Front of property - evening/night

Reviews of Ye Olde Bell Hotel & Spa

4 out of 5
Ye Olde Bell Hotel & Spa
Barnby Moor, Nottinghamshire, Retford, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 167 reviews" "
Rating 8 - Good. 63 out of 167 reviews" "
Rating 6 - Okay. 15 out of 167 reviews" "
Rating 4 - Poor. 9 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Mar 2024

10/10 Excellent

martyn

Stayed 1 night in Dec 2023

4/10 Poor

Rob

Business traveller
Liked: Staff & service, property conditions & facilities
Loud music playing until 1am on a Tuesday. Reception was not helpful when complaining about the noise. No good for a week time business trip. Otherwise staff were very nice and the hotel has a nice charm.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

4/10 Poor

Tom

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was very disappointed to find out on arrival that the spa was at extra cost £50 for 2 hours and required booking. This is not clear on this website and was the whole reason we booked this hotel. The hotel itself was very charming and the staff were friendly. This websites needs to state the spa is at extra cost and requires booking, I booked multiple rooms and must say we were all extremely disappointed given the price
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bridie

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and the room was lovely x
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Aug 2023

8/10 Good

Kelly

Stayed 1 night in Aug 2023

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to do better
Delightful old building however that doesn’t excuse the poor state we found our room in. Basically the room was unkept dirty carpet, lots and lots of cob webs spanning over 3ft and a net removed and not replaced in the bathroom. Could not get a taxi due to the location and we felt the property was over priced. Positive the staff where made aware of all issues and tried to resolve.
Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Lovely stay! All the staff were very friendly and helpful! Service amazing!
Stayed 1 night in Jul 2023

4/10 Poor

Ngai Hang

Stayed 1 night in Jul 2023

10/10 Excellent

Bridie

Stayed 1 night in Jul 2023

4/10 Poor

Christian

Business traveller
Disliked: Staff & service, property conditions & facilities
Not a particular nice experience
Had one night at Ye Olde Bell Hotel & Spa. From the outside it looks nice. Check in was quick, room seemed okay, it's a very very old building but that can also some times be nice (if it is fairly well kept). That is not the case here. Window in bathroom couldn't close fully + glass was broken. Drain in bath was clogged. Service at dinner in restaurant was ridiculous. There were 3 tables with guests in the restaurant and the male waiter was so busy talking with the guests at one table, that it was close to impossible to order anything. He was so ignorant that it was unbelievable. I normally never write reviews but this experience was just too much and I must admit that I stay at many hotels and do experience a lot. This place could actually be nice if a little more money would be spent on maintenance (fix things when they are broken - thank you) and have a waiter that actually care about the guests and not are busy caring only about himself.
Broken window in bathroom
Stayed 1 night in Jul 2023

8/10 Good

Ruth Margaret

Stayed 3 nights in Jul 2023

6/10 Okay

Lynn

Stayed 1 night in Jul 2023

8/10 Good

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 1 night in Jun 2023

10/10 Excellent

Stuart

Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 1 night in Mar 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were extremely disappointed to discover only after booking that, despite being advertised on the Expedia Website as having pool & spa, that we were not allowed to use these facilities. We booked this hotel believing that we might have a swim/sauna on arrival and perhaps again before departure. On enquiry directly with the Spa we were told we could book a 2 hour session before we left for a very significant cost. If you are advertising these facilities on your website it needs to be clearer that the spa is not generally available for residents to use.
Stayed 1 night in Feb 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay & very helpful, friendly staff 😊
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Business stay
Had a business stay for one night. Lovely meal and helpful staff. Unfortunately I had booked a business stay on valentines night and there was a live band playing. Being on the first floor, the music from the band was loud enough to be heard in my room. Followed by a lot of noise afterwards which sounded like furniture moving around for quite a while , so this kept me awake for some time. Fully understand that events happen but clearly the rooms aren’t very well sound proofed. Knowing the event was happening I would have booked somewhere else. Otherwise room was lovely and staff were helpful. Breakfast was lovely , good choice and high quality.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2022

10/10 Excellent

Pamela

Stayed 1 night in Nov 2022

10/10 Excellent

Nicole

Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Stayed 1 night in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Stayed 1 night in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still great!
Love this 400 year old hotel. I have stayed here before years ago and nothing has changed, which is good. Food is still great and Spa is great way to relax for an afternoon!
Stayed 1 night in Sep 2022

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness
Not the best
The room was very old and dated, the shower wasn’t clean and the bedside lamp was broken so wouldn’t recommend staying here
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ye Olde Bell was excellent
Ye Olde Bell was excellent. My room and bathroom were very comfortable. The restaurant was good and the service was first class. I took a look at the Spa which seemed very popular. I will stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

Diane

Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for Retford
Comfortable room and bed. Enjoyed the food - well presented and very good. Had family matters to attend to in Retford - easy journey in/out.
Stayed 2 nights in Jul 2022

8/10 Good

emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Nice breakfast options. Evening meal was tasty.
Stayed 1 night in Jul 2022

8/10 Good

Joel

Travelled with partner
Liked: Staff & service, amenities
Property was very nice but a little tired. Needsattention in places like bathrooms where things like the shower doors broken, cracks on joints, cobwebs in corners.
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

DAVID

Stayed 1 night in Feb 2022

10/10 Excellent

Tanya, plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great food.
Stayed 1 night in Feb 2022

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Two night stay
The property is an old building and as such the corridor floors are very noisy. The room we had was a Deluxe, which was spacious and had a very large on-suit, with a role top bath and separate shower. We booked in on a Sunday to Tuesday, and we’re unaware that the Sunday food menus is not as good as the menu for the rest of the week, and not prepared by the resident chef. The restaurant 166, we visited on Monday evening was good and food well prepared. A lot better than Sunday evening. Of course, the jewel in the crown was the Spar. We enjoyed three hours, and a treatment, very good, and well worth a second visit.
Stayed 2 nights in Nov 2021

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sons 40th Birthday Dinner
Excellent Service in every area, Staff and Manager very helpful. The Dining table was set beautifully, the three course Sunday lunch menu had a good choice to suit everyone and we even had our own little dining room which meant we didn’t have to worry about the grandchildren disturbing other diners. Simon looked after our every need all afternoon he was a Star.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We had a pleasant overnight stay with nice food.
Stayed 1 night in Oct 2021

8/10 Good

Peter

Stayed 1 night in Sep 2021