Pet Friendly Hotels & Resorts in Ridgeland from NZ$97

"This resort has so much potential to be a 5 star hotel. However, there’s some things that have to be addressed. Housekeeping is shaking. Our coffee area had old coffee drippings on the border. The bathroom was full of hair from previous guest. We stayed on the second floor and you could hear peoples dogs barking. There was a wedding that weekend and the reception went pretty late, music blaring but that’s fine. The issue came after the wedding the wedding party was hanging out in the hallway. Loud, thudding sounds and running back and forth. I was so annoyed. The bell man didn’t speak to us the entire weekend. We didn’t get a parking decal at check in nor instructions on the appropriate place to park. The gate attendant had to tell us when needed the whit rage for the car. Not only that we didn’t get scheduled room service. So at 3 we had to call and ask for it. Heather was so generous to try to make the room service issue right. She’s so kind and very nice. We were at the pool mid day and there were kids in the adults only area. I notified the front desk and they said they would send security. They did not. So the kids continued to annoy the patrons. You could see the frustration from the yelling, splashing and the ball constantly bouncing on their faces as well as ours. The driftwood wings at the bar are the best! Mikey is a fantastic bar tender. The wings by the pool are decent but not worth the price. I was charged $29 for 8 wings. "

"Clean room. Great staff. Everyone was helpful and willing to help. Wonderful views of the ocean. "

"Took a minute for someone to come and check us in, but it was late and she was super friendly. Room was great, clean and comfy. Nice to have a kitchenette. Only issue was parking. Lot behind the hotel was full. We were told to park in the garage and they texted us a code so we wouldn’t be charged. At first the garage screen said $30 due so we scanned the code again and it charged us $26. We ended up paying bc there were several cars behind us waiting to leave. Not sure if this was a mistake or if we had to be out by a certain time (if so, we weren’t told that) but it was annoying after paying the hotel $30 for parking! Aside from that and a very rowdy bar area (weekend before Saint Patrick’s Day, so understandable)…the room was nice, the hotel was interesting (loved hearing about the history!) and the front desk ladies were super nice. Would stay again if parking was resolved. "

"Staff at the pool area did not take our complaint seriously. When the maintenance people were installing the shelving for an outdoor bar area, they dropped the whole shelving box over. There was a mother with her baby nearby and the shelf nearly hit the baby. It was a close call. We informed the staff about this but they basically did nothing. Kids continued to play around the area. It was. Dangerous situation that could have been tragic. Other than that, the hotel was nice. "

"Was very well kept up and staff were friendly. Loved the drink tokens for 2 free drinks at the bar as well! Would definitely stay again. "

"Very nice place will be back"