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"What an amazing hotel & room. This is one of our favorites of all time. We stayed for 3 nights Food: Every meal was fantastic as we ate breakfasts and dinners at the hotel. The fry jacks at breakfast were superb. The prices were reasonable for the meal we ate. The selection changed at each meal. Even our picky eater was very happy. Highly recommend the cheese tasting which you will need to reserve in advance. We lucked out and were able to join due to a cancellation. Staff: Very helpful and super friendly. Superb service. We got the feeling that the staff wants the hotel to succeed and is concerned about each detail. Room: We stayed in the Luxury suite. The view from the balcony was stunning. We were one of the highest rooms. There were a lot of steps to get to the rooms up top(~136 of them), but totally worth it if you can do it. The 'outdoor' shower was a great experience. The room had two showers; the outdoor one overlooking the jungle was something. The room was very clean and well-stocked, including water. Make sure you have a flashlight or a phone with a light for walking around at night. Tours: We booked the ATM(caves) and Mayan ruins tours through the hotel. The tour guides were very knowledgeable and fun. The ATM caves were the highlight of the trip. As long as you keep active and don't have serious knee or back issues, this was a truly unique and memorable experience. The artifacts were left untouched(other than a few mishaps with tourists)."

"Everything was great. Maddie, the concierge, made it special. "

"We loved the food and the birding!"

"The owner Joyce was so sweet. She greeted us when we arrived and also when we were checking out. The place was exactly as it appears online. It was beautiful!!!. I highly recommend this place. "

"The room was beautiful, and the river view exquisite!"

"Pool and onsite restaurant were fantastic"

"staff was super friendly and attentive. Meals were great same menu seven days a week Lots to do on the property?"

"Nice big rooms with big bathrooms and showers - On-site Chinese restaurant and others nearby - Good new AC, lots of water pressure and hot water - Friendly and helpful staff "

"Chan Chich is an exquisite adventure melding together experiencing Mayan Ruins, jungle experience with a conservation twist. We loved our daily interactions with staff to include Cali who is an expert mixologist, Emil who made everything look easy, Sean who always had a smile, and the wonderful cook Ian. Every meal was absolutely amazing! Maria and Abdiel took care of all our needs at reception including booking excursions and chartering flights. And of course our expert guides Ruben and Louise who knew every bird and the Gallon Jug Flora and Fauna like professors. They are able to share their knowledge about archaeology, medicinal plants, and wild edibles. They know every animal and animal trail and to be on a tour with them in action is truly an experience of a lifetime! I would tell all my friends about this location and go back again! Thank you Chan Chich & Ruben/Louise! "