barking until 10pm and then again at 5am, calothe desk and nothing was done. Will not stay there again
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Clean. Th building is old and need of repair.
Stayed 1 night in Aug 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value; the hotel was in good condition and clean. A larger than normal breakfast area. Very convenient on and off the highway.
Stayed 1 night in Jul 2023

10/10 Excellent

Vanessa, Berkeley Springs

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 121 and the bathroom door was jamming with the toilet. It was terrible. That really needs to be fixed.
Stayed 1 night in Jul 2023

2/10 Terrible

Linda

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Average hotel
Good location, next to a Cracker Barrel. Easy on and off exit. Beds were comfortable, the staff was nice and the breakfast had decent choices. It needs some updating and it could be cleaner around the edges. Our room smelled like dog.
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in , friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Joe

Stayed 1 night in Jul 2023

6/10 Okay

Robert

Travelled with pets
Disliked: Property conditions & facilities
Not the cleanliness and flies in room
Stayed 1 night in Jul 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
We couldn’t connect to wi-fi. The staff was friendly. The breakfast was standard hotel fare.
Stayed 1 night in Jul 2023

8/10 Good

Mary Beth

Travelled with partner
Liked: Staff & service
The only real quality in the room was the bedding and pillows. Walls showed cracks, pleather chair was cracked with holes and rips in it, furniture was just in bad shape. Entrance door weather stripping was non-existent which is probably how we got the dead bug in the bathroom.
Stayed 1 night in Jul 2023

8/10 Good

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities
Older property, but staff was very friendly and room was HUGE! Breakfast was adequate. Quiet and conveniently located.
Stayed 1 night in Jun 2023

8/10 Good

Dianne

Stayed 2 nights in Jun 2023

10/10 Excellent

Aviral

Liked: Cleanliness, staff & service, property conditions & facilities
Good property , clean , nice breakfast !

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay the staff is so nice
Stayed 1 night in Jun 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Just ok
No pets, and had dog barking with in 10 minutes of getting into room. Checkin was good. Room is outdated. Internet/WiFi was barely ok, kept having to reconnect.
Stayed 1 night in Jun 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The toilet needs to be repaired. Otherwise it was nice
Stayed 1 night in Jun 2023