Dear Carolyn,Thank you so much for your kind words! We're thrilled to hear that you had an amazing stay and found everything convenient for your travels. Our team works hard to ensure a pleasant experience for all our guests. We hope to welcome you back again soon!

Dear Guy,Thank you for sharing your feedback with us. We apologize for any confusion regarding the pool and spa access. We appreciate your understanding and are glad to hear that Expedia was able to offer compensation. We value your input and will use it to improve our communication with future guests. We hope you had an enjoyable stay overall and would love the opportunity to welcome you back in the future. Thank you for choosing our hotel.

Thank you for taking the time to leave a perfect review!

Thanks so much for taking the time to share your kind comments.The staff and I are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.

Thank you for sharing your experience during your stay with us over the Easter weekend. We are pleased to hear that you enjoyed the convenience of having a restaurant on-site, as well as the proximity to a nearby convenience store. We are glad that you found the free parking to be a valuable amenity. It's wonderful to know that you appreciated the room and the view, despite overlooking the airport runway. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel.

Thank you for your kind feedback! We hope to welcome you again in the future!

Dear Yukiko,We regret any miscommunication that may have occurred during your check-in process. To provide clarification, breakfast was not included in your reservation. However, as a valued Expedia VIP member, you are entitled to a credit of 2526 ISK that can be utilized for any food and beverages, including breakfast. This credit equates to a discount of over 50%, but it does not cover the cost entirely. We apologize if this information was not clearly communicated to you during check-in, but hope that the refund exemplifies our dedication to delivering the highest standard of customer service.We regret any confusion caused by the discrepancy between the room amenities and the actual features available. Your comments regarding the spa/pool operating hours have been duly noted, and we will review our schedules to better accommodate our guests' needs.We appreciate your understanding and patience during your stay, and we hope to have the opportunity to exceed your expectations in the future. Should you choose to stay with us again, please do not hesitate to contact us directly so we can ensure a more enjoyable experience for you.Thank you once again for your valuable feedback.Warm regards,Reykjavik Natura Front Desk

Thank you for sharing your feedback. We are sad to hear that your room did not exceed the standard you have expected from us. Regarding breakfast, it is unfortunately not included in the rate, however Expedia has offered a discount for food and beverages which was successfully redeemed. Once again, thank you for the feedback and we will take it for our improvements. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.

Thank you for choosing our hotel,and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Thank you for your kind feedback!

We appreciate for taking your time to give us a feedback. We are glad you enjoyed your stay. Hopefully, to welcome you again in the future!

Thank you for choosing our hotel and taking the time to write a review! We look forward to welcoming you back to our hotel in the future.

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Thank you so much for sharing your experience with us. We're using your feedback to make some important changes to make things better and I hope we see you again soon.

Thank you for choosing our hotel, and for taking the time to submit a review!

Dear Mary,Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.

Thanks so much for taking the time to share your positive comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.

Thank you for the perfect score!

Dear Paul,Thank you for your kind words!Were thrilled to hear that your stay was great. We wish to welcome you back in the future.Best regards,

Dear Emily,Thank you for the review.I am happy that your stay was alright and I have shared the feedback with our team to look into.I hope we have a chance to welcome you back in the future.

Thank you for choosing our hotel, and for taking the time to submit a review!

Thank you for giving us a perfect rating

Thank you for choosing our hotel, and for taking the time to write a review.Thanks for placing your trust in us and your willingness to share.We hope to see you again soon!

Thank you for choosing our hotel, and for taking the time to leave a review! We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.

Thank you for choosing our hotel, and for taking the time to write a review

Dear Rosemarie,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. If there is anything we can do for you, please do not hesitate to contact us directly!Kind regards,Front Desk Staff

Thank you for leaving us such a wonderful review.

Thank you for leaving us such a wonderful review.

Thanks for taking the time to share your feedback with us.We are sorry if our service left something to be desired. We hope to make your next stay perfect!

Thank you for leaving us such a wonderful review.

Dear Nkiruka,Thank you for the great rating, and such a lovely review.Best regards,Reykjavik Natura Reception

Dear Eleanor,Thank you for the great rating.Best regards,Reykjavik Natura Reception

Dear guest,Thank you for the great rating.Best regards,Reykjavik Natura Reception

Dear Anil,Thank you for the review, hope you stay with us again in the future so we can add the extra four stars on top of those six.Best regards,Reykjavik Natura Reception

Dear Julia,Thank you for the great rating.Best regards,Reykjavik Natura Reception

Dear Azadwinder,Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Best regardsReykjavik Natura Reception

Dear Emilee,Thank you for the great rating.Best regards,Reykjavik Natura Reception

Dear writer of such a wonderful review,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best regards,Reykjavik Natura Reception

Dear Liam,Thank you for your kind review.Best regards,Reykjavik Natura Reception

Dear Michael,Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Best regards,Reykjavik Natura Reception

Dear Arisbel,Thank you kindly for your review, we appreciate it.best regards,Reykjavik Natura Reception

dear Jan,Thank you for the nice comment :)Best regards,Reykjavik Natura Reception

Thank you for your review, we value your opinion when it comes to our hotel. I am so glad that you enjoyed our restaurant's breakfast options and hope to welcome you back to our hotel soon! Thank you for choosing Reykjavik Natura Hotel.

Thank you for your kind words. We appreciate your feedback and hope we can welcome you again in the future!

Thank you for the feedback!

Thank you for your feedback. We are sorry that our services and amenities did not meet your expectations. We have always pride ourselves on excellent service and this review have opened our opportunity to get better in the future. We will discuss your feedback with the team to ensure that all necessary information about your booking is provided ahead of time to avoid surprises on your arrival. We will also make sure that our restaurant would know how you feel about the food. We really hope that this will not deter you from visiting us soon.

Thank you for your feedback!

Dear Adrian,Thank you for your 10/10 rating, we really appreciate it.Best regardsKristofer E. BlancoReykjavik Natura Reception

Hi Jolanta, thank you for your review. We at Reykjavik Natura Hotel value your opinion! Thank you for choosing to stay at our hotel!

Dear Mark,Thank you for your kind words and the 4/5 rating!Best regards,Kristofer E. BlancoReykjavik Natura Reception