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Reviews of Travelodge by Wyndham Banning CA Near Casino/Outlet Mall

2 out of 5
Travelodge by Wyndham Banning CA Near Casino/Outlet Mall
1700 W Ramsey St, Banning, CA

Reviews

6.8
Rating 10 - Excellent. 244 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 199 out of 1001 reviews" "
Rating 4 - Poor. 137 out of 1001 reviews" "
Rating 2 - Terrible. 129 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Won Seo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Apr 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Laura on 20 Apr 2024
Thank you for you rating, we hope to see you again soon.

6/10 Okay

PAUL

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The chairs in the room were not clean.
Stayed 2 nights in Apr 2024
Response from Laura on 19 Apr 2024
we take the value in your report regarding the condition of the chairs. We will act on this complaint seriously and will fix the problem.

2/10 Terrible

Rachel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in, got into our room, and left before putting our bags down. The pictures of the reception area and rooms are not of the actual hotel. When I checked in, the receptionist girl barely spoke to me and didn’t really respond when I tried to make conversation. Our room (room 121) was towards the freeway at the end of the building and was not sound proof in the slightest bit. The furniture and bed comforter were so dirty and stained that I felt uncomfortable putting my things down. There was stuff on the walls and glitter on the floor, I kid you not. My husband and I left, and ended staying at the hotel next door. I didn’t bother trying to get a refund either. The only positive was I called earlier in the night to ask about late check in and Harvey, whom I spoke to on the phone, was pleasant.
Stayed 1 night in Apr 2024
Response from Laura on 16 Apr 2024
We sincerely apologize for your unpleasant experience as a guest at Travelodge. I assure you that the matter will be looked into.

10/10 Excellent

Ezra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train and traffic traffic
Stayed 1 night in Apr 2024
Response from Laura on 16 Apr 2024
Thank you for sharing your rating. We am sorry about the train and and traffic.

6/10 Okay

Fernando

Travelled with family and small children
Needs updating very old
Stayed 1 night in Apr 2024
Response from Marie on 12 Apr 2024
Thank you for your reveiw.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Apr 2024
Response from Laura on 13 Apr 2024
Thank you for staying with us we will love to see you again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed
Stayed 1 night in Dec 2023
Response from Laura on 13 Apr 2024
We are so happy to hear about your great experience! Pool was open.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Laura on 16 Apr 2024
We are so happy to hear about your great experience! We hope to see you again soon.

8/10 Good

Andre

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was noisy. Someone was banging on doors and hollering in the middle of the night.
Stayed 1 night in Mar 2024
Response from Laura on 18 Mar 2024
I am very sorry to hear that you experienced was such an inconvenience. If you would of called the front office I am sure they would of called the guest.

6/10 Okay

Paul

Stayed 1 night in Mar 2024
Response from Laura on 13 Apr 2024
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Mingnarto

Stayed 1 night in Mar 2024
Response from Laura on 13 Apr 2024
We you so much for the review. We hope to see you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fit our requirements
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
We are glad to hear about your great experience! We hope to see you again soon!

6/10 Okay

John

Disliked: Property conditions & facilities
Room was in fair condition. Other customers made sleep difficult.
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
Thank you for staying with us, we will love to see you again soon.

2/10 Terrible

Stevan

Travelled with family
Disliked: Staff & service, property conditions & facilities
This room (222) should be heavily discounted because I hear every vehicle on the major highway. They can’t change the room because they said it’s the last one. By far the worst room I ever had. Try it on your own if you don’t believe me. Shameless to advertise rooms like this….
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
We are sorry to hear that our motel was not up to your standards.

8/10 Good

Rodney

Stayed 1 night in Mar 2024
Response from Laura on 13 Apr 2024
Thank you so much for your rating. we are glad you like our motel.

10/10 Excellent

Shante

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very nice and the manager is the best housekeeping is great as well .
Stayed 5 nights in Mar 2024
Response from Laura on 11 Mar 2024
We are so happy to hear about your great experience! We hope to see you again soon. I will show the staff your kind words.

10/10 Excellent

claudia

Liked: Cleanliness
Everyone is soo nice and helpful
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
Thank you for staying with us, we hope to see you again soon.

10/10 Excellent

margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent good parking
Stayed 1 night in Feb 2024
Response from Laura on 3 Mar 2024
Thnk you so much for your business! We're glad we exceeded your expectations.

4/10 Poor

yucely

Disliked: Cleanliness, amenities
Smell and too noise
Stayed 6 nights in Feb 2024
Response from Laura on 3 Mar 2024
We are sorry to hear our motel was not up to your standard. We hope to better your experience next time.

8/10 Good

Earl

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Laura on 3 Mar 2024
Thank you so much for your rating, we are glad you like your stay. Hope to see you again soon.

