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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property
Suburban hotel in Glen Allen with free parking
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Extended Stay America Select Suites Richmond Innsbrook

Lobby
Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
The price is NZ$154
includes taxes & fees
30 Sept - 1 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Studio, 2 Queen Beds, Non Smoking
Extended Stay America Select Suites - Richmond - West End - I-64
Pet-friendly
Parking included
Free WiFi
Air conditioning
5.6 out of 10, (1005)
The price is NZ$151
includes taxes & fees
30 Sept - 1 Oct
Extended Stay America Select Suites - Richmond - West End - I-64

About the area

Map
10060 W Broad St, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 6 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 11 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Silver Diner - ‬16 min walk
  • ‪Five Guys - ‬18 min walk

About this property

Extended Stay America Select Suites Richmond Innsbrook

Hotel in a shopping district
At Extended Stay America Select Suites Richmond Innsbrook, you can look forward to laundry facilities, a gym and conference space. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Express check-out, a TV in reception and smoke-free property
  • A front desk safe, a vending machine and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Weekly housekeeping

Business services

  • Conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Frequently asked questions

Is Extended Stay America Select Suites Richmond Innsbrook pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Select Suites Richmond Innsbrook?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites Richmond Innsbrook on 30 Sept 2024 start from NZ$154.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Select Suites Richmond Innsbrook?

Self-parking is free at this property.

What time is check-in at Extended Stay America Select Suites Richmond Innsbrook?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites Richmond Innsbrook?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Extended Stay America Select Suites Richmond Innsbrook located?

Situated near the airport, this hotel is 2.5 mi (4 km) from Virginia Hospital & Health and 2.6 mi (4.2 km) from Elk's Lodge. Short Pump Town Center and Regency Square Mall are also within 6 miles (10 km).

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 147 out of 601 reviews" "
Rating 8 - Good. 135 out of 601 reviews" "
Rating 6 - Okay. 89 out of 601 reviews" "
Rating 4 - Poor. 93 out of 601 reviews" "
Rating 2 - Terrible. 137 out of 601 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Arif

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very bad conditions and also bathroom conditions very bad and lot of mosquito I recommend no good
Stayed 1 night in Aug 2024

2/10 Terrible

Kristal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and cockroaches crawling everywhere!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Joy

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
Stayed 1 night in Aug 2024

2/10 Terrible

Aron

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2024

10/10 Excellent

William

No
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, front desk lady is great. Also above and beyond
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Liked: Staff & service
Sketchy
Stayed 2 nights in Jun 2024

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here!
Not a good place to stay, seemed more like a housing project. I booked a room for me, husband, disabled son, and mother in law. The room i booked was 2 double beds and sofa bed. There were 2 towels in the room and we needed sheets for sofa bed so i went to front desk to get sheets and one more towel and i was charged for sheets and towels, he said i could pay at checkout. Also there was a big sign in lobby saying about the hot breakfast offered so i asked where breakfast was in morning and was told there isn't breakfast there. I pointed to the sign and the clerk just walked away. Checkout was by 11am next morning and we wanted to leave earlier but metal door down at office counter and no one even available by phone until after 10am.was afraid what kind of fees would be added to my bill for not paying for sheets. Worst overnight experience ever, and will never stay at another extended stay again
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
To be an Extended Stay America this is probably the worst I have seen. As soon as you walk in you smell weed the floors are visibly dirty, the luggage cart is bend with one wheel off the ground, the room was definitely not clean pictures visibly stained, the floors are literally black from not being clean, fridge had food debris is it, chairs were dirty ugh just everything, my grandbaby could not even play with his toys on the floor,Only allowed to change towels out so for 5 people we were only allowed 2 towels,2washclothes and 1 bath mat. Not sure how this property passes any inspections. Used this hotel when in desperate need but will never use it again or recommend anyone use it and if the brand allows all hotels to be in this condition they will not be ver have my business.
Stayed 1 night in Jun 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
Stayed 6 nights in Jun 2024

6/10 Okay

Toni Lewis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
no service at front desk
Waited ten minutes before someone was at front desk.
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Cleanliness is definitely a issue, the music has been loud from the other guest adjacent to the room, the room above the children stomping or running until 9pm -10pm every night, the wandering of guest or non guest like they are on drugs, the smell of weed when you come in the door, the staff has been great at the desk but definitely there is a issue with housekeeping and maintenance, you only get 2 towels for 4 people, very out dated stove hardly works, dishwasher does not work, the phone and internet service is horrible, thankful though while we need it but would not recommend.
Stayed 2 nights in May 2024

4/10 Poor

Clayton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a cheaper price
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to do better!
This stay was not up to par. My family and I were not satisfied with our stay or room at all! They did not have our room that was reserved a month in advance and the alternative room that was given was ok, but it was not clean what so ever. Both bathrooms were disgusting when it came to the bed sheets and the bathroom. We had to buy our own cleaning supplies to clean and it still was not clean even after that. Bugs were very much present and because we had a 3 month old with us we did not complete our stay. The atmosphere did smell clean and the people around the hotel gave the wrong impression of what kind of hotel it was. I am not the type of person who gives reviews like this, but this hotel was NOT suitable for even a 2 night stay!
Stayed 2 nights in May 2024

4/10 Poor

Jon-Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving there was very limited staff(1 person), so we had to wait 5-10 minutes to start checking in. Then the system went down and it took longer. When the person asked if we would like to see the room first...that should have been where the journey ended. We inspected the room and it had damp, sticky floors and the air was very stuffy due to the ventilation not being on. We checked in, went to our event and then returned late and our keycards would not get us in the hotel door. We were stuck outside with another guest at night. I was able to find another door, but this only worked because it happened to be propped open!(unsafe #2). Our floors were still damp even with air on and the whole hotel reeked of weed. Then when inspecting the beds for bedbugs/cleanliness I found 2 fleas, and a few midges(biting sand fleas or gnats). There were also numerous stains on the linens and mattresses. Thankfully we only live 1.5 hours away. We had only gotten a room so we didnt have to drive home after midnight, but we did because it was the better option than staying at the hotel.
Stayed 1 night in May 2024

4/10 Poor

Dorcas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First floor had bed bugs Second floor had roaches Third floor smelled like mold? But the staff was wonderful!!! Very nice and helped out where they could
Stayed 1 night in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
I left that terrible room
Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Desk lady was very nice. Entire hotel smelled of cigarettes. Room was a very nice room honestly but the beds were very uncomfortable. The sofa pullout bed was in very poor and dirty Condition
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Stayed 1 night in Apr 2024

10/10 Excellent

Carlistle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Carlistle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Carlistle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024