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"Rooms are basic"

"You should follow the driving instructions that the hotel will email to you. Google Maps will take you to the wrong side of the building, on a non-through street. They have a parking spot to unload your luggage, then overnight parking is in a nearby parking garage. The room on the park side was very spacious, with great views and a nice bathroom and shower. "

"We greatly enjoyed our stay. Room and bathroom were incredibly spacious, especially for a European hotel. Perfect location that was a few steps from great restaurants and shops. Spas were only a short walk away as well. Room was very cozy and felt like we stepped into a scene from “Beauty and the Beast.” Also loved that the room bath had tap water and the mineral water that you could use to draw your own thermal bath in your room. Shower head was a bit tricky to position so that water didn’t escape the tiny shower door while showering. Would stay here again and recommend it to others."

"The room was fine and clean. Apparently breakfast was included (we had to pay for it) but no information was given to us and the restaurant was closed "

"Amazingly friendly and helpful staff, luxurious environment, highly recommend "

"no a/c. "

"Very good"

"The facilities were excellent. The location to the Christmas market was perfect. Highly recommend!"

"Everything was tremendous. The staff was very helpful and courteous and our room was perfect for our needs. We will definitely stay here again next time we visit. "