Rifenal Holidays from NZ$2,329

There was hair in the shower and the house keeping did not clean my room or change my sheets through my whole stay. Don’t stay here

I only have two negatives about my stay, and that is, the room smelled rancid. As if it was moldy. Additionally, the bed was very uncomfortable. For the price, I would opt out of staying there again.

This hotel was top tier for the price. The staff were incredibly helpful and polite, and the rooms were clean.

It was amazing, the view was great and my cleaning staff for the duration of my stay was so nice and kind. Everyone was! Shoutout to the hotel, I'll definitely be back if plans work out!

The bathroom layout was awkward—it required closing the door just to access the sink. The closet door wouldn’t stay open and kept swinging shut while I was changing. The TV was noticeably dusty, and while minibar snacks weren’t replaced after being eaten, some tasted old and stale. The window panels had tape annd appeared damaged, as if they had been broken previously, and several of the window shades were not functioning properly or wouldn’t close at all. That said, the bed was comfortable, and the rest of the room and bathroom were clean. The staff was friendly and accommodating, which I appreciated. I also liked the added security of needing a key card to access the elevator, and the smart TV was a nice feature. However, getting to the hotel was extremely frustrating due to ongoing construction. One-way traffic and constant road closures made parking very difficult, often taking hours to figure out a route. The parking validation was a nice touch, though. One night, the crowd in the hotel felt a bit off, which impacted the overall experience. Considering the price I paid, I expected the room to be immaculate. Overall, I don’t believe this hotel should be rated as “wonderful” on Expedia, and I wouldn’t choose to stay here again.