Maison Tulum

3.0 star property
Comfortable Tulum hotel in Tulum City Center with rooftop terrace
VIP Access
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Maison Tulum

Photo gallery for Maison Tulum

Terrace/patio
Breakfast served
Standard Room, 1 King Bed | View from room
Breakfast served
Reception

Overview of Maison Tulum

8.6

Excellent

Popular amenities

  • Restaurant
  • Free WiFi
  • Housekeeping
  • Air conditioning
The price is NZ$115
Price available on 12/4/2024

Explore the area

Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins8 min drive
  • AirportTulum, Quintana Roo (TUY)11 min drive
  • Popular LocationPlaya Paraiso17 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
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Room upgrades when available, plus Silver perks
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Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
TV
Pillow-top bed
Ceiling fan
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 Queen Bed

cleanliness

Highlights

Balcony
Air conditioning
TV
Pillow-top bed
Ceiling fan
Premium bedding
Hairdryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Studio, 1 King Bed

cleanliness

Highlights

Air conditioning
Mini-fridge
TV
Pillow-top bed
Ceiling fan
Premium bedding
Hairdryer
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite

cleanliness

Highlights

Patio
Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Pillow-top bed
Ceiling fan
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Tulum

Located in Tulum, Maison Tulum is in the city centre. Cenote Calavera and Temple of Doom are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and Xel-Há Park.

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Playa Ruinas - 11 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • BABEL Café - 3 min walk
  • El Capitán - 3 min walk
  • Encanto Cantina - 4 min walk
  • La Fournee - 3 min walk
  • Restaurante Mexicano y Bar KALHUA - 3 min walk

About this property

Maison Tulum

Hotel located in Tulum City Center
Take advantage of a rooftop terrace, a garden and a restaurant at Maison Tulum. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Bike hire, coffee/tea in reception and smoke-free property
  • A reception hall, tour/ticket information and multilingual staff
  • A front desk safe and luggage storage
Room features
All guest rooms at Maison Tulum feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Building
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is Maison Tulum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Maison Tulum?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Maison Tulum on 12 Apr 2024 start from NZ$115.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Maison Tulum?

Maison Tulum doesn't offer parking.

What time is check-in at Maison Tulum?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Maison Tulum?

Checkout is at noon.

Where is Maison Tulum located?

Located in Tulum City Center, this hotel is 0.1 mi (0.2 km) from Dos Aguas Park and 2.4 mi (3.8 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 miles (3 km).

Maison Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 534 reviews" "
Rating 8 - Good. 182 out of 534 reviews" "
Rating 6 - Okay. 56 out of 534 reviews" "
Rating 4 - Poor. 24 out of 534 reviews" "
Rating 2 - Terrible. 11 out of 534 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023

4/10 Poor

Eric

Travelled with group
Disliked: Staff & service
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.

10/10 Excellent

Jacques

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Stayed 16 nights in Feb 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service
This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy, Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!