Hotel Hacienda Paradise by BFH
3.5 star property

Comfortable Colonial hotel, walk to Playa del Carmen Main Beach
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Hacienda Paradise by BFH

Photo gallery for Hotel Hacienda Paradise by BFH

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Standard Room
Reception
Superior Double Room | Bathroom

Overview of Hotel Hacienda Paradise by BFH

8.6

Excellent

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
The price is NZ$331
Price available on 1/4/2024

Check out the area

Ave 10 Entre Calle 20 Y 22 Norte, Playa del Carmen, QROO, 77710
  • Popular LocationTaco Mx1 min walk
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationQuinta Alegría Shopping Mall2 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

cleanliness

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Playa del Carmen

Hotel Hacienda Paradise by BFH is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Don't miss out on a visit to Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock - 2 min walk
  • Señor Frogs - 2 min walk
  • McCarthy's Irish Pub - Playa del Carmen - 2 min walk
  • Ambasciata d'Italia Ristorante - 2 min walk
  • La Vaca Gaucha - 2 min walk

About this property

Hotel Hacienda Paradise by BFH

Hotel near Quinta Avenida
Located close to Quinta Alegría Shopping Mall and Playa del Carmen Main Beach, Hotel Hacienda Paradise by BFH provides free continental breakfast, a terrace and a library. Treat yourself to spa services, such as a sports massage, reflexology or a facial. The on-site restaurant, Coloretta, features a poolside location. Free WiFi in public areas and a bar are available to all guests.
Other perks include:
  • Swimming pool with sunloungers and pool umbrellas
  • Bike hire, an outdoor pool and express check-out
  • Concierge services, ATM/banking services and beach towels
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews say good things about the location
Room features
All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as air conditioning and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • HDTVs with cable channels
  • Wardrobes/cupboards, art supplies and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 10:00 AM to 10:00 PM (MXN 150 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coloretta

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Building
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Boutique Paradise
Hacienda Boutique Hotel
Hacienda Paradise
Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel
Hacienda Paradise Boutique Hotel Playa del Carmen
Hacienda Paradise Boutique Playa del Carmen
Hacienda Paradise Hotel
Hotel Boutique Hacienda
Hotel Hacienda Paradise
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel Xperience Hotels
Hacienda Paradise Boutique Xperience Hotels Playa del Carmen
Hacienda Paradise Boutique Xperience Hotels
Hacienda Paradise By Bfh
Hotel Hacienda Paradise by BFH Hotel
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Hotel Hacienda Paradise by Hospitality Wellbeing
Hacienda Paradise Boutique Hotel by Xperience Hotels
Hotel Hacienda Paradise by BFH Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Paradise by BFH have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Hacienda Paradise by BFH?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Paradise by BFH on 7 Apr 2024 start from NZ$328.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Paradise by BFH pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Hacienda Paradise by BFH?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Hacienda Paradise by BFH?

Checkout is at noon.

Where is Hotel Hacienda Paradise by BFH located?

Located in Downtown Playa del Carmen, this hotel is steps away from Quinta Avenida and Quinta Alegría Shopping Mall. Mamitas Beach and Playa del Carmen Main Beach are also within 10 minutes.

Hotel Hacienda Paradise by BFH Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 438 reviews" "
Rating 8 - Good. 144 out of 438 reviews" "
Rating 6 - Okay. 35 out of 438 reviews" "
Rating 4 - Poor. 14 out of 438 reviews" "
Rating 2 - Terrible. 16 out of 438 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Vladimir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good stuff.Good location.Not any more.
Stayed 14 nights in Feb 2024

2/10 Terrible

FERRUCCIO

Travelled with group
Appena arrivi in struttura L addetto non sa nemmeno se hai pagato o meno, ti lasciano la carta per entrare in camera legata con il nastro..le camera e’ degli anni 70 senza alcuna manutenzione interna,la doccia esce l acqua a gocce..si salva solo la zona perché è in centro..davvero pessimo e non corrisponde assolutamente alle foto..!!!!
Stayed 11 nights in Feb 2024

10/10 Excellent

Adolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind.
Stayed 4 nights in Feb 2024

6/10 Okay

Rajen

Travelled with family, Business traveller
Liked: Staff & service
The breakfast employees very disorganized
Stayed 9 nights in Jan 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

4/10 Poor

Rob

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We got there for a 4 night stay. Upon arrival tv, didn’t work, air conditioning did’t work, and had no hot water. We were told maintenance would be there in 20 minutes. An hour and a half later they showed up and fixed air conditioning and half way fixed tv. We had cold showers for two days at which point we had luke warm showers. On the third day there was no propane so no hot breakfast. Location is great though. We had stayed there before and would consider again.
Stayed 4 nights in Dec 2023

2/10 Terrible

CHIRAG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be blacklisted. Our family vacation experience was disaster staying at the hotel since we checked in day 1. We were starting from low bar as our first choice hotel fell through turned out to be scam booking through Expedia. To our dismay there was no hot water available, for entire 5 days of our trip. Cockroaches in bathroom in each of the 3 rooms, all rooms had musty odor, towels provided had stains looked like blood, no phone in room, no microwave. We were stuck and out of luck as everything else was sold out. Location is convenient to Playa beaches and downtown area. how do you run hotel with no hot water ? Expedia needs to do better job listing properties on their site, vet out reviews as of writing review property had 8.6 rating which is scam. do not book even as last option.
Stayed 4 nights in Dec 2023

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I can honestly say this is probably the worst hotel I have ever stayed at. There was no hot water for the first two days of my stay. Even after they "fixed" the issue, the hot water was not hot, it was more lukewarm. Pros: - The front desk staff were helpful and pleasant to speak with. - The free morning breakfast was good. Each day there were changes to the menu. Cons: - No hot water for two days and lukewarm afterwards. - Do not stay in the rooms by the restaurant because they play music early in the morning (around 7:15am) which can be heard in the room. - The sheets and towels had stains on them. - No shower gel or shampoo is provided. - The bed was not comfortable. It was very firm. All in all, I would not recommend this hotel.
Stayed 8 nights in Dec 2023

4/10 Poor

daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Omg no fridge In Cancun no coffee machine .. The restuarant , ,get this they charge for cream for coffee then turned it into a great big deal .... waitress was lacking people skills !! blocks from the beach stay away
Stayed 13 nights in Nov 2023

2/10 Terrible

Robin

Travelled with family
Disliked: Staff & service, property conditions & facilities
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
Stayed 8 nights in Oct 2023