"No AC. We did have a balcony. Had to leave all the windows open. The room was stuffy and the bed uncomfortable. I do like visiting Europe to see the sights. But it feels like I am living in 1950,s America as a kid. No AC, small room, no ice, noise outside, windows open. Wake up Europe its the 21st century."
"Check in & out we’re great.
The young man who checked us in (we are a group of 8) was outstanding, smart, kind and very helpful. He’s a keeper!
A true multi tasker times 5!!"
"Check in was great very friendly and helpful having an apartment rather than a hotel room was just the right thing for a four day stay. Everything was there that you needed. Would definitely recommend if you are staying in Interlaken"
"Staff was Extremely helpful & nice!!! Well-kept older hotel, close to train station & AC worked very well… in a quiet area of old town
Would stay here again"
"We were in the Guesthouse which is the 'budget' rooms of The Hey Hotel. Room was clean, beds comfy, excellent breakfast. View from both our rooms was out onto the roof terrace of the next door building about a metre away.
The rooms would benefit from a voile curtain for privacy without drawing curtains. This didn't really spoil our 2 night stay as we were only in the room to sleep.
Easy access to Ost station, No 21 bus. And walkable to West Station."
"Older hotel that has not been renovated but was clean and the beds were comfy (most important!). Decent amount of space in the room. Disappointed that the AC was not working during a heat wave. The pool looked really nice. Overalll a nice stay and happy breakfast was included. I understand it is high season but not what I would call worth $400/night."