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Alaya Tulum

3.5 star property
Ocean-view hotel with a beach bar, near Tulum Beach
VIP Access
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Alaya Tulum

Photo gallery for Alaya Tulum

Suite, 1 King Bed, Beach View, Oceanfront
Panoramic Villa, 2 Bedrooms, Ocean View | View from room
Suite, 1 King Bed, Beach View, Oceanfront
Suite, 1 King Bed, Beach View, Oceanfront | View from room
Family Villa, Balcony | Bathroom

Overview of Alaya Tulum

Reviews
9.6

Exceptional

Highlight
  • Cleanliness is scored top 10% in Tulum by travellers.

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • GymGymGym
  • LaundryLaundryLaundry

Explore the area

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture11 min walk
  • Popular LocationPlaya Paraiso21 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)112 min drive
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Room options

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
Laptop-compatible safe
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
Laptop-compatible safe
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Family Villa, Balcony

Family Villa, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Rainfall showerhead
Bathrobes
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

View from room
Hotel Shibari Tulum - Restaurant & Cenote Club
Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (82)
The price is NZ$1,080
for 1 night
includes taxes & fees
30 Apr - 1 May
Hotel Shibari Tulum - Restaurant & Cenote Club

About the area

Tulum

Located on the beach, Alaya Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 11 min walk
  • Tulum Mayan Ruins - 16 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive

Restaurants

  • Rosa Negra Tulum - 7 min walk
  • La Taqueria - 10 min walk
  • Casa Jaguar - 9 min walk
  • Cenzontle - 9 min walk
  • Gitano - 7 min walk

About this property

Alaya Tulum

Hotel near Tulum Beach
A beach bar, a terrace and a garden are just a few of the amenities provided at Alaya Tulum. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a massage, a manicure/pedicure or a facial. Be sure to enjoy international cuisine at the on-site restaurant. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, tour/ticket information and wedding services
  • Concierge services, a water dispenser and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Alaya Tulum boast perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–noon for a fee: USD 15–30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Biodegradable drinking straws available
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Airport shuttle fee: USD 360 per vehicle (return, maximum occupancy 5)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Is Alaya Tulum pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Alaya Tulum?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Alaya Tulum on 19 Apr 2024 start from NZ$643.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alaya Tulum?

There is free parking nearby.

What time is check-in at Alaya Tulum?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Alaya Tulum?

Checkout is at noon.

Does Alaya Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 360 per vehicle applies.

Where is Alaya Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK is 2.6 mi (4.2 km) away.

Alaya Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 261 out of 313 reviews" "
Rating 8 - Good. 36 out of 313 reviews" "
Rating 6 - Okay. 7 out of 313 reviews" "
Rating 4 - Poor. 3 out of 313 reviews" "
Rating 2 - Terrible. 6 out of 313 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location of Alaya is what makes this property an amazing stay. Stefan from the front desk was very friendly and helpful. He guided us through the best tourist spots, dining options and accommodated all of our requests making us feel like VIPs. The yoga and soundbath session was also extremely relaxing! Thank you -Santosh K.
Stayed 5 nights in Apr 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Good location
Stayed 8 nights in Feb 2024

10/10 Excellent

Cale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the treehouse style places.
Stayed 2 nights in Jan 2024

10/10 Excellent

cynthia, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit but won’t be the last. Loved it.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Korosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was super friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place
Stayed 1 night in Aug 2023