6/10 Okay

mary

Stayed 1 night in Feb 2024
Response from Laura on 13 Apr 2024
We appreciate you taking the time to rate your stay. We hope to see you again soon.

8/10 Good

Raúl Vertiz

Stayed 1 night in Feb 2024
Response from Laura on 16 Apr 2024
Thank you for your business! We're glad we exceeded your expectations.

8/10 Good

Filiberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Laura on 19 Feb 2024
Thank you so much for the rating.

8/10 Good

Greg

Stayed 1 night in Feb 2024
Response from Laura on 19 Feb 2024
Thank you for staying with us, we hope to see you again soon.

6/10 Okay

Desirae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice updated room. One of the lamps didn’t work but the room was well lit so it made up for it.
Stayed 3 nights in Jan 2024
Response from Laura on 29 Jan 2024
Thank you so much for your review, hope to see you again soon.

10/10 Excellent

Heydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service
Stayed 1 night in Jan 2024
Response from Laura on 29 Jan 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Response from Laura on 28 Jan 2024
Thank you so much for your rating, we are glad you like our friendly staff.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Jan 2024
Response from Laura on 28 Jan 2024
Thank you so much for your review. We hope to see you again soon.

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Laura on 21 Jan 2024
We,re sorry that your experience wasn't amazing.

10/10 Excellent

Cristobal

Stayed 1 night in Jan 2024
Response from Laura on 18 Jan 2024
Thank you so much for your rating, we are glad you like your stay.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay.Going back tomorrow
Stayed 1 night in Jan 2024
Response from Laura on 21 Jan 2024
Thank you so much for your kind words.

2/10 Terrible

Emily

Business traveller
The bathtub was disgusting, dirty and there was no toilet paper in the bathroom. The room had a terrible smell to it.
Stayed 1 night in Jan 2024
Response from Laura on 18 Jan 2024
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet yor needs and expectations.

8/10 Good

Glenroy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Laura on 10 Jan 2024
Thank you for you nice rating. We hope to see you again soon.

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful ☺️
Stayed 1 night in Dec 2023
Response from Laura on 10 Jan 2024
Thank you so much for your nice comment.We hope to see you again soon.

4/10 Poor

OKSOON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old funiture&microwave, too small speace
Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
We are sorry that your stay wasn't up to your standards.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great!!!
Yes very fast service and fast access to room!
Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
Thank you so much for staying with us, and we are glad you had a great experience with our staff member and service.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, terrible room
Stayed 2 nights in Dec 2023
Response from Laura on 7 Dec 2023
We're sorry that your experience wasn't amazing. We hope you'll give us another shot soon.

2/10 Terrible

LuAnn

Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
We are sorry to hear our motel was not up to your standard. We hope to better your experience next time.

4/10 Poor

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reservation listed 2 queen beds. Actuality beds were doubles at the most
Stayed 1 night in Dec 2023
Response from Laura on 7 Dec 2023
All our two beds are queen size, we dont have any doubles. We are sorry to hear that your room is not up to your standards.

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty comfortable and clean for the price!
Stayed 1 night in Nov 2023
Response from Laura on 4 Dec 2023
Thank you for your comment. Hope to see you again soon.

2/10 Terrible

Gabriela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El baño está sucio y la cama huele mal no lo use me fui a la hora
Stayed 1 night in Nov 2023
Response from Laura on 27 Nov 2023
We're sorry that your experience wasn't amazing. We hope you'll give us anothe shot soon.

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura on 20 Nov 2023
Thank you for your rating. We hope to see you again!

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great
Stayed 1 night in Nov 2023
Response from Laura on 20 Nov 2023
Thank you for staying at Travelodge . We hope to see you again soon!

10/10 Excellent

Juanita

Travelled with partner
Liked: Staff & service
It’s ok for a one night stay
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
Thank you for sharing your experience, we hope to see you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
Thank you so much for taking the time to leave a good rating. We are looking forward to seeing you again soon.

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Laura on 19 Nov 2023
Thank you for you great rating. Hope to see you again soon.

8/10 Good

Naomi

Stayed 1 night in Nov 2023
Response from Laura on 7 Dec 2023
Thank you so much for your rating.

10/10 Excellent

Cristobal

Liked: Cleanliness, property conditions & facilities
Evreting is good
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
We appreciate your great rating. We look forward to seeing you again soon.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
I’ll rate it at one price was too high for we got.
The room needs work the sink was clogged paint was peeling the shower rod was put up improperly. The security cameras on the steps were broken off, and a whole bunch of bird nests on top of it.
Stayed 1 night in Nov 2023
Response from Laura on 16 Nov 2023
Are you sure you didnt get the wrong motel? We dont have camera on our steps ( all our camera is on the roof top), I checked all camera there isnt any birds nest. We have no peeling in the bathroom.